OptimoRoute support has always been AMAZING! I only purchase the Lite Plan one month a year, but I'm treated like someone who purchases the Pro Plan year-round. From early on when I was learnin... Se mer
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OptimoRoute is awesome API Integration with our custom ERP interface Simple and VERY powerful Our business would not be without OptimoRoute Love it
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OptimoRoute has been an outstanding partner for our business. Their support team has answered every email quickly, and they’ve either solved or made a real effort to solve every issue we’ve brought t... Se mer
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OptimoRoute has completely transformed our operations. What used to take hours to plan now takes minutes—but the real game-changer has been the visibility. Live tracking gives us total control over ou... Se mer
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Företagsinformation
Skrivet av företaget
OptimoRoute - https://optimoroute.com - is a leading platform that leverages data science for route optimization and planning. Over 3,500 of the most well-known logistics, delivery, and field service companies worldwide rely on OptimoRoute every day to save hundreds of hours in operational efficiency and thousands of dollars in fuel costs. As the fastest, smartest, and most adaptable route optimization solution available, OptimoRoute helps companies of all sizes quickly and easily automate their unique and complex end-to-end operational workflows. OptimoRoute can quickly generate daily, weekly, or monthly schedules for hundreds of drivers and thousands of orders or jobs in just seconds. This optimization helps reduce driver hours, miles driven, fuel consumption, and wear and tear on vehicles. Additionally, OptimoRoute offers live GPS tracking for all drivers and vehicles, integrates commercial routing with a top-tier navigation app, and provides accurate customer notifications for estimated time of arrival (ETAs). Our robust route planning software harnesses the power of advanced algorithms and data analysis to optimize complex delivery schedules. By intelligently calculating the most optimal routes, taking into account variables such as vehicle capacities, driver skills, and time constraints, our platform helps businesses to save time, fuel, and manpower. OptimoRoute automates all aspects of long-haul operations for logistics companies, including pickups, deliveries, and reverse logistics. Additionally, it can easily integrate with any delivery or logistics technology such as ERP, TMS, EMS, or CRM systems. This integration can be fully implemented in just a few days, rather than months, helping to maximize return on investment (ROI) and time-to-value. Delivery companies -food delivery, food distribution, building supplies, beverage delivery, big-box, and white-glove services, as well as field services companies - installation, inspection, HVAC, pest control, cleaning, and others, can uphold their service standards and empower their drivers with the OptimoRoute mobile app. This app provides drivers with their daily work schedules, step-by-step navigation, and an automated service delivery workflow, ensuring the best customer experience. It quickly captures proof of service delivery, including signatures, photos, notes, and barcode scans, while also recording time stamps and geolocation data. OptimoRoute knows that every business is different, so we help our customers customize the software to fit their specific needs. Our team of product experts offer personalized onboarding support to ensure that you're set up for success. It doesn’t matter if you have a small or big operation, OptimoRoute can help you grow.
Kontaktuppgifter
228 Hamilton Ave, FL 3, 94301, Palo Alto, USA
- +1-855-338-2838
- support@optimoroute.com
- optimoroute.com
4,5
Utmärkt
130 omdömen
Har besvarat 100 % av sina negativa omdömen
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OptimoRoute is awesome
OptimoRoute is awesome
API Integration with our custom ERP interface
Simple and VERY powerful
Our business would not be without OptimoRoute
Love it
11 april 2026
Svar från OptimoRoute
Hi Peter,
“Love it” says it all. Thank you.
It’s great to hear the API integration with your custom ERP is working so well. When everything connects smoothly behind the scenes, it makes the whole operation feel a lot more seamless. Simple on the surface, but powerful where it counts, that’s exactly what we aim for.
Hearing that your business wouldn’t be without OptimoRoute really means a lot to us.
Thanks again for sharing this.
Best
OptimoRoute Team
OptimoRoute support is AMAZING!
OptimoRoute support has always been AMAZING!
I only purchase the Lite Plan one month a year, but I'm treated like someone who purchases the Pro Plan year-round.
From early on when I was learning how to use the software and had many questions for the tech support people. Continuing through my recent issue when I needed help fixing an account error I made.
Every company should be this way.
I really appreciate that.
3 april 2026
Svar från OptimoRoute
Hi Jason,
This really means a lot. Thank you.
We love hearing that you’ve felt supported every step of the way, from those early learning moments to sorting out recent issues. That’s exactly how it should feel, no matter which plan you’re on or how often you use the software.
“Every company should be this way”, this one will stick with us. We truly appreciate you saying that.
Thanks again for the kind words, we’re always here when you need us.
Best.
OptimoRoute Team
it does exactly what I need it to do.
13 mars 2026
Svar från OptimoRoute
Hi Stephen,
Sometimes that’s exactly what you want to hear — it just does what you need it to do.
We’re really glad OptimoRoute is fitting into your workflow without adding extra friction. When things run smoothly in the background, it makes the whole day easier.
Thanks for taking the time to share this.
Best
OptimoRoute Team
Excellent software
Excellent software, excellent Customer support, and affordable price point. I have been a user for several years now and this software has been a game changer for my small Crawfish delivery service.
13 mars 2026
Svar från OptimoRoute
Hi,
Thank you for the kind words. It’s great to hear OptimoRoute has been a game changer for your crawfish delivery service, that’s exactly what we hope for when small businesses start using the platform.
We’re especially glad the software, support, and pricing have all worked well for you over the years. When the routing just works and the team is there when you need help, it makes the whole operation run smoother.
Thanks again for sticking with us and for sharing your experience.
Best
OptimoRoute Team
Product works excellently for our non-profit
Our company has used this product for years now. It always works and they update and add new features which make it even better. Plan to use this product indefinitely for all of our routing needs.
4 mars 2026
Svar från OptimoRoute
Hi,
Thank you for the kind words and for trusting OptimoRoute for so many years. It’s great to hear the platform has been working reliably for your non-profit and continues to improve with the updates and new features.
Knowing you plan to keep using it for your routing needs means a lot to us. We’re really glad to be part of your operations.
Best
OptimoRoute Team
Great software
Great software. We've been using it for over 5 years. Customer service is very responsive.
11 februari 2026
Svar från OptimoRoute
Hi Vova,
This made us smile. Five years is a long time, and we don’t take that kind of trust lightly. Thank you for sticking with us.
We’re really glad the software’s been serving you well and that our support team has been responsive when you’ve needed them. That steady, reliable partnership is exactly what we aim for.
Appreciate you taking the time to share this. We’re glad to have you with us.
Best
OptimoRoute Team
Simpler faster on time and knowing the…
Simpler faster on time and knowing the arrival time of all the stops that's to be delivered to all customers.
4 februari 2026
Svar från OptimoRoute
Hi Henry,
thank you for sharing this. Keeping things simpler, faster, and on time, while knowing exactly when each stop will be reached, is exactly what OptimoRoute is built for. We’re glad it’s helping you stay on top of deliveries and keep customers informed along the way.
Appreciate you taking the time to leave a review.
Best
OptimoRoute Team
OptimoRoute is intuitive and support is excellent
OptimoRoute is easy to use and very intuitive. Their customer support is excellent and always helpful. Our field teams and drivers find the app simple and reliable, and the customer tracking links are customizable and make it easy to keep customers informed. Overall, a great tool that improves our workflow.
22 januari 2026
Omdöme utan inbjudan
Svar från OptimoRoute
Hi Cody,
Thanks for the great review. We’re really glad OptimoRoute feels intuitive for your team and that both your field crews and drivers find the app simple and reliable. That kind of consistency makes a big difference day to day.
It’s also great to hear the customizable tracking links are helping keep customers informed, and that our support team has been there when you need them. Improving workflows is exactly what we’re aiming for, so hearing that from you means a lot.
Thanks again for sharing your experience.
Best
OptimoRoute Team
Excellent
Great, responsive communication. Always helpful when I need support and consistently excellent to work with. Efficient and kind throughout.
22 januari 2026
Svar från OptimoRoute
Hi Annette,
Thank you so much for this. Hearing that our communication has been responsive, helpful, and kind really means a lot to us — that’s exactly how we hope every interaction feels.
We’re glad the team has been there when you’ve needed support, and we truly appreciate you taking the time to share this. Always happy to help whenever you need us.
Best
OptimoRoute Team
Excellent Routing system
A really excellent, intuitive routing system which met our needs perfectly. Particularly effective at planning quite intensive, dense routes at a high volume. Very happy with the customer service too.
3 januari 2026
Svar från OptimoRoute
Hi N. Osborne,
Thank you so much for this. We’re really glad OptimoRoute has been such a good fit for your needs — especially when it comes to planning dense, high-volume routes. When things get busy, having a system that just makes sense can be a huge relief.
We’re also happy to hear our customer service has been there for you. That support piece matters a lot to us. Thanks again for the kind words and for the important work you do at East Cheshire Hospice.
Best
OptimoRoute Team
Great delivery planner
Optimo does really well on helping us plan our deliveries. Though there is something I think would be a great additional function which is to assign specific locations to a specific driver indefinitely.
2 januari 2026
Svar från OptimoRoute
Hi there,
Thanks for the great feedback. We’re glad OptimoRoute is helping you plan deliveries smoothly.
Your idea about assigning specific locations to the same driver long-term makes a lot of sense, and we appreciate you sharing it. If you’d like, our support team can walk you through what’s possible today or discuss your workflow in more detail.
Thank you for using OptimoRoute.
Best
OptimoRoute Team
We have identified several shortcomings…
We have identified several shortcomings of the software for the garbage industry and it appears that none of them have been taken care of after approximately a year of identifying them the software works like it should but it's hard to navigate moving routes around. Overall it does what it's supposed to do but a few more features would really make it a lot better
1 januari 2026
I had to visit hundreds of families…
I had to visit hundreds of families with a group of LDS church members; I was looking for a few free software's to optimize the route for the drivers.
OptiomoRoute house was the fifth software for the test, the software was super intuitive to configure and gave me the expected routes in seconds.
Since I didn't have professional drivers, the google maps link generated helped a lot.
19 december 2025
Omdöme utan inbjudan
Svar från OptimoRoute
Hi Alexandre,
Thanks for sharing this. It really paints a clear picture of what you were trying to accomplish. Coordinating visits to hundreds of families, especially with volunteers instead of professional drivers, is no small task.
We’re glad OptimoRoute stood out after testing several tools and that it felt intuitive right from the start. Getting useful routes in seconds, without a lot of setup, can make a big difference when you’re organizing people who just want clear directions and less confusion.
Thanks again for trusting OptimoRoute for something that clearly mattered. We’re glad we could help make it a little easier.
Best
OptimoRoute Team
Svar från OptimoRoute
Hi there,
We hear you. Cost is a real consideration, especially when you’re weighing it against everything else you need to run your business.
OptimoRoute often ends up paying for itself through time saved, fewer manual planning hours, and more efficient routes… but we know that isn’t always obvious at first glance. If you’d like, our team would be happy to walk through your specific use case with you and help break down where the value comes from and how to justify the cost based on your operation.
No pressure, just a conversation. If you ever want to dig into it, we’re here to help.
Best
OptimoRoute Team
Easy
I had not used the routing software for a month. I was happy that it is razy to use and I was able jump in and get the project done fast.
19 december 2025
Svar från OptimoRoute
Hi Jay,
Thanks for sharing this. That moment when you step away from a tool, then come back weeks later and it still makes sense, is such a relief. We’re really glad OptimoRoute felt easy to jump back into and helped you get the job done quickly without a long re-learning curve.
If you ever need a refresher or want to dig into anything new, we’re always here to help.
Best
OptimoRoute Team
OptimoRoute has become a part of our team...
OptimoRoute has been an outstanding partner for our business. Their support team has answered every email quickly, and they’ve either solved or made a real effort to solve every issue we’ve brought to them—and there have been many as we’ve refined our workflows.
What really stands out is their consistency and follow-through. They don’t disappear after onboarding; they continue to be supportive, responsive, and genuinely invested in helping us succeed. OptimoRoute has become a valuable part of our team, not just a piece of software. Highly recommended.
16 december 2025
Svar från OptimoRoute
Hi,
This means more to us than we can easily put into words. Being described as “part of your team” isn’t something we take lightly — especially knowing how much refining and fine-tuning goes into building solid workflows over time.
We’re really glad our support team has been there for you through all those questions and adjustments. That back-and-forth, the problem-solving, the sticking with it until things work the way you need them to… that’s exactly how we believe partnerships should feel. No disappearing act after onboarding. Just showing up, consistently.
Thank you for trusting us.
Best
OptimoRoute Team
Amazing Customer Service
Ivana is incredibly knowledgeable and helpful. Thank you for all your support.
20 november 2025
Svar från OptimoRoute
Hi Michael,
Thank you for the kind words — they really made our day. We’re so glad to hear Ivana was able to help you out. She’s fantastic, and it means a lot to know her support made a difference.
We’re always here if you need anything.
Best
OptimoRoute Team
It helps me to plan my day.
10 november 2025
Svar från OptimoRoute
Hi Alex,
We’re glad to hear that OptimoRoute helps you plan your day more efficiently. It’s great to know the platform is making a positive difference in your daily routine.
Best
OptimoRoute Team
It’s the most efficient routing…
It’s the most efficient routing software I’ve found, lots of features, more than needed for my industry but I’m able to do more than I can with other software. I’ve tested the route efficiency against competitors and found them to be superior.
19 oktober 2025
Svar från OptimoRoute
Thank you so much for sharing your experience! It really means a lot to hear that OptimoRoute has been the most efficient solution you’ve found.
We put a lot of work into making sure our routing engine delivers real, measurable results—so knowing you’ve compared it with others and found it superior is incredibly rewarding.
OptimoRoute Team
When i log a support ticket i need a read response and effort from the support team
When i log a support ticket i need someone to actually look at the issue and not just respond with generic questions that don't assist but just waste time -
22 oktober 2025
Svar från OptimoRoute
Hi Steven,
Thank you for your honest feedback. We’re really sorry to hear about your experience. We’ve shared your comments with our support team to ensure that future replies focus on resolving the issue directly and efficiently.
OptimoRoute Team
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