Oneflare 

Tack för att du använder Trustpilot. Tyvärr går det inte längre att lämna omdömen på just den här sidan, då företagets webbplats stängts ner. Om du har några frågor får du gärna kontakta oss.

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent cleaning service and works great.Friendly, professional, and arrived on time.Highly recommend and would use again.especially, Tyron is more friendly and knowledgeable.

Betygsatt 5 av 5 stjärnor

Day to Night Plumbing is highly recommended. Mr Adam, very punctual and very tidy on his works. He very keen to his skills and knows what he is doing with giving additional advise how to make it worki... Se mer

Betygsatt 1 av 5 stjärnor

ONE FLARE ONE BIG HEADACHE. SCAMMERS. We used oneflare to help find furniture removalist and within 10 seconds of filling out email address we were flooded with unwanted and inappropriate ads and offe... Se mer

Betygsatt 5 av 5 stjärnor

Put ad in for Hisense tv repair and only paid $120 call out fee and was told not worth repairing so have new LG 50 inch QLED tv on to do list once confirmed it’s buggered . Had reply same day and repa... Se mer

Företagsinformation

  1. Online-marknadsplats

Informationen kommer från olika externa källor

Oneflare is an Australian online marketplace that connects customers and businesses.


Kontaktuppgifter

Alla omdömen

(178)

60 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

One Flare is a valuable part of our business.

I have been dealing with one flare for many years and they have become a valuable part of our business.

We have secured hundreds of clients through oneflare.

The staff are very easy to deal with and extremely competent and professional in their approach.

21 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Oneflare consultant - Anmol

I can't say much about how the new direction Oneflare is taking is benefiting businesses. The current setup of having 5 to 7 quotes per job is challenging for businesses; it's becoming too expensive and not effective in attracting genuine customers. On top of that, we're being charged for it.

However, my interactions with Anmol, a consultant/account manager at Oneflare, have been consistently positive since 2021. I would give him a 5-star rating every time. He is by far the best person to talk to at Oneflare and the only one I prefer to deal with. Anmol is proactive and fair, which is crucial for businesses that need reliable support. His knowledge and genuine desire to help businesses are commendable. If the other consultants adopted Anmol's approach, Oneflare would see significant improvements. The company should really pay attention to what he has to say.

20 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Received 3 quotes on a Sunday!!!

Used Oneflare to get a price for a tree lopper in Sydney. Received 3 quotes within 2 hours on a Sunday, very useful. 2 came around to quote that day and the third on Monday when I was WFH.

5 maj 2024
Betygsatt 5 av 5 stjärnor

Great Platform

As a Licensed Conveyancer we use this platform regularly for potential leads. The site is user friend and provides our firm with good quality leads.

20 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great service

Great service, very useful site although a little bit difficult to get refunds at times.
Definitely recommend!

20 juni 2024
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

I have been using Oneflare as a business owner.

I have been using Oneflare as a business owner for a few years. This is by far the best platform to get good-quality leads from. The app is super easy to use. This is also my go-to app if I need services in all categories. Thank you Oneflare.

20 juni 2024
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Don't go with this guys (Business…

Don't go with this guys (Business owners)
They are thieves they will take your money without your knowledge if you cancel the subscription also
Worst services Don't go with this guys

16 juni 2024
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hi Dinesh, thank you for your review and sorry to hear about your experience. Please contact us directly at support@oneflare.com.au so we can look into this matter further and assist you in resolving any issues you have faced.

Betygsatt 1 av 5 stjärnor

Just wasting time with Oneflare,For…

Just wasting time with Oneflare,For small job they send 6 different groups to give a quote
For six months membership you will get 0 job.
I recommend you not to use this service and waste your money.

11 juni 2024
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Thank you for sharing your feedback, Hassa. We cannot control the intentions of customers when they post a job request. Our platform is designed to facilitate connections between businesses and potential customers, providing an opportunity for you to win work. We understand that this can be frustrating. If you're having issues, our account managers are here to help. Please feel free to reach out to us at support@oneflare.com.au for further assistance.

Betygsatt 1 av 5 stjärnor

Plumber tip off Paid $650 to have a kitchen sink in…

Paid $650 to have a kitchen sink in blocked plumber here for no more that 45 minutes out the snake done thr drain and 2 bottles of hydrocloric acid down thr drain still blocked told to poor Keyes of boiling water down the drain to help move the boclgabe. Plumber came back 3 days later used another bottle of acid styli. Blocke and now my external drain plped are warpedi dare say they excessive use of acid .. were pentioners and can’t afford another plumber I’m at my wits end a disgraceful service unethical
Steer clear of this business who fail to help we’re seeing the ombudsman if they fail to rectify .. or refund

23 maj 2024
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hi Ann, I'm sorry to hear about your experience. Please reach out to our Support Team at support@oneflare.com.au with the more details of this incident. They can assist you in reviewing this business directly and help address your concerns.
Thank you for bringing this to our attention.

Betygsatt 1 av 5 stjärnor

Oneflare will not help you. BEWARE

I engaged a landscaper with reasonable reviews. He came and quoted. He asked for a 50% deposit which I sent him. He then made up all sorts of excuses and never came. I then saw that subsequently he’d done the same thing to three others!! Oneflare suspended his use. I went to the cops who said it was a civil matter unless I could prove a pattern of deceitful fraud. I asked Oneflare to pass on MY contact details to the other three people who had similarly been robbed. Oneflare said that was a breach of privacy!?! It’s my info! Then Oneflare write to me to say they would cooperate with law enforcement if approached. I went to the cops and they kindly contacted Oneflare. Oneflare refused to cooperate unless there was a subpoena. You call that cooperation? I call that pathetic practice and NO regard for the burnt consumer. You have no protection from Oneflare, ok, but they should act DECENTLY and pass on MY details. The privacy line is codswallop. And now, in their reply they say they cooperated with the police enquiry. Nope again. As the cop told me. They were no help whatsoever. They did not pass on the names of the other three who were burnt and would not do so without a subpoena. But get this: they hide behind the corporate “privacy” facade. There is NO legal reason that they can’t provide MY details to the other three suckers who were robbed. Oneflare are more interested in fuss free, no issues management. This is too much of a hassle for them. Beware users of Oneflare … they will never help you. Think of them as the old fashioned yellow pages. They are nothing more than that. You are at the mercy of any shyster who quotes you.

25 januari 2024
Omdöme utan inbjudan
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Svar från Oneflare

Thank you for your review, Isaac! When the police reached out to us, we promptly responded and provided them with all the information they needed to assist with their investigation. Rest assured, we take these matters seriously and are committed to cooperating fully in any way we can. If you have any further questions or concerns, please feel free to reach out to us.

Betygsatt 1 av 5 stjärnor

scam and unethical business

First time in my life i take the time to write a review online, but these scammers really deserve it. They get you with a lock-in contract and then most of the leads they provide are not only expensive but most of them are fake or not valuable at all. they charged me $200 per month on a 6 month lock in contract for a bunch of terrible quality cheap leads. A complete waste of time and money. I can't understand how are they still in business... worst experience i have ever, and of course they didn't provide any help, assistance or refund... on top of that, the customer service is terrible and they were extremely rude.

8 februari 2024
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hi Alvaro, thank you for your review. We're sorry to hear about your experience with our platform. We would like to understand the specifics of your situation better. Please reach out to us at support@oneflare.com.au so that we can investigate further and address any concerns you may have.

Betygsatt 1 av 5 stjärnor

This site is a scam

This site is a scam , i took $100 package to test. I have quoted on 7 jobs not 1 message or reply. I've messaged on oneflare , text message and even tried to call customers. Not 1 answer or reply.

$100 flung down the drain.

I dont believe they are genuine customers at all.

I removed the automatic top up so i could cancel this site. But to my horror they just took another $100 out of my account. I have now had to raise a duspute with the bank , cancel my bank card so they cant take any more money. Its an absolute joke.
DONT GET SCAMMED LIKE ME
!!!AVOID LIKE THE PLAGUE!!!

1 februari 2024
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Thank you for your feedback, and we're sorry to hear you didn't have a great experience. It's important to know that competition is fierce since many businesses are after the same jobs, and customers have the final say.

When you quote on Oneflare, it doesn't guarantee you'll get the job because we can't control what customers decide. We're a platform for businesses to connect with potential customers, but there's always some risk involved. If a customer isn't satisfied with the responses they get, they can continue their search. If you have any further concerns or would like to discuss this matter in more detail, please don't hesitate to reach out to our support team at support@oneflare.com.au

Betygsatt 1 av 5 stjärnor

At first I thought they would be ok in…

At first I thought they would be ok in providing quality jobs but it turned to be the other way around after signing me in , I noticed the money was deducting from my account and the job list was all the left over from other people who already completed and came to my list , just by talking to those customers it allowed me to recognise how dodgy this company is in terms of taking people’s money
And the term used for full refund is totally an excuse , you won’t get nothing back in return
Just try to make your own website with photo and info use google to advertise you make better money

3 april 2023
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hello Said, thank you for sharing your feedback. We regret to learn that you weren't satisfied with our service. Our Genuine Customer Guarantee allows you to request a credit refund in cases where a customer hasn't engaged with their job and hasn't responded to your quote. For further assistance, please contact us at support@oneflare.com.

Betygsatt 1 av 5 stjärnor

Small business owners BEWARE!

As a business owner I would HIGHLY recommend taking your business else where.
1. When you need to speak with someone, they put you through to people who do not know what they are doing just to then be told the people that can actually help will not be in for another 2 hours after they open.
2. They make it extremely difficult to receive a refund and half the time they claim the customer did all the right things even if they did not contact you or respond to any contact you made.
3. There are many companies that charge a yearly sub with unlimited quoting and that is where we will be taking our business now that we see half the leads are misleading or fake through Oneflare.

24 januari 2024
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hi Kaia, thank you for your review! We are sorry to learn about your disappointment with our platform and the refund process. Your experience doesn't meet the service standards we aim to uphold. To better understand and address your concerns, please reach out to us at support@oneflare.com. We're here to assist you further.

Betygsatt 1 av 5 stjärnor

Non Existent Customer Support if things go wrong

Careless and non existent customer support. When coming across rude, abisuve or misleading tradesman, you will not get any support or aknowledgement or care from the support. In fact there is no customer support should something go wrong. This is an unregulated service. Avoid. I came across a tradesman who stood me up, and then started sending me abusive texts. After reporting them to their support, i heard nothing back. Even after following them up.

18 oktober 2023
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

We thank you for your feedback, Alexis! We apologise for your experience with our support team and the unpleasant encounter with the tradie. We'll make it a priority to investigate and address the situation your reported. To assist you better, we kindly request additional information. Please contact us via support@oneflare.com.au

Betygsatt 5 av 5 stjärnor

Very happy with the work done

Jason and Michael from Noble Roof Restoration and Repairs called in this morning to quote for a job involving roof leaks and damage under eaves. I was very happy with the quote, so they did both jobs there and then. I was glad to see they cleaned up well afterwards too.
I would definitely use them again if needed.

3 november 2023
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Worst company ever

Worst company ever, spammy as hell, calling non stop even I didn’t requested to be called. Impossible to close my account, worse company ever, they need to shut them down!!

23 oktober 2023
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hi Alexis, we appreciate your feedback, and we're sorry to hear that your experience using our platform wasn't as expected. Besides the option for customers like you to unsubscribe on your own, I've also noticed that we have deactivated your profile. If you have any further questions or concerns, please feel free to reach out at support@oneflare.com.au

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