Ori Future Omdömen 75

I have used my Glazer mini ice molds several times now, and love them. I was delivered one incorrect mold in the set, and customer service rectified the problem immediately. I have been more than happy with the product

Love the Glazer Mini. Easy to use and does a great job. Had one minor issue and customer service was great, resolved it right away.

The molds create nice and detailed ice. I’ve had some trouble with the ice being cloudy, when I contacted Ori about it their customer service was quick to respond and gave a couple solutions to help.

I initially gave a bad review but working with their customer service was a very positive experience.

I bought the D20 Glazer Mini for myself, my brother, and a friend (fellow childhood DnD nerds), and it's a great product that works well. So well that I also bought the skull and sphere molds.

I see some recent reviews here on TrustPilot that indicate trouble with orders but I've had zero issues across 4 orders (2 for me and 2 for the gifts)!

I got the D20 ice mould, very, very nice product, works as described. My only issue was the time to ship, it came later than when I initially needed it. That being said, it was over Christmas, and was overseas shipping, which I didn’t realise.

When I was chasing the order up, the customer service was great (Betty), did what they could to help, but as the item had already been dispatched, it was just a waiting game.

Overall, I’ve had a pleasant experience, and I will certainly buy other products from here as they are fantastic, I’ll just leave a few weeks for the shipping!!

I ordered from this company before Christmas and still have not received my package. I emailed them and they said another order was being sent. I still haven’t received it. Getting ready to contact better business bureau.

My experience with Ori Future has been A+. First order came when it was expected and the products worked perfectly. Great clear ice spheres and Santa’s. Liked them so much I ordered another sphere and barrel mold. I promptly received the order but the barrel mold was a golf ball mold. I contacted the company and they responded within the hour. Sent some photos as requested to verify what I received and they quickly resolved the error with a new barrel mold shipped on its way to me. Betty was extremely helpful and responsive. I asked where I should return the golf ball mold and they gifted it to me which I will gift to my son-in-law. I am very happy with the service and the products!

I placed an order 30886 and paid for expedited shipping and never received the order. I have reached out via email several times at the support email with no response. The tracking page still has not been updated. I would not buy from this company.

Update: The company did reach out and refunded my purchase and sent me a small gift as well.

My order was never delivered. When I ordered, the website said it would be here my Christmas. Not only was it never delivered, but customer service has ignored my multiple attempts to reach out to them. I have also received no shipping updates since the site claimed it was shipped at the beginning of December. This site feels like a scam.

Update: I have now emailed three times, have called twice, and tried to use the online chat tool. All of my attempts have been ignored. Do not buy from this website it is clearly a scam.

I ordered and paid for 10 plastic liner cups from ORI Future (Order #4241) and only 5 were delivered.

After I provided photos as requested, customer support claimed the items were an “upgraded” version and decided—without my consent—to ship half the quantity ordered. No replacement was sent and no refund was offered.

The “upgraded” cups failed under normal use, leaving me with 2 usable cups out of the 10 I paid for. Despite multiple follow-ups, the company refused to correct the order or make it right.

Based on this experience, I do not recommend this company. Order placed October 2025; issue unresolved as of December 2025.

06 Jan 2026 Update – Order Completed

ORI Future did send the remaining plastic liner cups that were originally ordered and paid for.

While the resolution took longer than expected and required multiple follow ups, I do appreciate that the company ultimately honored the original order. Once the remaining items were shipped, the issue itself was resolved.

Buyers should be aware that resolving fulfillment issues may take some persistence, but in this case the company did eventually make it right.

On December 5, I ordered 3 of the D20 mini ice sets. Tracking was not the most forthcoming on Shop app. Only 2 we’re delivered on the 20th. Waiting for customer service reply to order and delivery information they requested. Will update if/when resolved.

Update: Quick response to my email detailing the mistake and quick resolution. Should receive the missing product by the end of this week (3 January 2026).

Final Update: The missing item was just delivered. Sooner than predicted. I am very satisfied. Thank you Ori Future for your prompt response.

Good product - the ice mould is easy to make and effective. Shipping takes a little while, but otherwise good. Tracking on Shop app is good

11/22/25:
I ordered a large d20 style icecube. The product was called a "GLAZER mini | Take ICE Easy!"

The item I received was a clear Sphere instead of the d20.

I will update when I hear back from customer support.

UPDATE (12/8/25):
Six days after reaching out, I heard from ORI and they said the following:

"Dear customer, we are very sorry for the unpleasant experience you have had. Due to a system issue, your order was incorrect. We are sending you a D20 mold now. Could you please update the review on Trustpilot?"

Will update when new mold arrives.

12/18/25
Received a new mold and it's the correct d20 style. I already tried it out and it works great!