Oneflare 

Tack för att du använder Trustpilot. Tyvärr går det inte längre att lämna omdömen på just den här sidan, då företagets webbplats stängts ner. Om du har några frågor får du gärna kontakta oss.

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För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Excellent cleaning service and works great.Friendly, professional, and arrived on time.Highly recommend and would use again.especially, Tyron is more friendly and knowledgeable.

Betygsatt 5 av 5 stjärnor

Day to Night Plumbing is highly recommended. Mr Adam, very punctual and very tidy on his works. He very keen to his skills and knows what he is doing with giving additional advise how to make it worki... Se mer

Betygsatt 1 av 5 stjärnor

ONE FLARE ONE BIG HEADACHE. SCAMMERS. We used oneflare to help find furniture removalist and within 10 seconds of filling out email address we were flooded with unwanted and inappropriate ads and offe... Se mer

Betygsatt 5 av 5 stjärnor

Put ad in for Hisense tv repair and only paid $120 call out fee and was told not worth repairing so have new LG 50 inch QLED tv on to do list once confirmed it’s buggered . Had reply same day and repa... Se mer

Företagsinformation

  1. Online-marknadsplats

Informationen kommer från olika externa källor

Oneflare is an Australian online marketplace that connects customers and businesses.


Kontaktuppgifter

Alla omdömen

(178)

60 omdömen under de senaste 12 månaderna

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Betygsatt 1 av 5 stjärnor

Not recommended at all

Report of Complaint – Oneflare

I had one of the strangest and most disappointing experiences with Oneflare. Their platform tricked me into setting up an account where money was automatically taken from my bank account without proper consent.

After that, I started receiving constant and intrusive phone calls, which became extremely frustrating and stressful. On top of this, I discovered that many of the “jobs” on their platform appear to be fake, yet they still charge people for them.

Unfortunately, they managed to withdraw $300 from my account. When I realised what was happening, I contacted them immediately, but they refused to refund the money—even for the unused credits.

I strongly believe this behaviour is fraudulent and unethical. Taking money from people, many of whom may be struggling to support their families, is unacceptable. I definitely want to lodge a formal complaint against Oneflare for dishonest practices.

Their conduct is extremely disappointing and distressing, and I believe it should be investigated further.

25 augusti 2025
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hi Tania,

We’re very sorry to hear about your experience and appreciate you sharing your feedback. We take these concerns seriously and would like to clarify a few points.

All jobs on Oneflare are created directly by customers; we do not post fake jobs. Before leads are shared, we verify customer contact details to ensure transparency. Any credits or payments on the platform are made voluntarily, with the customer’s consent. Our records show that your account was set up and credits purchased at your request.

We understand that receiving calls or not being selected for jobs can be frustrating. While we cannot control which business a customer ultimately chooses, we encourage businesses to strengthen their profiles, maintain clear communication, and build reviews to increase their chances of success.

If you have concerns about your transactions, we encourage you to contact our support team directly at support@oneflare.com.au so we can review your account and provide assistance. We are committed to addressing legitimate issues and ensuring our platform remains fair and transparent for everyone.

Your feedback is valuable, and we will continue to improve the Oneflare experience.

Betygsatt 1 av 5 stjärnor

Attention tradesman don't join this…

Attention tradesman don't join this app.they will waiste your money.and all the clients are cheap

1 augusti 2025
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hi John, we’re sorry to hear about your experience. We’d like the opportunity to look into your concerns and address them directly.

Please reach out to our team at support@oneflare.com.au so we can review your account and assist you further.

Betygsatt 1 av 5 stjärnor

Do not recommend for businesses

I used Oneflare for a couple of months and can confidently say that at least 70% of the leads are fake. There’s a clear pattern: leads come through in batches with no context or job description. I even purchased a few just to test it and as expected, the messages were never opened, emails ignored, and calls went unanswered. The small portion of genuine leads (maybe 30%) are usually low-budget jobs or small tasks — not quality work. It’s clear there’s little to no vetting process and I strongly suspect there’s some internal deceptive conduct happening with how leads are generated. The ACCC should really look into this. I would not recommend Oneflare to any serious professional.

6 augusti 2025
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hi Fadie,

Thank you for reaching out and sharing your experience. We're really sorry to hear that you've been so frustrated with the leads on our platform. We understand how annoying it is to spend time and money on leads that go nowhere.

We want to assure you that we're not trying to mislead anyone. Every lead comes from a real person looking for a service, but we know things can change on their end, or they might just be exploring their options.

We are constantly working to improve our vetting system to minimize the occurrence of non-responsive leads. We also have measures in place to help our professionals identify and prioritize higher-quality jobs.

Please know that your feedback is incredibly valuable, and we're taking it seriously. We're always working to improve our system to ensure you're getting the best possible leads. If you'd like to, please feel free to reach out to our support team at support@oneflare.com.au with your account details. We'd love to look into this further and see how we can help you get more out of the platform.

Betygsatt 1 av 5 stjärnor

Oneflare is a complete scam — steer clear.

We honestly regret ever signing up. They charge $299 a month with the promise that you'll have a better shot at landing jobs because only 3–4 businesses are matched per request. Sounds great in theory, but in reality? You don’t even get a chance. The moment you're notified, the job is already gone — every single time.

They push you to enable "automated messaging" to improve your chances, but even then, the few jobs that do come through are so minor they're not even worth the fuel. Driving over an hour just to patch up a wall? No thanks. I’m not against small jobs, but when that’s all you're being offered — and you’re not even covering your monthly fee — it’s just not sustainable.

They claim you can cancel anytime, as long as it’s 15 days before the next charge. That’s a lie. They deliberately ignore your cancellation requests until it’s too late, then hit your account with another $299. And when you try to get a refund? Forget it. They manipulet you and offer you “credit” instead — which is useless if you want nothing more to do with them.

To make it worse, we found four separate, unexplained $50 withdrawals from our business account. That’s another $200 taken without notice or consent. We had to cancel our bank card to prevent further unauthorised withdrawals.

Trying to delete your account is another nightmare. They go radio silent — no responses, no action. But they’ll keep messaging clients under your name, making you look bad when you don’t reply.

Bottom line: Oneflare is dishonest, manipulative, and just out to drain your bank account. Don’t fall for it. It’s not worth your time, money, or energy. You’ve been warned.

31 juli 2025
Omdöme utan inbjudan
Logotyp för Oneflare

Svar från Oneflare

Hi Elena,

We’re genuinely sorry to hear about your experience and appreciate you taking the time to share such detailed feedback. We understand how frustrating it can be when expectations aren’t met, and it’s certainly not the experience we aim to provide.

To clarify a few points:

Our lead distribution is designed to match customers with up to three businesses, giving each business a fair opportunity to engage. We understand it can be competitive, and we encourage using tools like automated messaging to help improve response times but we also recognize this may not suit every business model.

Regarding charges and cancellations, we’re sorry to hear there was confusion around the cancellation process. Our policy does require notice at least 15 days prior to the next billing date, and we aim to process all requests within that timeframe. If any delays or misunderstandings occurred, we’d like to look into that further.

In terms of the $50 withdrawals, these are typically associated with quote package top-ups or leads requested outside your plan settings however, they should always be clearly shown in your billing history. If they were unexpected or unexplained, we’d absolutely like the opportunity to investigate and clarify.

We’d also like to clarify that we do not message clients on behalf of businesses. A business is only visible to a customer after it has proactively chosen to respond to a lead. We take privacy and representation seriously and want to ensure your account accurately reflects your intentions.

We value honest feedback like yours, as it helps us better understand where we can improve. We appreciate the opportunity to make things right.

Betygsatt 2 av 5 stjärnor

Edit function doesn't work

I posted a review which contain the wrong word which in turn made the review out to be a negative review. I tried to go back in on many occasions on different browsers but couldn't edit my review. Now the supplier has a negative review about his service which is completely wrong.
No one has been able to fix this.

29 juli 2025
Logotyp för Oneflare

Svar från Oneflare

Thanks for reaching out, Aaron. We appreciate your intention to correct the review.
After checking, we didn’t see any previous request from you about editing it. Please contact our support team at support@oneflare.com.au so we can assist you with updating the review.

Betygsatt 3 av 5 stjärnor

1st person to contact me was a…painter

1st person to contact me was a painter...not a plasterer. He just wanted to fill the cornice gaps as he obviously had not idea how to replace cornice. 2nd was a plasterer, turned up to have a look with me being specific about exactly what I needed doing in my 1 room. He wandered in with his little workmate (not even bothering to wipe their boots), looked around, spoke to his little workmate in their own language then wandered into other room suggesting I have things that I need fixing. I was uncomfortable at this stage and required he just quote me for what I asked for. No measurements taken and said he would sent me a quote. Never rceived one. 3rd bloke came for a visit (I sent measurements and pics to him) and quoted me the following day. Qualified, very polite and respectful, asked if I needed anything else done so I showed him the kitchen that required simple repair work on the ceiling. Quoted and accepted within a few days. Did the job in 2 days and threw in a few little patch jobs for free.

18 juli 2025
Betygsatt 5 av 5 stjärnor

I think you provide excellent service…

I think you provide excellent service as a link between customers and tradesmen. The response is always prompt and I am always more confident dealing with the responding tradesmen coming through your site., I believe that you vet them. It is therefore likely that they are genuine and qualified. I only wish it was easier to access the means to close or cancel an advertised jobs in a timely fashion because I feel sorry for those tradesmen who end paying you for jobs that are no longer available. I would also like you to extend my thanks to Airzone for their help which they provided free of charge, simply because I had not used the aircon correctly. It was not in disrepair. Mr Adam showed me why I was mistaken. He rectified the control box and declined any remuneration for his time and the cost of responding to the ad.

16 juli 2025
Betygsatt 5 av 5 stjärnor

Quick response plumber.

Within minutes of placing an ad on oneflare, I received an enquiry about my plumbing job. The plumber arrived as he said he would, in an hour. Less than two hours later the job was done. I had to say no to a further plumber who called.

8 juli 2025

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