Onyx Dawn Games Omdömen 

335
TrustScore 5 av 5

4,9

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Helpful, knowledgable and friendly staff. Offers a solid flgs discount on products with no pressure to buy. Also runs local leagues in bloodbowl, 40k and other various tabletop and card games. Definit... Se mer

Betygsatt 5 av 5 stjärnor

Great store. Had originally ordered a journey together booster box however they told us that the distributors were not going to fulfil and instead offered first grabs at some other TCG that may intere... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

Fast and efficient delivery. Order was packaged well. The store facilities are always great when going in to play a few games. Great shop!!

Betygsatt 5 av 5 stjärnor

Postage took a bit longer than hoped but in their defence there was a postal strike at the time. Other than that, it's great. Only criticism would be to make packages tracked as it it's just a case th... Se mer

Företaget har svarat

Företagsinformation


Kontaktuppgifter

4,9

Utmärkt

TrustScore 5 av 5

335 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,9

Alla omdömen

(335)

81 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

When I ordered the item it was past the…

When I ordered the item it was past the release date of the item but still described as a pre-order item, I assumed that the description had not been updated.

It ended up the item was not in stock when I expected it to be so I was waiting a few days more than I expected. It turned out the delivery of the product had been delayed due to Royal Mail strike action. Although not the companies fault this information could off been provided rather than me having to email to ask where my order was. When I did email the company was really helpful though.

29 oktober 2022
Betygsatt 3 av 5 stjärnor

Not bad

The product was in perfect condition and packaged fairly well, but it was dispatched 4 days after ordering which made it miss my delivery deadline.

15 oktober 2022
Logotyp för Onyx Dawn Games

Svar från Onyx Dawn Games

Hi, thanks for leaving a review, all reviews help us improve however I must clarify that your order was not dispatched 4 days after ordering nor were delivery deadlines missed.
Your order was placed on Sat 15th Oct and was dispatched on Tue 18th Oct which is in line with our shipping policy as we are closed Sun+Mon and generally dispatch Tue-Fri.
As there was a Royal Mail strike on Thu 20th Oct this caused a delay in you receiving your parcel which reached you Sat 22nd Oct rather than by Fri 21st Oct. Items posted the day before, during or in the days after any strike action are subject to delay which alters expected delivery times (as mentioned in our shipping policy).
We apologise that the strike caused a delay in you receiving your item, the strike actions have unfortunately caused delays which I hope you can appreciate are out of our control.

Betygsatt 5 av 5 stjärnor

Postage took a bit longer than hoped…

Postage took a bit longer than hoped but in their defence there was a postal strike at the time. Other than that, it's great. Only criticism would be to make packages tracked as it it's just a case that you're given a tracking number and receive no updates until its delivered. I'm an inpatient, excited nerd.....the not knowing how progess is postage wise is a tad frustrating.

3 oktober 2022
Logotyp för Onyx Dawn Games

Svar från Onyx Dawn Games

Thank you for taking the time to leave a review! Noted on providing more updates on all our tracked options! :)

Betygsatt 5 av 5 stjärnor

Onyx

Samir is a super friendly and helpful guy who will answer any questions you may have but also have the best prices around. Has never failed to give a warm welcoming atmosphere to the shop.

27 september 2022
Logotyp för Onyx Dawn Games

Svar från Onyx Dawn Games

Thank you for leaving such a kind review! :)

Betygsatt 5 av 5 stjärnor

Great little independent games/hobby shop

Orderded some pokeball TCG tins from them. My order was delayed but not their fault since it was the distributor/supply chain issue. They kept me in the loop with regular updates and everything turned up well packaged and as expected. Was great value too and I suspect they even made an effort to give me one ball of each design.

30 september 2022
Logotyp för Onyx Dawn Games

Svar från Onyx Dawn Games

Thank you for taking the time to leave a review and glad to hear you are happy with your items! Thank you for your patience and trust in us too.

Betygsatt 5 av 5 stjärnor

Pleasant experience

Pleasant experience informed all the way from purchase to delivery.
Would definitely make a purchase from here again.
Thank you

9 september 2022
Betygsatt 5 av 5 stjärnor

Prompt delivery of pre-order

Prompt delivery of pre-order after release date, well packaged. Very happy and will use again in preference to the Bezos machine - so get those pre-order items onto your webpage please!

16 september 2022
Logotyp för Onyx Dawn Games

Svar från Onyx Dawn Games

Thank you for your review and noted on getting some pre-orders up sooner, definitely something we'll work on! :)

Betygsatt 5 av 5 stjärnor

Superb service

Superb service. Very helpful when contacted with a question about the product prior to purchasing. Speedy delivery. Would highly recommend - use them over Amazon!

2 september 2022

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer