Customer service experience was absolutely terrible. It was insulting. They refused to answer any questions as simple as what is my order number. Run from this service. The worst corporate and... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Horrible SERVICE! You DO NOT want to use their services. THEY ARE VERY UNORGANIZED. They created second case numbers on multiple cases due to their incompetence. They promise resolution and keep you o... Se mer
Företaget har svarat
They do not generate a proof of service when e-filing this is a basic thing that multiple other e-filers provide. When I talk to support they blamed it on rules of court but could not point me to an... Se mer
DISASTER OF A WEBSITE !! THEY MUST HAVE BEEN ON DRUGS when put the website together. We are a high volume firm and are trying to move away from this disastrous operation. First, they are too cheap to... Se mer
Företagsinformation
Skrivet av företaget
One Legal is the most comprehensive online court filing and process serving tool in the U.S. Easily submit and serve court filings, manage case documents in an accessible and easily searchable portfolio, and reduce the risk of error or rejection with our powerful compliance features. Learn more at onelegal.com
Kontaktuppgifter
Petaluma, USA
- 1-800-938-8815
- support@onelegal.com
- onelegal.com
1,2
Mycket dålig
443 omdömen
Ingen aktuell inbjudningshistorik
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Excellent!
Excellent!
One Legal is always there to lend a hand and very supportive, especially in the beginning when we first started using it. It's just so easy to do everything from serving documents (with large proofs of service) to filings. And it is the most efficient way to get the job done as One Legal is very reasonable.
25 september 2018
Omdöme utan inbjudan
One Legal, two legal, three. :-)
Our firm uses One Legal on a daily basis, we wouldn't be able to do without it!
24 september 2018
Omdöme utan inbjudan
Easy, streamlined e-filing
Great service! I would recommend to anyone who wants an easy way to e-file documents. All you need is access to a computer and within 5 mins you can have your document submitted to the court for filing!
19 september 2018
Omdöme utan inbjudan
The service is phenomenal
The service is phenomenal. When needed, a real person is available to walk you through the steps and each time gets easier. I have now actually managed, all by myself, to file electronically, using One Legal. Thanks again One Legal for making this part of life simpler for lawyers.
12 september 2018
Omdöme utan inbjudan
WORST SERVICE EVER!
This company will charge you twice for THEIR mistake and then refuse to talk to you about it, or even acknowledge it. The employees are not well trained and are incompetent and have no clue of legal process or what to do in any situation. If you want your pleadings to not be filed properly, use them. If you want two case numbers for one case, use One Legal. If you want to pay for awful service, use One Legal.
If you love sitting on the phone over an our waiting for customer service, use this service.
ONE LEGAL IS THE WORST LEGAL SERVICE!
5 september 2018
Omdöme utan inbjudan
Svar från One Legal | An InfoTrack Company
Hi Michelle,
Thank you for sharing your experience with us. I'm sorry to hear that it was less than desirable. If you could email me at feedback@onelegal.com with your customer number and the order number that you're referring to, I'd be happy to personally look into this for you. This is not the experience we want our customers to have and I'm very grateful that you shared it with us so we have the opportunity to address this and improve our service!
All the best,
Lisa, One Legal
Amazing service of process
Amazing service of process! Highly recommend!!!
5 september 2018
Omdöme utan inbjudan
Easy to use
Easy to use, but takes a few days to get filed copy back from court. Probably the Court, not One Legal.
27 augusti 2018
Omdöme utan inbjudan
One Legal worked for me
One Legal worked for me. I used the service to file my lawsuit. Then I used the process service. The defendant moved, so I used the skip trace service and they found a new address. After three attempts they served the defendant. I am very happy as I am doing this on my own. I would highly recommend One Legal.
27 augusti 2018
Omdöme utan inbjudan
Excellent service and fast turnaround…
Excellent service and fast turnaround time. I would reccomed them to anyone.
21 augusti 2018
Omdöme utan inbjudan
Thank you for making the filing of…
Thank you for making the filing of documents so easy!!!! Your response time is awesome as well! Thank you!
Rena Hansen
Merlin Law Group
Los Angeles, CA
3 augusti 2018
Omdöme utan inbjudan
Whenever I need help
Whenever I need help, they are there and ready. They've made e-filing a breeze.
31 juli 2018
Omdöme utan inbjudan
You do a great job!
30 juli 2018
Omdöme utan inbjudan
The support to file online in Cook…
The support to file online in Cook County, Illinois was excellent. With the help of Casey Grimes and Natasha Adams all my errors were corrected and then filed with the court
26 juli 2018
Omdöme utan inbjudan
Documents get filed in a timely manner
Documents get filed in a timely manner. If there are any questions or dome type of delay, someone always reaches out to keep me informed.
24 juli 2018
Omdöme utan inbjudan
I have always received great customer…
I have always received great customer service from One Legal.
24 juli 2018
Omdöme utan inbjudan
They are great when it comes to…
They are great when it comes to physical filing. As to electronic filing, they are also great as long as nothing goes wrong.
24 juli 2018
Omdöme utan inbjudan
The absolute WORST most cumbersome and…
The absolute WORST most cumbersome and ineffective efiling company on line. excessively long wait times to have even the most basic question answered. Not to mention ongoing technical support issues and problems on line with efiling.This company is an absolute nightmare to deal with. Unfortunately, the Court doesn't allow any other efiling company for San Diego.
17 juli 2018
Omdöme utan inbjudan
Svar från One Legal | An InfoTrack Company
Hi Kara,
Thank you for sharing your experience with us. I’m sorry to hear that it's been a less than desirable one using our system. I’ll bring up your concern over wait times with our Customer support team. Regarding technical support issues with eFiling, would you please email me at feedback@onelegal.com with your account number and details of what you are experiencing so that I can have our Engineering team look into this?
All the best,
Lisa, One Legal
I have been using One Legal for more…
I have been using One Legal for more than 15 years as a Legal Secretary.
It's only One Legal that I trust to have my documents filed on time very time.
If I have problems with the documents/ or filing, Staff will call/email me to correct the filing or get more instructions to get the documents filed. As a Legal Secretary, to have documents filed on time is very serious and necessary to avoid Court's sanctions, etc. I depend on One Legal as my right hand/assistant to get my job tasks done on a timely manner. It's so user friendly to file/ retrieve/ follow up my documents on their website.
More power to One Legal!
I can't do a good job with you as my assistant.
16 juli 2018
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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