I hate to leave bad reviews, but I recommend you avoid this service at all costs. UPS could not collect my return package from the locker and it has been a huge headache to resolve - going on... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
do NOT use this service. A delivery issue meant my parcel was not in my locker when I went to collect. OOHPod could not organise a call out to sort the issue. They asked me to attend the lockers and t... Se mer
Website is absolutely useless. Trying to give them feedback. No contact details! Try to use chatbot, useless! Try to send a query, get stuck in doom loop of those stupid images ‘click all the bic... Se mer
Företaget har svarat
I've collected over size boxes from Ooh pod in Finegans rd Jonesborough on a few occasions, I find the staff Maureen and Kelly to be extremely helpful and mannerly On one occasion one of my pa... Se mer
Företagsinformation
Skrivet av företaget
OOHPod: 24/7 Smart Parcel Lockers across Ireland, offering secure, private, and convenient parcel collection and drop-off services. OOHPod is your Out-Of-Home Flexible Address. Say goodbye to delivery anxiety with OOHPod and embrace freedom from home deliveries. Sign-up today and save with OOHPod bundles when you shop online. https://www.oohpod.com/#get-started OOHPod is an Irish company providing a parcel locker network across Ireland and Northern Ireland. Our lockers accept parcels from all delivery providers, offering individuals and businesses a secure and convenient way to send and receive packages. Available 24/7 at accessible locations, the lockers enable flexible and hassle-free parcel management. With a focus on privacy and sustainability, OOHPod provides a reliable, agnostic and open network of lockers as an alternative to traditional delivery points. OOHPod lockers serve as an efficient and sustainable Out-Of-Home address solution. Review our businesses products and improve your parcel management with cost effective solutions OOHPod lockers. https://www.oohpod.com/business With over 30 year’s experience, as market leaders, OOHPod’s management team has created the number one smart locker network in Ireland and continues to grow with the C2C and online shopping market.
Kontaktuppgifter
Irland
- oohpod.com
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Har besvarat 34 % av sina negativa omdömen
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Parcel stuck in offline locker
Dropped my parcel off in an OOHPOD two weeks ago, UPS could not get the locker to open and I was told to contact OOHPOD and have them open it manually for me. OOHPOD stated I would need to drive to the locker and have them open it by calling when standing outside it. Only then did they inform me that the locker was actually offline and so my parcel was stuck inside. I was told that someone would be out to reboot the locker the next day (Tuesday) and I would be contacted when it was. I had to follow up on Friday and was informed that the locker was still offline, and my parcel has been sitting in the locker for two weeks with no resolution. I am extremely disappointed with the service provided.

Svar från OOHPod

Svar från OOHPod
Easy, convenient, great value!
Always so easy to use - never had a problem and it’s quick, simple and convenient. I highly recommend (esp if you need a UK address for delivery)!
We do PAYG and it’s great value.

Svar från OOHPod

Svar från OOHPod
Great service & so easy to use!
OohPod is genuinely one of the easiest services to use & doesn’t cost anything crazy! I would be lost without it

Svar från OOHPod
Barcode doesn't work, can't get anyone on the phone
Received a barcode saying to pick up my parcel at the OOHPOD Centra Buncrana Road, Derry.
Barcode and manual code does not work.
Can't contact anyone other than by email- don't receive email confirmation that received.
Just useless all round.
Spoke to the guy in the Centra- says multiple people have complained about it and they sent an email about it- he said they haven't even opened the email yet.
Edit: noted response from the agent. So they chap in the Centra shop is lying now as well. Thanks that's very helpful.

Svar från OOHPod
Excellent prompt service with very…
Excellent prompt service with very helpful and accommodating staff.
Best services ever.
I would like to write the most positive review possible. The OOHPod team has been so helpful and patient with me for over a month. My collection issues, initially expected to last 3 days, extended to over a month and a half. They kept my parcel safe and, even when I could not contact them, they personally contacted me. I really appreciate their help and understanding. Thank you for being such great people.
Outstanding.
Outstanding, all the way. The girls in Jonesborough are very obliging and on top of their game, as always. I cannot recommend this service enough. It has been a real solution for me, particularly with my eBay and other UK purchases.
Complete Conference in OOHPOD
The Detail and Professional in Customer Service is Super and I can see my Self doing a lot more business with OOHPOD IN THE further 👍👏👏👏👏👌
OohPods are genius
OohPods are genius. I love being able to collect parcels, usually for free, without feeling guilty about not buying a product in a shop. The locker I used today was broken however once I reported it via oohpod website someone was there and fixed it within a couple of hours. Thank you Maureen, you legend. Fantastic service <3
GREAT
Only issue is that some delivery drivers don't bother to figure out how to put the package in the locker. Other than that, when they do, the service is excellent. During one pick up, the touch screen on the locker didn't work. I emailed Oohpod (on a Saturday) and they replied straight away and had the issue fixed immediately. Put it this way, my apartment complex has a version of this that is free to use but I pay the nominal fee to use Oohpod instead as they are much more reliable.
Really helpful staff
Excellent service for hassle free deliveries
Excellent service would highly recommend for hassle free deliveries.

Svar från OOHPod
I am using this service regularly
I am using this service regularly! Very satisfied with it and recommend it 👍

Svar från OOHPod
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