The customer service at Origindrops is first class. My query was answered quickly and thoroughly. There were suggestions I hadn’t considered and were very helpful. I know from the thoughtful kindnes... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was pleasantly surprised by their prompt and friendly customer service, I had purchased a by one get one free offer, but Only one bottle arrive. Are contacting customer service the guy back to my o... Se mer
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I've tried other Mullein Leaf but it seemed to be full of sugar. With Origindrops I knew I'd hit the jackpot. It tastes authentic and what's more my lungs started feeling better. I have COPD and kn... Se mer
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The helpful Anne who responds immediately, no matter what time of day sucks those of us in need of help into believing!! Do not fall for this crock of misleading and harmful information! I cancelled... Se mer
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Företagsinformation
Skrivet av företaget
OriginDrops is a wellness brand focused on bringing the power of wildcrafted herbs into simple, premium botanical formulas. We prioritize quality ingredients, effective formulations, and exceptional customer care. 🌿
30-Day Money-Back Guarantee
Try OriginDrops risk-free for 30 days.
We want you to feel confident trying OriginDrops. If you’re not satisfied with your purchase, contact our support team within 30 days and we’ll help make it right in accordance with our refund policy.
Simple, straightforward, and backed by real customer support. 💚
Kontaktuppgifter
4,2
Bra
67 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 100 % av sina negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Customer service response is great
Customer service response is great. There were problems with shipping time and response was nearly instant.
12 augusti 2026
Omdöme utan inbjudan
Really good customer service
Really good customer service, very friendly and helpful. Delivery was a bit slow but that wasn't due to the company. Definitely recommended
13 augusti 2026
Omdöme utan inbjudan
Customer service very good
Customer service very good. But their courier let's them down. They dispense the goods quickly. The they are left with the courier waiting delivery for days.
12 augusti 2026
Omdöme utan inbjudan
The question I asked was answered…
The question I asked was answered straight away and could not be happier to be answered.
13 augusti 2026
Omdöme utan inbjudan
The drops worked
The drops worked . They did what they claimed . N0 other ive tried did anything . I coughed up phlegm within 30 mins of taking these drops
1 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hi Jason! That’s wonderful to hear! We’re so glad the drops have worked well for you and that you’ve had such a positive experience. Thank you so much for sharing your feedback, it truly means a lot to us! ❤️
After a very positive and helpful chat…
After a very positive and helpful chat with customer service, I feel confident in their product and am about to place my first order.
12 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hello, Kim! Thank you so much for sharing this! We’re glad our customer service team was able to answer your questions and give you confidence in the product. We truly appreciate your trust and hope you have a great experience with your first order! ❤️
Good customer service!
I was pleasantly surprised by their prompt and friendly customer service, I had purchased a by one get one free offer, but
Only one bottle arrive. Are contacting customer service the guy back to my on the same day and sod me my second bottle.
11 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hello M! Thank you so much for the wonderful review! We’re really happy we were able to resolve the issue quickly and get your second bottle sent out. We truly appreciate your kind words and support! ❤️
I messed up my order email them they…
I messed up my order email them they fixed it immediately and got it ready for shipping I would not change anything you do excellent customer service thank you
11 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hi Anthony! Thank you so much for the amazing review! ❤️
We’re so happy we could fix your order quickly and get everything ready for shipping. Your kind words about our customer service truly mean a lot to us.
Ready to get the drops
Ready to get the drops, by most of the reviews it will be worth it!
11 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hi John! Thank you so much for your review! ❤️ We really appreciate your support and are excited for you to receive your drops. We hope you have a wonderful experience with them! 😊
Dare you to print my review¡!!!!
The helpful Anne who responds immediately, no matter what time of day sucks those of us in need of help into believing!! Do not fall for this crock of misleading and harmful information! I cancelled my nonexistent order and will do all I can to eliminate others being scammed!!
9 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hi, Zelina
You state that you cancelled a “nonexistent order.” After searching the information available to us, we cannot locate any order from you, nor can we find any prior conversation with our support team matching the experience described in this review.
Based on our records, we’re unable to verify that you have ever placed an order with us. If you believe this is incorrect, please provide your order number so we can investigate.
— OriginDrops Team
Svar från Origindrops
Hi Carol! That’s wonderful! Thank you so much for taking the time to leave us such a kind review. We truly appreciate your feedback and are glad you had a helpful and friendly experience with our customer support. 😊
Awesome company
Having reply to my messages. Was totally awesome. Great experience ordering and courtesy, makes you feel very welcomed. I would order again. Very friendly staff.
10 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hi Linda! That’s amazing to hear! 😊 Thank you so much for the wonderful review and for sharing your experience. We’re really happy to know that our team was able to make you feel welcomed and well taken care of.
We truly appreciate your support and would be delighted to assist you again anytime! ❤️
I am very satisfied with the service
I am very satisfied with the service I received from customer service - Anne. She responded back to me quickly. She explained the shipping to me and I am excited to try their product.
10 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hello Brenda! Thank you so much for your kind review! 😊 We’re truly happy to hear that you were satisfied with the customer service and that we could clarify the shipping process for you.
We really appreciate your support and hope you have a great experience with the product! ❤️
Awesome product
Awesome product! Don't get breathless now. Can do many tasks. Started product 7/14/26. On 2nd bottle. Ordered 2 more today. Amazing! I have moderate COPD. Have Lung scans every year. Still smoking but have cut down. I recommend to smokers as well.
10 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Thank you so much for sharing your experience and for taking the time to leave such a wonderful review! We’re thrilled to hear that you’re happy with the product and feeling encouraged by your experience.
We truly appreciate your support and your recommendation. ❤️ Wishing you continued wellness and all the best!
No change!!!!Boxes were crushed on arrival but not a…
Boxes were crushed on arrival but not a probem as bottles were intact.
My problem is ive been taking these drops for weeks now with no benefit whatsoever. Have brought up nothing from my chest, i still have the same symptoms as before. No change whatsoever... plus i cant stand the sweet sickly taste. Waste of money
10 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hello! We’re sorry to hear that you haven’t experienced the results you were hoping for and that you’re not enjoying the taste. We’re also sorry that the boxes arrived in poor condition.
We’d be happy to help make this right. We can arrange a replacement for you, or if you prefer a refund, we can assist with that as well.
Please send us your order information so our team can look into this and assist you. You may also contact our support team at help@origindrops.com with your order details.
We apologize again for the inconvenience and look forward to helping you.
Fast response to emails
Small problem with my order so I emailed the company and got a reply from a lovely lady called Anne within minutes telling me she had sorted my problem. Great service.
10 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hi Gordon! Thank you so much for your kind words! We're very happy to hear that Anne was able to respond quickly and get the issue with your order sorted out. We truly appreciate you taking the time to share your experience and support our team! ❤️
Order incomplete
I just received my first order from origindrops and was disappointed to find the order incomplete. I immediately fired an email to customer support and within half an hour received a reply from Anne and the problem resolved. Very impressive particularly as it was on a Sunday afternoon.
Great customer service.
9 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hi Sheila! We truly appreciate your patience and kind words about our customer service, especially on a Sunday. Thank you for choosing OriginDrops! ❤️
Question..
I asked where the product was made & where does it ship from.
I was answered by messenger & am pleased to hear that the product is made in the USA & shipped from the USA. Good to know.
9 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hello Myra! Thank you so much for your review! We’re glad we were able to answer your questions and provide the information you needed. We truly appreciate you taking the time to share your experience and are happy to have you as a customer!
Anne has helped me
Anne has helped me to try and solve my delivery issue with Evri, with her help I'm hoping to receive my drops very soon. Origindrops kept their delivery times as stated, it is the courier who has caused me the problem, I'm hoping to receive my delivery from Origindrops soon.
9 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hi Angela! Thank you so much for your kind review! We’re glad we could assist with the delivery issue and we truly appreciate your understanding.
We hope your drops arrive safely very soon! 😊
Basically a scam imported from china
I placed an order (47395) with origin drops , it supposedly had express shipping , but apparently that doesn't apply to the 5 days it took to get processed ,during which time I made several attempts to cancel the order but every time my response was just an additional discount which I kept refusing and ask for cancelation or a return authorization, which I was not given . This product is being shipped in from CHINA so who knows if it's even real. Update. Email from origindropa. . . This is Anne.
Before we proceed with canceling order #47395, would you like to keep the order with an increased 30% refund instead of the previously offered 15%?
If you’d prefer to cancel the order, that’s completely fine as well. Just let us know which option you’d like, and we’ll proceed accordingly.
Thank you!
Please let me know if you have received my response.
With love,
Anne
Origindrops Support Team.
ADDITIONAL. Email from origin drops This is Anne.
I’m sorry for the confusion. I had to check with our team regarding your case, and they’ve agreed to my offer to let you keep the product once it arrives, with no need to return it.
Please accept our offer of a full refund, which will be processed and should reflect within 1–3 business days.
We had to explore this option because the order was already beyond our 24-hour cancellation period, so we were unable to cancel it before shipment.
We also noticed that you left us a 1-star review on Trustpilot. If you’re satisfied with the resolution we’ve provided, we’d really appreciate it if you would consider updating your review to reflect your experience with how we handled your case. Of course, the decision is entirely yours.
7 augusti 2026
Omdöme utan inbjudan
Svar från Origindrops
Hi Tracey! 💚
We wanted to provide one final update here so everything is completely transparent.
Your order #47395 was placed on **August 3, 2026 and shipped on August 4, 2026**, within our stated 24–48-hour processing timeframe. Your cancellation request was received on August 8, after the package had already shipped and outside our 24-hour cancellation window.
Unfortunately, once a package has already left our facility, we cannot recall it in transit. Because of this, our support team initially offered you a partial refund so you could keep the order without having to deal with returning it. We then increased that offer to **30%** in an effort to find a resolution you were happy with.
Normally, if you no longer wanted the product, we would simply assist you with a return for a full refund once the package was delivered.
However, we genuinely wanted to go above and beyond for you. ❤️ Our team ultimately issued a **100% FULL REFUND and told you that you do NOT need to return the product when it arrives.** You are welcome to keep the entire order completely free of charge.
Regarding the concern about the product’s origin, we understand how international tracking information can create confusion. A tracking location alone does not determine the origin of a product.
At the end of the day, you received a **full refund, no return is required, and you may keep the complete order.** We truly believe we’ve done everything possible to turn this experience around, even going beyond our standard policies to make things right.
We genuinely wish you nothing but the best, Tracey, and hope our resolution demonstrates how seriously we take our customers and their experience. 💚
— OriginDrops Support Team
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