Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 1 av 5 stjärnor

Having entered all the correct information into the online valuation tool On The Market came up with an estimated monthly rental figure of £750 and a range between £540 - £950. I know similar properti... Se mer

Betygsatt 1 av 5 stjärnor

So annoying that my Kent estate agent insists on putting property on OnThe Marketfirst , which appears to have a very wonky countdown clock, that keeps adding, rather than removing seconds and minutes... Se mer

Betygsatt 1 av 5 stjärnor

In terms of rentals On the Market is practically useless because they are never up to date. All the properties have usually been let already. I know that they will say that the agents haven't let them... Se mer

Betygsatt 5 av 5 stjärnor

Ronnie has been fantastic with everything. I'm really surprised by how many good quality leads we received compared to the other portals. Very impressed by the service Ronnie has given us.

Företagsinformation

  1. Sökmotorföretag
  2. Reklambyrå

Om OnTheMarket

Skrivet av företaget

We are a property portal which advertises properties on the estate agent's behalf, we are not an estate agency.

OnTheMarket is the simple way to search for property. We aim to provide all potential buyers, sellers, landlords and tenants with an exceptional property search service.

We feature Only With Us properties to serious property seekers either exclusively* or 24 hours or more before agents release these properties to Rightmove or Zoopla.

* Exclusive properties are properties advertised at OnTheMarket.com by customers who do not list their properties with either Rightmove or Zoopla.

Kontaktuppgifter

2,5

Dålig

TrustScore 2.5 av 5

385 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 71 % av sina negativa omdömen

Svarar vanligtvis inom 2 veckor

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 1 av 5 stjärnor

Horrible service came here around…

Horrible service came here around 6:30pm and no food at Starbucks or Popeyes… honestly if there was an option for zero stars I would do that.

Just terrible. Also someone at Starbucks specifically also placed an order online from food or something and they got it with no issues but the barista was so not polite to let me order a sandwich and just reheat it because the ovens were closed and it's just disgusting and disappointing because I was on a group trip with a limited time. Just very upsetting

10 maj 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Rebecca, we're sorry to hear about your troubles in getting food, however I'm not sure you have the correct company. We are an online property portal, hosting properties for sale and to rent on behalf of estate agents. We don't have anything to do with Starbucks or Popeye's. We hope you were able to find some food in the end! All the best, the OnTheMarket team.

Betygsatt 1 av 5 stjärnor

Absolutely useless valuation

Absolutely useless valuation. £800,000 below what it was valued at 2 weeks ago!!

16 april 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi there, thanks for the feedback. We're sorry to hear you weren't happy with the results of your online valuation. The price given is an estimate based on the information provided. We'd always recommend you speak to an expert local agent to get a more precise valuation should you wish to sell. They will be able to take into account things like your local market and any changes that have been made to the property like extensions or renovations. Thanks again for the feedback and all the best.

Betygsatt 5 av 5 stjärnor

Great service.

Great service.. highly recommended

1 april 2025
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi there, thanks so much for your review, we're so pleased you've enjoyed our products. Please do let us know if there's anything else we can do to help! OTM Team

Betygsatt 5 av 5 stjärnor

Great product to rival Rightmove

As a lettings only business, I have found the product offered by OnTheMarket to be of great value and an excellent platform to market and let our properties.

The constant improvements and re-designing of the product gives it more appeal and shows the company are far from complacent in a very competitive marketplace.

3 april 2025
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Steven, thanks so much for taking the time to send this review, we always love hearing where we have done well and what people are liking. As always, please get in touch with the team if there's anything we can help with! All the best, OTM

Betygsatt 5 av 5 stjärnor

Excellent service

Michael contacted us advising which package would most suit our business. He was never pushy gave us time to think things through and was available to answer any questions that we had. We have been kept up to date on the progress of the site going live.

1 april 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi there, thanks so much for the feedback! We love hearing about the success of our colleagues and will make sure Michael gets the recognition he deserves. All the best, OTM team

Betygsatt 1 av 5 stjärnor

The draw your search area is just…

The draw your search area is just impossible to use. It obscures the map with the little blue ‘house for sale’ markers and when you try to draw an area the map constantly moves. Utter rubbish.

15 mars 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Borletti. Many thanks for getting in touch with this feedback, we always appreciate hearing how we can make our website better. I will pass this on to our team. All the best, OTM team

Betygsatt 4 av 5 stjärnor

We have just started advertising on the…

We have just started advertising on the site. The on-boarding process took much longer than we would have expected but now we are up and running everything seems fine.

6 mars 2025
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Adrian, thanks for your review. We're so pleased to hear you're up and running with us now!

Betygsatt 1 av 5 stjärnor

Rejected for no reason 🙃

Rejected for no reason 🙃
I don't recommend!

6 mars 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Dragos-Gabriel. We're sorry to hear you're experiencing problems. Please note, we are a property portal representing estate agents online. If you're having problems with referencing or other parts of the property process you'll need to contact the relevant party. If you're problem continues, please feel free to contact support@onthemarket.com for more help!

Betygsatt 5 av 5 stjärnor

Iesha was very helpful

Iesha was very helpful, Listened to our requirements and suggested the product that suited us best.

6 mars 2025
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Amanda! Thanks so much for leaving this review, we love hearing about our colleagues' good work. We'll make sure to pass the message on and please do get in touch if there's anything we can help you with in the future! All the best, OTM team.

Betygsatt 5 av 5 stjärnor

Great Service

The onboarding process was very straight forward and completed very swiftly.

3 mars 2025
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi John, thanks for taking the time to leave us a five star review! It's great to hear this feedback. Please do get in touch if there's anything we can help with in the future. OTM team

Betygsatt 1 av 5 stjärnor

Website doesn't work with an Apple…

Website doesn't work with an Apple computer!!!!!

3 mars 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Mark, thanks for this feedback. This doesn't sound quite right to us so please do get in touch with support@onthemarket.com so that we can try to fix this problem. All the best, OTM team

Betygsatt 1 av 5 stjärnor

On the Markets says my house is off the Market

My house is for sale and the agent does not advertise "On the Market" website and as I've been told never has. When I search my address on Google it brings up the On the Market site with my address and photos but indicates that my house is "no longer on the market". I guess I could be a way of reducing the competition.

3 mars 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi there. Thanks for getting in touch to let us know about this. We'd love to help sort this out, please contact support@onthemarket.com with a few more details so that we can get to the bottom of it! All the best,
OTM team

Betygsatt 1 av 5 stjärnor

Getting emails of this company doesn't…

Getting emails of this company doesn't seem right rent is £95 a month for rent sound to good to be true but iffy to me

13 februari 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi there, sorry to hear of your experience. If you're concerned about the legitimacy of an email or property listing from OnTheMarket you can always forward it to our team at support@onthemarket.com to confirm or investigate further. Please note that OnTheMarket is a property portal that advertises property on behalf of the estate agent, we are not an estate agent. All the best on your property search.

Betygsatt 5 av 5 stjärnor

Ami is just an amazing account manager

Ami is just an amazing account manager. Unlike other portals, she keeps in contact both remotely and by visiting my office. She is always upbeat and honest.

4 februari 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Jo, wow thanks so much for your kind words. We really do love to hear this sort of feedback, we're proud of our team and the connections they make with agents like yourself. So it's wonderful to hear that you're so pleased with Ami. Thank you for taking the time to write us a five star review and for your support, all the best.

Betygsatt 5 av 5 stjärnor

Good communication from Gary our local…

Good communication from Gary our local representative

3 februari 2025
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Bradford Estates, thanks for taking to the time to leave us a five star review. We appreciate this kind of feedback about our sales team. We're glad Gary has left a good impression on you. Do reach out if there's anything we can assist with in future. All the best!

Betygsatt 5 av 5 stjärnor

Kia is very kind

Kia is very kind, patient and never put me under any pressure. Would highly recommend

4 februari 2025
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Dawn, thanks so much for taking the time to write a five star review. We really appreciate it! It's wonderful to hear your feedback about Kai, we'll be sure to share this with him and the team. If there's anything we can help with in future please do reach out to Kai or the support team at support@onthemarket.com. Thank you for your support, all the best.

Betygsatt 1 av 5 stjärnor

As an agent who has used them before…

As an agent who has used them before and could not wait to get out of the contract, as the leads were virtually non existent. On the Market despite my 5 requests in the past to take me off their mailing list, still pester me to come back and ignore GDPR. The latest was a box with 3 helium balloons inside saying they were now the second best behind Rightmove. I am not interested and don't care. I am happy with Rightmove and Zoopla.

17 januari 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Joe, we're sorry to hear of your experience. So that we can ensure this is fixed could you please reply to our request, alternatively you can contact the team at support@onthemarket.com and the team can help to rectify this situation. We're sorry we've not delivered on your expectations in this instance and wish you all the best with your agency.

Betygsatt 2 av 5 stjärnor

Fix your search alerts.

Half the value of these house hunting sites is you can set up a search alert to be notified about houses in your area and price range, only it doesn't actually take those into account. Every day I get emails about houses a full 20 miles away from the area I entered, and half of those are well outside the price range I set. What's even the point?

27 januari 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Benji, thanks for your feedback. You're right, that doesn't sound like a very useful alert at all. Please get in touch with our team at support@onthemarket.com, we can help fix that alert for you and make sure you're only receiving properties for the criteria you're after. Thanks for using OnTheMarket and all the best on your property journey.

Betygsatt 1 av 5 stjärnor

I don't get it. What's the point?

I don't get it.

I've been enquiring about properties. I leave my contact details on their website/app and that's it. Nothing happens. What's the point?

26 januari 2025
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Peter, thanks for your feedback and for using OnTheMarket. If you have sent an email enquiry on a property you've seen listed at OnTheMarket and not had a response we would also recommend calling the number displayed on the listing as this will put you in touch with the agency advertising the property directly and may offer a quicker response or update on your enquiry. Good luck in your property search!

Betygsatt 1 av 5 stjärnor

I was told they'd sell my property…

I was told they'd sell my property within 6-8weeks it took 6 months i did all the work never once met anyone from the company then buyer pulled out after I signed total waste of my time

21 februari 2024
Omdöme utan inbjudan
Logotyp för OnTheMarket

Svar från OnTheMarket

Hi Gillian, we're sorry to hear of your experience selling your home. We would recommend sharing this feedback with the agency responsible for selling your property. OnTheMarket is property portal where estate agents can list their properties they have for sale or to let. OnTheMarket is not an estate agent. Thanks for your feedback and we wish you all the best.

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer