Total scam, AI-generated site peddling cheap garbage and impossible to return.
This company formerly operated under the website TheOrthoWalk dot com, but changed names likely due to all the reports on this site under that name. The website and images are all AI-enhanced. The sandals I received are worth about $5, total garbage, no branding, no structure and were delivered flattened in a plastic bag. Their "no hassle" 30-day returns full refund guaranteed promise, doesn't tell you that you need to ship them back to China at your own expense. They also sent me long AI-generated emails peddling discounts instead of letting me continue with a return. FIVE emails later I finally got approved for a return and they gave me the address.. in China .. and said it was so expensive to send back that they were willing to give me a 20% refund. These shoes are crap, overpriced, misrepresented and if you look at Terms of Service (which I didn't cause who does that) on their website, they basically tell you they don't guarantee quality or stand behind the product at all. All that information should have been in Shipping & Returns. The part that really annoys me is I saw this as an ad targeting "elderly with balance issues." They looked so nice I bought them anyway for work. If anything, these things will kill your balance and break your ankles due to lack of support. These are terrible people.
UPDATE: Also found this online when I searched the name of the sender (this package came from Rancho Cucamonga CA, yet they want it returned to China):
Jerry (001)-Yasfbara, operating out of 9208 Charles Smith Ave, Rancho Cucamonga, CA, is a frequent source of unsolicited packages linked to "brushing scams". Recipients often receive random, cheap items (earbuds, cables, small items) they did not order, aimed at creating fake positive reviews to boost online seller ratings. The BBB has assigned an F rating to this entity.