First class customer service. I am delighted with my purchases. They were beautifully wrapped and very well packaged. I highly recommend this small business.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great small business with excellent customer services. A lovely range of products, I particularly like the quality of all items I have ordered. A Makeup bag, mini hot water bottle, a very pretty skirt... Se mer
The products from Oscar and Tilly are always of excellent quality. Brilliant value in the sale. Beautifully packaged with a personal note from the owner. Have had several orders as the items make fabu... Se mer
Oscar and Tilly are an absolute example of how a business should be run. Not only are all the products excellent quality and great value but the customer service is outstanding. I would highly recom... Se mer
Företagsinformation
Skrivet av företaget
Oscar & Tilly is a small family run business specialising in indulgent and luxurious products for your home and lifestyle. We bring together the finest materials and stunning designs from artisan suppliers. Every item we stock is expertly made to the highest quality, and we hand-pick every supplier we feature on our website. Our vision is based on great quality, skilled craftsmanship and unique products. Treat yourself or someone special.
Kontaktuppgifter
Storbritannien
- oscarandtilly.co.uk
4,9
Utmärkt
628 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Really good customer service
22 januari 2025
Beautiful items, great service…
I recently ordered from this company for the first time and immediately placed a second order as I was so pleased with everything I ordered, the items such as my China mugs were great quality and beautiful colours. Everything came promptly and very well packaged with a personal note from the owner , I would highly recommend this website and I will definately use this site again in the future.
20 januari 2025
Nice products and good communication
Nice products and good communication - order arrived very quickly.
29 december 2024
What a lovely experience
What a lovely experience purchasing from Oscar and Tilly. Bought a couple of items in the Christmas sale, lovely products, they came well packaged. Communication was great. Will purchase from them again.
27 december 2024
Bernie's The Best!
Oscar and Tilly's owner Bernie is so lovely and extremely kind - she's the best!
A beautiful website full of gorgeous things to buy.
I am so happy with all my purchases and the brilliant customer service, that I know it won't be long before I buy something else!
6 januari 2025
Omdöme utan inbjudan
Such a lovely company
Such a lovely company! Parcel was sent out promptly but went missing (stuck in a depot) and a replacement was sent out immediately. Bernie answered my emails extremely quickly and was so apologetic (even though it wasn’t their fault). Gorgeous Christmas candles - love them! Will definitely use Oscar and Tilly again.
2 december 2024
Omdöme utan inbjudan
What a gem!
I ordered a specific Elizabeth Scarlett clutch that my daughter wanted for Christmas and was out of stock everywhere - Oscar and Tilly came through for me with exactly what she wanted, plus quick delivery and beautiful tissue paper wrapping; I didn't even need to re-wrap it to pop under the tree, just added ribbon and a card. Would 100% buy from them again. Thanks O&T!
3 december 2024
Omdöme utan inbjudan
Beautiful products and amazing customer…
Beautiful products and amazing customer service! Bernie was incredibly helpful and had super quick responses when I emailed with a query. Very personable and lovely to chat with!
Will definitely be shopping with them again!
4 december 2024
Omdöme utan inbjudan
Above and beyond …
Efficient and prompt service was a good start but where Bernie went above and beyond was when she showed such compassion and support in respect of my delivery requirements of a gift to my sister who is undergoing chemotherapy.
I have already placed a further order with Bernie and can certainly recommend dealing with this business - you will not be disappointed.
20 november 2024
Omdöme utan inbjudan
so happy that I came across your…
so happy that I came across your website x Having made a mistake on my order you quickly cancelled and refunded with no fuss. My 'proper'order arrived quickly packed and wrapped beautifully in company logo tissue paper & sellotape and smelling delightful from the scented tea lights in my order ...... Look forward to shopping with you again x
30 oktober 2024
What a fabulous company
What a fabulous company. The customer support is beyond excellent… would definitely buy again!
27 oktober 2024
Very good quality so much choice and…
Very good quality so much choice and excellent delivery.
Thank you
22 oktober 2024
It arrived on time & nicely wrapped
It arrived on time & nicely wrapped. Would buy again
5 oktober 2024
Beautiful items, superb customer service
Ordered some fabulous cushion covers which were packaged so well in tissue paper and waterproof outer packaging as was explained the weather was not currently very good. . There was also a lovely note from Bernie enclosed.The covers are beautiful, I just had one question and so emailed. Within 15 minutes I received a very helpful reply back from Bernie the likes of which is unusual now a-days. It is clear this company really care about their customers. I cannot recommend Oscar and Tilly highly enough. Very happy customer. Thank you
15 oktober 2024
Omdöme utan inbjudan
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