Carl the Electrician found the issues immediately with my livingroom light switches. He did a fantastic job and is very knowledgeable. I would to get Carl for my electrical needs because he knows how... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Dylan showed up on time, keeping us posted of his ETA. Diagnosed the problem with our furnace diligently and left us with a solution. Great experience!
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Repair is now complete. Very professional and pleasnt repair person came, didn't have part needed and company had to order. Company called back and reported part was discontinnued and I needed new o... Se mer
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The technician that they sent out was very thorough and professional. He corrected the problem, and found a couple more potential problems that would have happened in the near future had he not disco... Se mer
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Företagsinformation
Skrivet av företaget
Oncourse Home Solutions offers affordable home protection programs that help protect against unexpected repair costs for service line emergencies. We currently manage over 2 million service contracts including water line, sewer line, in-home plumbing, and interior electric line across the country for homeowners, utilities and municipal customers. Oncourse strives to provide hassle-free repairs, exceptional customer service, professional local contractors, and peace of mind.
Kontaktuppgifter
USA
- oncourse.com
4,4
Utmärkt
463 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Andra tittade också på
This company has been reliably…
This company has been reliably efficient in expediting all claims relative to any repairs/service that I have requested.
9 april 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Fantastic customer service
30 april 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
We had both of our AC systems given…
We had both of our AC systems given their annual service checks on 30 April 2026. My wife found water coming out from under the furnace that covers our main something afternoon of May 8th. I called the Oncourse service number Friday afternoon. I was told that my problem was passed to your service department and that I would get a call between 4 hours and 24 hours. I told them that I had to be out of my home Friday early evening but would be reachable by my phone the entire time. We never got the call and Water is still running across my basement floor.
I feel this is really poor customer service for a long time customer.
8 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Excellent
Patrick was very knowledgeable, articulate, and informative
12 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
My experience was great
My experience was great. Oncourse Home Solutions made it so easy to get service.
2 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you for the review! We love seeing those 5-star ratings, but even more, we love earning them.. Protecting what matters most to our homeowners is always the priority, whether that’s being here with live phone support whenever you need us or guiding your repair from start to finish. Thanks again for choosing us.
Had a great experience with Big Foot
Had a great experience with Big Foot. I called in to make a claim and within I got a call saying he would be out in half a hour. He arrived when he said he would and introduced himself. He had the problem solved within a 1/2 hour... First class operation AAAAA+++++++
19 april 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you for being with us over the years – we truly appreciate it. Knowing our service continues to earn your trust is the best compliment we could receive. With over 1.9 million homeowners protected and over three decades of experience, we’re committed to being there whenever you need us. We look forward to continuing to support your home.
Waited until late afternoon to see the…
Waited until late afternoon to see the contractor he looked at my issue said nothing was wrong blew out a small pipe ( which bubbled up water in a " catch ball" ) and said we were all set. My furnace still dripping so absolutely nothing was fixed. I now have to call back and get another appointment. Not satisfied at all.
11 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Professional Service
I have never had a problem working with them. Always precise, honest and professional! Keep up the great work. Your employee James deserves a raise!! $$
Very hard working guy and always on time, professional and honest....
11 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Joe was exceptionally efficient and…
Joe was exceptionally efficient and experienced!
7 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Very nice serviceman& got our problem…
Very nice serviceman& got our problem taken care of
4 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
I like that the techs are very friendly and knowledgable
I like that the techs are very friendly and through with the repair. What I do not like is the problem with company when trying to be reimbursed after the purchase of a fixture. I was told by the tech that they did not have the faucet needed for my bathroom and where I could purchase it. Oncourse is telling me this is not the procedure. I have had this service for many years and twice I was reimbursed for the faucet. Once in my kitchen and the other for my master bath. What has changed? I still have the same service.
29 april 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. A member of our Help Desk team will be reaching out to you directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Oncourse techs are greatRoss was very knowledgeable and was…
Ross was very knowledgeable and was able to track down the problem and fix it.
6 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Excellent service and experience…
Excellent service and experience technician
6 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Technician was very smart and very well…
Technician was very smart and very well trained . Great job.
1 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Represntative knew problem and made…
Represntative knew problem and made repairs and checked everything on dryer to make sure it was working properly.
5 maj 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you so much for the 5-star rating! We’re thrilled to know you had a great experience. We have saved our customers over $100M in repair costs each year through successful experiences like yours. We look forward to continuing to protect your home with flexible and affordable coverage.
Been a customer for over 10 years
Been a customer for over 10 years, had a few issues but were taken care of.
I have maintenance for my furnace where once a year a technician would come to check it for issues, the last 2 years they could not find anyone in my area to do this, I was told to find someone myself. I have continued to pay the monthly payment on this even though no service for the 2 years were provided, I asked for a credit for these payments and all I am told are lies after lies and trying to sell me other protection plans.
1 december 2025
Omdöme utan inbjudan
Svar från Oncourse
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience, and we want to make this right. We would like to work with you to bring this matter to resolution. We are unable to locate your account or claim and need some additional information from you so that we can assist in getting this resolved. Will you please email us at customerserviceinquiries@oncoursehome.com and a member of our Help Desk team will reach out directly to learn more and work toward a resolution. Your feedback is important to us, and we’re committed to using it to improve.
Competency and Confidence…
The technician called before coming and seemed to be confident and capable of doing the work. He finished it and explained to me what he did, asked if I had any questions etc. I am satisfied with his performance.
29 april 2026
Omdöme utan inbjudan
Svar från Oncourse
Thanks for the shoutout! We’re so glad our technician made a great impression. Our techs bring decades of local experience to every system in your home with pride in every repair. We’ll make sure to pass your feedback along.
Svar från Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Gabino was GREAT
Gabino was GREAT! He was on time, professional and gave us the service we were expecting! Thank You!
20 april 2026
Omdöme utan inbjudan
Svar från Oncourse
Thanks for leaving the review! We’re thrilled to here that our technician delivered a 5-star experience. Our local technicians are a huge part of why over 1.9 million customer trust us, and we’ll make sure your feedback gets back to them. We appreciate you choosing us to protect your home.
Ray from Ambient Heating & A/C quickly repaired our heating system.
Oncourse was wise enough to choose Ray from Ambient Heating & Air Conditioning in Granby to repair the gas conversion burner for our boiler. He came on time, brought in the appropriate replacement parts and tools and figured out the problem right away. He replaced the dead thermocouple and our boiler works again. A bonus is that he was friendly, answered all my questions and explained what he was doing.
20 april 2026
Omdöme utan inbjudan
Svar från Oncourse
Thank you so much for your kind words! We’re thrilled to know our team delivered the service you expected and deserved. Our 24/7 live agent support and trusted local technicians play a big role in making moments like yours possible, and feedback like this motivates us to keep raising the bar.
Detta är Trustpilot
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Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.