I’ve had such a great experience with One Sleep Empire! The clothes are super comfortable, great quality and fit really well. The team have also been so lovely and easy to work with throughout the who... Se mer
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Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I ordered the stunning Lissa set in Medium for a boudoir shoot and was a little nervous about the fit and postage arriving in less than 4 days. Although the team were so sweet and helpful. I received... Se mer
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Cheap stock on a site that looks like Australian stock was it’s directly imported from overseas. Don’t expect a refund or a credit. They flat out refuse a refund despite their sizing being completely... Se mer
I absolutely loved the customer service aswell as the lingerie itself. They have such beautiful and unique pieces that I couldn’t find anywhere else & much cheaper than most places too. The quality wa... Se mer
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Företagsinformation
Skrivet av företaget
We craft feminine lingerie accessories that awaken the Siren within — alluring pieces designed to unlock your divine feminine potential. Each set is a whisper of seduction, inviting you to surrender to your deepest desires and slip into a cinematic dreamscape of romantic possibility. Our designs don’t just adorn the body — they beckon, they promise. With every curve embraced and clasp fastened, we harness the power of sensuality, offering women the chance to own their allure and sell the feminine mystique with effortless grace.
Kontaktuppgifter
PO BOX 923, 0804, PARAP, Australien
- info@oneempire.com.au
- oneempire.com.au
4,2
Bra
451 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 46 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Just order the same thing off shein
I ordered a set from one empire from a recommendation from a friend. I received my set and on closer inspection they’ve cut off a shein tag and sewed on their own tag. I went on shein and found the exact set I got from one empire. I assume they just order a bunch off shein and choose the ones with good enough quality to pass as an independent design?
27 november 2024
Omdöme utan inbjudan
Really helpful customer service that…
Really helpful customer service that were quick to action any issues and treated me lovely, I buy from this place all the time for my dance performances
27 november 2024
Omdöme utan inbjudan
I like the designs
I like the designs, they are sexy and alluring. The fit however runs small and the quality is made for smaller chested women. Being a larger chest size, the straps are too thin and there is not enough support for my ladies. I've returned and changed things for pjs and other things - so not fussed, just not for me.
30 oktober 2024
Terrible customer service
I placed an order for a babydoll and pjs in my usual size however when I recieved them, they did not fit. Sizing is so inaccurate, the cups on the babydoll were literally tiny and cover nothing, and the pj shorts were tiny. I processed my exchange online on the 1st of October and shipped it back to them a day later but I am still waiting for my exchange let alone any sort of communication of when it will arrive despite the amount of emails I have sent asking. Honestly at this point I just want my money back, definitely won’t purchase from them again, prefer to continue buying my lingerie through Lounge.
1 oktober 2024
Omdöme utan inbjudan
Svar från One Empire
Hi Alessia,
Thank you for your review and I am really sorry to hear you have had a bad experience with us. To date 21/10/24 we still have not received your return. Please send your tracking number through email and we can follow this up with the courier.
My apologies for the inconvenience ♥
Scammer. Don't waste your money.
Send you cheap quality lingerie nothing like the photo so I contacted them to return it, after they have it back they say it doesn't fit in with their "returns policy" as this one wasn't damaged like the others that arrived and will now refuse to give my money back when they have the product. My emails have been ignored for weeks on end. You would get better quality on Shein. Scam.
13 oktober 2024
Omdöme utan inbjudan
Better than expected
For the price I wasn't expecting great quality or fit, especially because i couldnt choose a cup size and i tend to need larger bottoms and a smaller top, but omg the set was so soft and comfortable for lace and fit my shape really well. It also came with suspenders, stockings and a cute bag to keep it all stored together - which I wasn't expecting. Add in the great communication and fast delivery (and price). I'll definitely be back for more!
26 september 2024
Svar från One Empire
Thank you so much for your lovely review! We're thrilled to hear the set exceeded your expectations in quality and fit. We're glad you enjoyed the extras too! Looking forward to having you shop with us again! ♥ ♥
low customer service quality
beside the average quality, the customer services was a 2. I bought the lingerie set for the rave, but the package was missing a item. They send the missed item for me after the rave day so there's no point of me need that anymore. You should work on this
26 september 2024
Svar från One Empire
Hi Linh,
Thank you for your feedback, and we’re so sorry about the missing item in your order. We understand how disappointing it was not to have the complete set in time for your event.
We’re reviewing our processes to prevent this from happening again.
We appreciate your understanding and hope to serve you better in the future.
Best regards,
Bridgette x
Slow shipment :(
I am so excited to received all the lingerie i bought but even after weeks of purchasing whenever i look up on the tracking, they havent even got updated yet. so im very disappointed.
27 september 2024
Svar från One Empire
Hi there,
Thank you so much for your order and for sharing your excitement! We're sorry to hear that you're feeling disappointed about the tracking updates, Australia Post has unfortunately had issues with international tracking numbers. We completely understand how frustrating it can be waiting for something you're really looking forward to.
Since your order is being shipped internationally, it can take up to 15 business days to arrive. Based on this, your package is expected to arrive around the 21st of October. Sometimes, tracking information doesn’t get updated in real-time, especially when it’s in transit between countries, but rest assured, your order is on its way.
If you have any other questions or concerns, please feel free to reach out to us. We appreciate your patience and understanding ♥
Amazing customer service
Amazing customer service. I ordered the incorrect size and was worried about doing an exchange in time for a photoshoot as I’d left it quite last minute. The team at One Empire were swift to respond and act and pleasently worked with me for a resolution.
3 oktober 2024
Omdöme utan inbjudan
The most comfortable and flattering…
The most comfortable and flattering lingerie!!
Highly highly recommend!!
21 september 2024
Omdöme utan inbjudan
These guys are good I accidentally…
These guys are good I accidentally ordered wrong sizing and emailed them back on a contact they gave me and before my order was shipped they had fixed my order and replied back really fast very pleased 🥰
23 september 2024
Omdöme utan inbjudan
I received replies to my queries…
I received replies to my queries quickly and received my order fast. Very good company to deal with and nice customer service. Recommend. More than happy with my order.
27 augusti 2024
Love love love the set I purchased 😍…
Love love love the set I purchased 😍 Such lovely designs, super cute and sexy! Will be purchasing again
8 september 2024
Omdöme utan inbjudan
In all honesty the quality is pretty…
In all honesty the quality is pretty good for the price!! I got three complete sets and two nighties for the same price I’d probably pay for 1 set at most lingerie stores. The shipping was great I will definitely be buying more in the future
28 augusti 2024
Great quality for an even greater price!
Everything fit beautifully and the quality is so much better then I expected especially for the price!
28 augusti 2024
They have sent me the wrong items and i…
They have sent me the wrong items and i have contacted them and had no reply.
26 augusti 2024
Svar från One Empire
Hi Amelia,
Thank you for flagging this with us. We strive to ensure all orders are correct, and we're sorry we missed the mark this time.
Please rest assured that this is not the level of service we aim to provide. We understand how frustrating it can be to receive the wrong items and not get a prompt response.
To resolve this as quickly as possible, our team will reach out this morning. We'll prioritize your request and ensure that the correct items are sent to you immediately. ♥
Again, we apologize for the inconvenience and appreciate your understanding. We value your business and hope to make this right xx
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