Roxane was very kind, cooperative and understanding. She helped me a lot to understand everything clearly. She walked me through the details so that I could choose the best plan.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Great insurance platform. Although there were many reviews here outlining the flaws of this company a few months ago, recently it has significantly better. After south Hampton took over there were som... Se mer
Företaget har svarat
It was the representative, Riya. She was awesome and very helpful. She made the process really easy and was so helpful, cos she was very knowledgeable and professional. She was patient with me and ans... Se mer
Företaget har svarat
Onlia is an awful business. You will never get a live agent and the ones who do, work from home and are unprofessional. They keep withdrawling from my account even though I’ve cancelled since last N... Se mer
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Företagsinformation
Skrivet av företaget
At Onlia, we make home, auto, and lifestyle & leisure insurance a breeze. Our secret sauce? We’re the only brokerage that gives customers access to multiple insurance companies and competitive pricing, with the freedom to buy online or through a broker. We keep things simple, clear, and stress-free—because insurance doesn’t have to be a headache. Bottom line: we’re here to offer straightforward, flexible options with a friendly touch—and maybe a little swagger. As a RIBO licensed insurance broker serving customers in Ontario, Alberta, and BC, we’re able to find you the best quote for your needs at the best possible price from our group of nationally trusted carriers — 24/7 online, or over the phone with a broker. We’re backed by a strong and reputable Canadian financial holdings company, Southampton Financial Inc. Southampton’s principles are recognized for creating robust and successful insurance distributors in the Canadian marketplace.
Kontaktuppgifter
Toronto, Kanada
- +1 844-472-7905
- support@onlia.ca
- onlia.ca
3,8
Bra
4 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 62 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I had a great experience with Roxane…
I had a great experience with Roxane the broker. Very easy and smooth experience. Definitely recommend !
27 oktober 2026
Roxane was very kind
Roxane was very kind, cooperative and understanding. She helped me a lot to understand everything clearly. She walked me through the details so that I could choose the best plan.
19 oktober 2026
Very professional and helpful
22 oktober 2026
Very good explanation about what I’m…
Very good explanation about what I’m looking for. Good service
22 oktober 2026
Svar från Onlia
Thanks so much, Natasha! We always strive to simplify insurance, so it’s wonderful to hear the Onlia team explained your coverage well. We’re thrilled to have you as a customer, and we’re here if you need support.
Great communication
21 oktober 2026
Svar från Onlia
Thanks so much, Mario! Communication with our customers is very important to us, and it means a lot that you’re a happy customer. We truly appreciate your support!
Svar från Onlia
Thanks so much for your feedback, Ame! We’re so glad you’re happy with our customer service, and we look forward to continuing to ensure you have the best insurance support!
Svar från Onlia
Thank you, Biniam! We truly appreciate you choosing Onlia. Please let us know if there’s anything we can do to ensure you have the best insurance support.
The staff member
The staff member, Gail was incredibly helpful and thorough when trying to help me find insurance.
19 oktober 2026
Svar från Onlia
Thank you for sharing your experience, Natasha! We’re so glad you found Gail helpful. We’re always happy to assist with your insurance.
After calling around for days Wendy got…
After calling around for days Wendy got me the BEST rate I could find. Thank you!!!!
16 oktober 2026
Svar från Onlia
It's wonderful to hear that Wendy got you the best insurance rate available, April! Thank you for choosing Onlia and sharing your feedback; we're always happy to help you find the best coverage!
Svar från Onlia
Thanks so much for sharing your feelings about working with a member of the Onlia team, Stanley! Building trust is extremely important to us, and we're thrilled we helped you with your insurance! We're always happy to help if you need additional support.
Was very disappointed with the service…
Was very disappointed with the service I was provided by Onlia. They didn't solve my problem and the woman on the phone was rude.
7 oktober 2026
Svar från Onlia
Thank you for your feedback, Carly. We're sorry to hear that your experience did not meet your expectations. We understand how frustrating it can be when an issue remains unresolved, and we're disappointed to learn that you felt the service you received was not up to the standard we strive to provide.
We value all customer feedback and will use it to help improve our service. If you'd be willing to share more details about your experience, we'd appreciate the opportunity to better understand what happened and work toward addressing your concerns. Thank you for bringing this to our attention.
It was the representative
It was the representative, Riya. She was awesome and very helpful. She made the process really easy and was so helpful, cos she was very knowledgeable and professional. She was patient with me and answers my questions and very helpful😊👍
6 oktober 2026
Svar från Onlia
Thank you for your kind feedback, Adanna! We truly appreciate hearing about your experience with Riya. Our top priority is to make the insurance process friendly and easy, and we encourage you to reach out anytime you need additional support.
I had a wonderful experience speaking…
I had a wonderful experience speaking with Riya from Onlia Car Insurance. She answered the phone promptly and was incredibly patient, calm, and professional throughout the entire conversation.
Riya took the time to explain everything clearly and made sure I understood all the details. She answered all of my questions with patience and kindness, and I never felt rushed or uncomfortable asking for clarification.
It was truly refreshing to receive such excellent customer service. Riya is a great representative of Onlia, and I really appreciate the time, effort, and care she put into helping me.
Thank you, Riya, for making the whole experience so easy and pleasant!
7 oktober 2026
Svar från Onlia
Thank you for taking the time to share such a thoughtful review, Samah! We're thrilled to hear that Riya provided you with such a positive experience. It's wonderful to know she took the time to answer all of your questions with care and clarity.
Feedback like yours means a great deal to our team and reinforces our commitment to delivering exceptional service. Thank you for choosing Onlia. We're delighted that Riya made your experience so easy and pleasant!
Had a great experience with Onlia she…
Had a great experience with Onlia she was very sweet and also very patient and helpful I recommend using her u’ll thank you once again Onlia.
5 oktober 2026
Svar från Onlia
Thanks so much for sharing your experience working with Onlia, Sharon! Making sure you receive the help you need is very important to us, and we love that you had a great experience! We always welcome you to reach out anytime you need additional support.
Wendy was great to work with.
30 september 2026
Svar från Onlia
Thank you for choosing Onlia and sharing your feedback, Rattab! It's Fantastic to hear that Wendy was great to work with. Please reach out any time you need insurance advice; we're always happy to help!
Wendy
Wendy, the agent, was very fast, thorough and patient. She got me my policy as fast as I could get it.
29 september 2026
Svar från Onlia
Thank you, Abdullahi! We're so glad Wendy helped you get your policy with speed and patience. Your service and policy satisfaction are extremely important to us, and we very much appreciate your wonderful feedback!
The experience was easy the agent Gail…
The experience was easy the agent Gail was very helpful and I was able to get my coverage started the next day overall five stars
14 september 2026
Svar från Onlia
Thank you for sharing your experience with Onlia, Johnathan! It's fantastic to hear that you received your coverage quickly with excellent help from Gail. We're always happy to help anytime you need insurance support.
Svar från Onlia
Thanks so much for your feedback and for choosing Onlia, Mahmoud! We're so glad that you're happy with our staff and customer service. Please reach out anytime you need insurance support; We're always happy to help!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.