I was having great problems progressing my filing process. Sophie came to my rescue. She was quick to reply, knowledgeable and very courteous. Also gave the me the opportunity to come back with fur... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Very easy, they took all the stress away after trying to work out the government websites and companies house websites and and the sections. This company is worth every penny.
Företaget har svarat
Spoke to a real person. Sophie was knowledgeable, courteous and understanding. Our filing of our little company's accounts had been jumbled, but we have been helped to sort it out and get the vario... Se mer
Företaget har svarat
The process was fine but convoluted. The interaction between you and companies house is difficult to navigate I was asked to verify my identity when this had been do previously by cos house
Företaget har svarat
Företagsinformation
Skrivet av företaget
Say goodbye to confusing paperwork and endless government portals. At Online Filings, we combine smart technology with real human support to help you do business better. Online Filings is fully authorised by Companies House and recognised by HMRC.
Kontaktuppgifter
Suite G04 1 Quality Court, Chancery Lane, WC2A 1HR, London, Storbritannien
- 02038722696
- support@onlinefilings.co.uk
- onlinefilings.co.uk
4,3
Utmärkt
3 tn omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har besvarat 57 % av sina negativa omdömen
Svarar vanligtvis inom 2 veckor
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
it's OK not vrey good
24 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Al-Reda,
Thank you for taking the time to leave us a review. We can see that the filing you placed through our platform has since been submitted and accepted by Companies House.
We’re glad to hear you found the experience okay, but we’d always like to strive to do better and provide a 5-star experience. We’d love to hear from you about what we could improve to earn that final star. We have contacted you via Trustpilot requesting more information, or you can reach us directly at support@onlinefilings.com.
Thanks again for choosing Online Filings!
The Online Filings Team
Svar från OnlineFilings™
Hi Aneetta,
Thank you so much for your review.
We’re really pleased to know everything went smoothly for you.
We appreciate you choosing Online Filings and taking the time to share your experience with us.
- The Online Filings team
Svar från OnlineFilings™
Hi Oluwafemi,
Thank you for leaving us a review.
We are glad that you found our services excellent and were able to use our platform for your submission, with no extra hassle.
Feel free to contact our support team should you need further assistance, in the future.
- The Online Filings Team
I filed my confirmation statement…
I filed my confirmation statement yesterday with you and I have had an email from company’s house today saying I need to file my statement by tomorrow.
Please make sure it is filed with Company House by tomorrow.
I will not be held responsible if I have any late charges and will pass them on to yourselves if you haven’t filed on my behalf by the cut off date.
20 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Gregory,
We're glad to hear that you successfully used our services to submit your Confirmation Statement filing.
We can confirm that your filing has already been submitted and approved by Companies House, as per our previous email communications.
Bear in mind that our support team is readily available to assist you and clarify any queries you may have regarding your submission, or to put your mind at ease should you need further confirmation that your filing has been processed.
We're always aiming to provide a 5-star experience, so we'd love to know what we could have done better to earn that final star from you. You can reach us directly at support@onlinefilings.com.
- The Online Filings Team
Excellent online filing service
Excellent online filing service. The process was simple, quick, and easy to understand. Everything was completed professionally, and I received helpful support throughout. Highly recommended!
18 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Arafath,
We appreciate your kind words.
It is important for us to ensure that our customers are able to submit their filings in a quick and straightforward manner. Our support team will always be more than happy to guide you, should any assistance be needed.
We wish you the best with your business.
- The Online Filings Team
The platform is simple to understand…
The platform is simple to understand and user friendly
18 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Emmanuel,
Thank you for leaving us a review.
We are happy to hear that you found our services easy to follow.
If you ever need assistance with your statutory filings, feel free to get in touch with our support team.
- The Online Filings Team
It was a straightforward and efficient…
It was a straightforward and efficient service and fast response to queries.
16 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Ciaran,
Thank you for your kind words.
We understand that submitting statutory filings can be a cumbersome process, which is why we offer our simplified platform: so you can make your submission quickly and easily.
If you ever need help with your future submissions, feel free to let us know.
- The Online Filings Team
Very misleading organisation - do returns direct yourself!
A very misleading organisation. They send you official looking letters in brown envelopes, masquerading as HMRC / Companies House, trying to con you into using their services to file statutory returns information that you can do yourself and thereby save their "service fee".
AVOID - anyone who has reviewed them with anything than the minimum rating has been duped and should wake up!
19 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hello Chas,
Thank you for leaving your feedback and raising concerns regarding the letter you received, as well as the point that statutory filings can be completed independently.
Online Filings is a completely private company, independent of both Companies House and HMRC. Our correspondence clearly displays our own logo, company name, and contact details. For transparency, we are registered with Companies House as an Authorised Filing Software Provider and Authorised Corporate Service Provider (ACSP), as well as being supervised by HMRC for anti-money laundering compliance.
Our service fee is charged in addition to standard government fees to cover the cost of our simplified submission platform and dedicated customer support. While direct filing via government portals is certainly an option, our service brings those requirements into a single streamlined system with assistance on hand. We list these fees clearly on our website prior to checkout.
Your comments about the letter feeling too official and resembling a government communication are helpful, and we take this onboard as valuable insight into how our outreach is perceived.
As you haven't used our platform, we would be glad to invite you to try the service first hand and evaluate us on the quality of our software and customer assistance. If you have any further questions or would like to discuss this, please reach out to us at support@onlinefilings.co.uk.
- The Online Filings team
Brilliant experience
Brilliant experience. Support staff helped me on each little thing. Thanks for that
12 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Naeem,
We appreciate your kind words.
You may rest assured that our support team will always be more than happy to assist you with your submission every step of the way.
Should you need any further assistance with our services, feel free to get in touch with us again.
- The Online Filings Team
Today I received what I assume is their…
Today I received what I assume is their standard letter when a business is due to file a Confirmation Statement soon, which they can find online. I scanned the QR code (which was a bit suspicious) and only when it came to the fees did I clock this is not HMRC or any government body, it's a private company offering to file your statement for you - which you can do yourself in less than two minutes - for a significant fee. Preying on those who are a bit unsavvy, in my opinion.
18 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hello Laura,
Thank you for taking the time to share your feedback.
Online Filings is an independent private company that helps customers complete and submit company filings. We are officially registered with Companies House as an Authorised Filing Software Provider and Authorised Corporate Service Provider (ACSP), and are supervised by HMRC for anti-money laundering compliance. The communication you received was sent by Online Filings and included our company name, logo and contact details, along with information about our service.
Further details about our authorisations, pricing and how our service works are also provided on our website before checkout, with the Companies House fee and our service fee clearly shown separately for transparency.
Our charges include our service fee for providing a simplified filing platform with a personalised line of support, along with any inherent fee of filing with Companies House/HMRC. Nonetheless, you are not required to use our services if you don't wish to.
From our understanding, you have not made a purchase within our website nor have utilised our services. In any case, should you have any additional queries, feel free to get in touch with our support team via support@onlinefilings.co.uk
- The Online Filings Team
it was a good experience
17 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Gulab,
Thank you for taking the time to leave us a review.
We are happy to know that your experience with our platform was positive.
Feel free to get in touch with our support team should you ever need assistance with your statutory filings.
- The Online Filings Team
Happy with the guidance and the overall…
Happy with the guidance and the overall service
17 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Ioulia,
Thank you for leaving us a review.
Providing high quality customer support is one of hour highest priorities. We are glad that you are satisfied with our services.
We wish you the best with your business.
- The Online Filings Team
Had an email to remind me and could…
Had an email to remind me and could work from my phone. Straight forward process!
14 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Jack,
Thank you for taking the time to leave us a review.
We are glad to hear that our platform was able to redirect you to completing your filing with no extra hassle.
Feel free to reach out to us should you ever need assistance with our services.
- The Online Filings Team
The simple and comprehensive service!
The simple and comprehensive online tick box system allowed for a painless and quick resolution. Good value for this great service!
17 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Wendy,
Thank you for taking the time leave us a review.
We're happy to hear that you found our filing platform straightforward and easy to follow.
Feel free to get in touch with us should you ever need assistance with your filings in the future.
- The Online Filings Team
Give the false impression of being a goverment agency to take money off you.
They sent me a reminder ( a very official looking letter) about an overdue filing for my small company. The tone of the letter gave the impression they were a government organisation sending a reminder to me and the form was filled in by scanning a QR code on the letter. This meant you did not see company blurb etc on their website, just the form. I filled in the form and made a payment of £96.80 only to find out they were in fact a private company and had charged me £46.80 more than filling in the same form on the government website myself. I subsequently filled in my own form on the government website and paid the £50, so they took £96.80 off me under false pretences and for not providing any service at all. I tried to get hold of them. No live telephone response or chat services. They say they will get back to me within 2 business days. Update: They sent me a refund form but restricted the size of the text boxes to about 50 words so you are completely unable to give a full explanation of why you should have a refund.
17 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Alison,
Thank you for taking the time to share your feedback. We're sorry to hear that you were left with this impression, and we do appreciate your concerns.
Online Filings is a private service provider and is not affiliated with Companies House or GOV.UK. We do not present ourselves as either organisation, and this is explained on our website and during the checkout process.
We are officially registered by Companies House as an Authorised Filing Software Provider and Authorised Corporate Service Provider (ACSP), and recognised by HMRC for Making Tax Digital (VAT Returns) and Self Assessment. We are also supervised by HMRC for anti-money-laundering (AML) compliance. Customers are always free to file directly with Companies House themselves if they prefer. Our service is designed to help customers complete filings correctly, securely and in line with UK compliance requirements.
The communication you received was clearly identified as originating from Online Filings™. It includes our official logo, company information, and contact number for any enquiries, along with a footer disclaimer.
All information regarding our authorisations, pricing, and services is clearly presented on our website and at checkout. Our pricing distinguishes the Companies House fee from our service fee to ensure transparency.
We are sorry to hear that you were not able to get in touch with our support team immediately - nonetheless, please note that we can confirm that our team reached back to you within the same day, following up on your refund request for this service. Bear in mind that we have since processed a partial refund for your filing, as per our latest communication.
Should you need any further clarification, feel free to reach back to us.
- The Online Filings team
It's great smooth service,hassle free…
It's great smooth service,hassle free ,thank you to all of you
5 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Abdennour,
Thank you for your review.
We are glad that you were able to use our services to easily submit your filing.
We really appreciate you taking the time to share your feedback!
- The Online Filings Team
Brilliant easy to follow instructions
Brilliant easy to follow instructions
15 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Ann,
Thank you for taking the time to leave us a review.
It is important for us to ensure our customers have a fluid experience when submitting their filings.
Don't hesitate to get in touch with us should you ever need assistance with our services.
- The Online Filings Team
Process good but painfully long winded
6 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Steve,
Thank you for your feedback.
We are sorry to hear that you found your filing submission long winded. Nonetheless, we are glad that you were able to utilise our services without further hassle.
If you ever need assistance with your submission in the future, please ensure to get in touch with our support team. We will be more than happy to guide you every step of the way!
- The Online Filings Team
Thorough in its process
This company is thorough in its process of sensitive information and respects your inquiry in returning calls and emails in a short time.
13 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi,
Thank you for taking the time to share your experience!
We’re delighted to hear that you found our process thorough and that our team was able to respond to your calls and emails promptly.
We really appreciate your kind words and your trust in Online Filings.
- The Online Filings Team
Quick and easy and without any hassle i…
Quick and easy and without any hassle i completed my process
10 augusti 2026
Omdöme utan inbjudan
Svar från OnlineFilings™
Hi Uzma,
Thank you for taking the time to leave us a review.
Making things as easy and hassle-free as possible is exactly what we aim for, so it’s great to know we could make the process easy for you.
We really appreciate you choosing Online Filings and would be happy to assist you again in the future.
- The Online Filings Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.