Openroad4wd Omdömen 

I have purchased both a roof top tent and awning from them, and have had very good results with the quality and durability of both products. I have also had good experience working with the openroad support team when asking questions about their products.

Para mí ha sido una marca que tiene calidad en sus productos, tiene todo lo que necesito para mis viajes overlands y mi trabajo diario en mi empresa de construcción, soy súper fans de todos sus productos .

Great experiences working with Openroad4wd. Great products!!

High quality camping equipment. I've had their 270 awning and rtt. Both very solid. Would recommend

As an avid user of Openroad products I’m a definite believer in there outdoor and offroad products and accessories. Never any trouble and if so it’s always been made right. Not only is Openroad products top notch there also affordable.

My experience with OpenRoad has been a positive one. I have their RTT, 270° awning and storage cases. They’ve been helpful in getting replacement parts like the RTT cover - I broke the zipper - reached out and had a new cover a week later. So even with this mixed bag of reviews I give them 5 stars for the quality of the gear, great warranty support, and overall a solid option in this space.

Its been since July, package was missing a part, still haven't received it.
Sending me an entire rack system for a 4in x 8in part.

Great customer service. Product quality is exceptional.

After being told that the mounts would fit my roof rack, they did not. Fortunately, I was able to “make the fit possible” with much measuring, matching and measuring again. Also, it’s a 2 person job to get the awning bolted onto the mounts, not as the video demonstrates. Another problem is the “both way locking nuts. This makes it much harder to align the awning into the position I wanted. I had to “break” some of the bolts and install my own.

Very happy with this bed cover. I love the low profile look of it. I was able to install it by my self but definitely would be easier with two people.

Cap arrived with a shattered glass panel. I sent pics to show which side. I personally said which side in a separate email and it was verified. I received the wrong replacement side still. Over a month now and I’ve yet to enjoy my investment I spent over 3k on with no word on status of a replacement panel

Trying to get this resolved since May 31. Still no resolution. The “Lulu” bot is a joke. I get one email every 24 hours, usually at 2–3 a.m. my time. Even if I reply immediately, the next reply doesn’t show up until the following day.

Edit

I hope this reply is a joke. I’ve been dealing with a 270 awning issue since May.

Second edit

Again: this is a 270 awning with a broken weld on a TRUSS…not a support arm. Your email already stated I am supposed to receive a replacement awning. That has not happened.

You appear more interested in managing how this looks from the outside than in dealing with the fact that you leave customers behind after their purchase(s).

I am very satisfied with my 180 awning and also the shower on with swing out arm.

Good value and quality. Packaging was A1, no issues.

Great quality! Product was built to last. Works great with my 180 Awning. One concern, is that your inventory control stinks with stated delivery times completely wrong.

Order 270 awning from openroad. I would say yes getting a hold of them is rough but at the end of the day their products are 100% reliable. Yes they need to provide better hardware. But mostly this company has some amazing 100% customer service! It may take some time for them to respond but when they respond. They go above and beyond with their customer service. They value their customers and they will go above and beyond to get your stuff right! Thank You! I will continue to order my camping gears from Openroad

I made a purchase from openroad in February 2026, after a few communications via messenger I finally received the rack system in the middle of March. I live in Wisconsin so I waited for the snow to clear before attempting to install the rack. When I finally opened the box, it lacked the clamps necessary to connect to my truck box. I message openroad several times attempting to resolve this issue. The rack itself is well built and wish I could use it but after 6 weeks of failed customer service by openroad, the rack is still in the box and I still have yet to receive the needed clamps for the rack to truck.

I would rate the rack a 5 star and the customer service a minus 10. They have since ghosted me with no reply...would I buy from them again. No, would I recommend anything they offer...no. and from the other reviews people have posted, the experience is about the same. Proceed with caution.

Bought a Sliding Glass Side Series truck cap, delivered with 1 side panel damaged; the glass is completely broken. Requested a replacement immediately, and they replied pretty quickly, telling me they would ship it out in a week. Now it is Friday, and I requested it last Friday. I sent a couple of follow-up emails during the week, and they haven’t replied to my email to confirm if they can ship out the replacement on time. My family had a road trip booked next week and was really looking forward to this bed cap so our dogs can have a bigger space during the trip. If they can’t ship as expected, they should at least let the customer know what's going on with an estimated ETA.------------- Now they replied Sat am, telling me "Unfortunately, the replacement has not shipped yet, and they will check again." What kind of response is that? So when are you gonna ship that? ………………………
I have received replacement panel, BUT I said right one is damaged, they sent me a left one, I don’t think they treated their job seriously

I have been a consumer for Open Road early on, I had done a lot of research on roof top tents and due to my height needed a a platform that would work for me, I chose the Openroad roof top tent and have had it for a number of years and had no issues, ( i only wish it was a little higher to allow for storage of pillows ect. in it.) I have since ordered the 270 awning which I found amazing and structurally well built for a free standing awning and have also purchased the shower awning as well, A couple of my friends have seen my set up and actually sold their system and bought the Open road system instead and we agree, It is worth the price. and my experience with customer service has always been a positive experience.

Loved the shower awning as it came in clutch for me and my fiancé camping at Matagorda beach.