Customer service experience was absolutely terrible. It was insulting. They refused to answer any questions as simple as what is my order number. Run from this service. The worst corporate and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I submitted court forms online and they were rejected by the court. Tried again and rejected again. Apparently there is very specific formatting and upload requirements that aren’t highlighted d... Se mer
They do not generate a proof of service when e-filing this is a basic thing that multiple other e-filers provide. When I talk to support they blamed it on rules of court but could not point me to an... Se mer
Horrible SERVICE! You DO NOT want to use their services. THEY ARE VERY UNORGANIZED. They created second case numbers on multiple cases due to their incompetence. They promise resolution and keep you o... Se mer
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Företagsinformation
Skrivet av företaget
One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
Kontaktuppgifter
Petaluma, USA
- 1-800-938-8815
- support@onelegal.com
- onelegal.com
1,3
Mycket dålig
442 omdömen
Ingen aktuell inbjudningshistorik
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Rodriguez Law Group
Rodriguez Law Group, Inc., a firm in San Gabriel has been doing business with One Legal for many years now. They have great customer service and quality work. Thank you!
14 augusti 2020
Omdöme utan inbjudan
efficient filing
efficient filing. Usually have positive experience with customer service. Only issue is long hold times to get through to customer service.
5 augusti 2020
Omdöme utan inbjudan
Quality Work Usually
Most of the time quality work. Good customer service and this company adds value to our local San Gabriel law firm.
28 juli 2020
Omdöme utan inbjudan
Don’t use!
The service is unbelievable. They overcharge you and when you try to get assistance from a manager. They do not ever call you back. I have left messages when I used them earlier this year. I will never use this service again.
15 maj 2020
Omdöme utan inbjudan
Svar från One Legal | An InfoTrack Company
DC,
I'm really sorry to hear that you had a negative experience. If you were not able to resolve this matter, please contact us so that we can look into it for you. You can contact our Customer Support Team at 800-938-8815 or email support@onelegal.com.
-One Legal
Locked out 40+ times on this account
Locked out 40+ times on this account. On hold for so long it is ridiculous. I am on a deadline, as in statute of limitations. WTH??? The courts themselves need to let clients file directly, but they're a bunch of zombies & have no clue and or do not care. E-filing companies are useless middle-men that are completely redundant and should have never been created, but does anyone at the courthouse have a clue? Of course not. I have sent numerous e-mails, have changed passwords, credit cards & e-mails in an attempt to fix the problem, but nothing Works! First time filing IN PRO PER & due to Covid 19 court closures, no information as to mail in or drop box any docs in case of a computer break down, back logs or just plain incompetence.
14 maj 2020
Omdöme utan inbjudan
They have been unbelievable…
They have been unbelievable irresponsible, non-responsive and clearly do not care about my issue. Save yourself the trouble, use literally any other service.
18 april 2020
Omdöme utan inbjudan
BEST Customer Service ever
BEST Customer Service ever! Always pleasant and helpful beyond my expectations!
20 mars 2020
Omdöme utan inbjudan
Everything went very well
Everything went very well. It was filed quickly and efficiently. The One Legal rep sent me a message which was very helpful.
4 mars 2020
Omdöme utan inbjudan
Very easy and helpful
Very easy and helpful. Your service was most appreciated.
4 mars 2020
Omdöme utan inbjudan
Excellent service
Excellent service. I use One Legal for all Service of Process.
4 mars 2020
Omdöme utan inbjudan
Excellent application
4 mars 2020
Omdöme utan inbjudan
I've never regretted picking One…
I've never regretted picking One Legal... there are always challenges with online filing but I am confident no one does it better than One Legal.
4 mars 2020
Omdöme utan inbjudan
Excellent service.
4 mars 2020
Omdöme utan inbjudan
One Legal personnel are terrific
One Legal personnel are terrific. Thank you for all your help.
4 mars 2020
Omdöme utan inbjudan
I've been using one legal for years now…
I've been using one legal for years now and have been pretty happy with their service; however, beginning 2020 I have had ridiculous issues with using their site and them charging outrageous prices. For example due to some quirky issue on their site, one of my e-filings was submitted as a paper filing, which was rejected by the courts because it need to be e-filed. One Legal charged me $180 just for taking it to the court (same day, which I didn't select either) and said it would've been more if the doc was accepted! The prices are absurd and I'll be using anyone else.
19 februari 2020
Omdöme utan inbjudan
Svar från One Legal | An InfoTrack Company
Hello,
We are so sorry to hear that you had issues with our services.
If you would like to follow up to discuss how we can help with this issue in particular, please feel free to email us at feedback@onelegal.com.
We will be passing on these comments to the rest of our team. Thank you for taking the time to share.
Regards,
The One Legal Team
You just have the work done
You just have the work done, helping to solve any obstacle may be on the road and do it Amabile and right away
19 februari 2020
Omdöme utan inbjudan
One legal is you can trust..
One legal is you can trust, they know exactly how it’s done in court when they file my case and serve.
19 februari 2020
Omdöme utan inbjudan
Helped an old lawyer learn a new trick
Today, after 53 years, I had to file a complaint with e-filng for the first time. I had no idea how to do that and the clerk at the courthouse had refused to accept the complaint. I was faced with a statute of limitations. Alex and Karen were so very kind and patient as they taught me how to do it. They are both a real credit to One Legal. J. Michael Brown
19 februari 2020
Omdöme utan inbjudan
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