Olgora Omdömen 

The sweaters quality was good. This rating is for the customer service. The items were too small and I contacted Olgora for a return label 2 weeks ago. I still don't have the label. Instead they keep offering me discounts to keep the items. I hope that this doesn't go on for another 30 days and then they'll tell me that it's too late to return.

Love the look and the mayeri is very soft

Good communication, confirmation, tracking accurate.Colors accurate.A little more fitted than expected.Consider one size up.

Worst experience EVER. Ordered in December and still haven't received my order. "customer service" is a joke NOT helpful at all. They can't even offer any helpful information. All my replys seem to be computer generated.dont waste your time or money.

It's a scam. They will ship the product whereby you have to pay the postage to get the product. The package from the post office stated "Invalid return address" and "counterfeit postage label". I paid postage twice, when I paid for the product online and when product was delivered. I have a picture showing the $19.36 that I had to pay. The sizing is way off. I posted a review it didn't post on their site. They are out of China and the return label doesn't show Olgora's name. Return label name says"Raymond". I emailed and to date no reply from their customer service.

My order has not arrived and no response.

Update: PayPal has issues my refund after escalating the complaint.
Horrible delivery time, terrible customer service!!! I would actually not give them any stars. I was given a tracking number that did not ship until I filed a complaint with PayPal. I requested, a minimum of 3 times, that they just refund my money. After the complaint was filed, I immediately had movement on the shipment. I received the products, very poor material quality. Disproportionate sizing. I have e-mailed them now twice for a return with absolutely no response and PayPal is being of no help to resolve this issue
DO NOT WASTE YOUR TIME OR MONEY!!!!!

Ordered a sweater (and accidently qty 2) and top in two sizes. The sweater is disappointing in quality, not as nice as the picture. (Like the cheapest arcrylic).
Asked to return/exchange the 1 sweater and top that didn't fit as I wd rather exchange for something else. They did respond offering abt a 3rd of the value just to be done. Not satisfactory at all! So I wd beware of ordering from them. They don't back up the exchange policy on their website. I am stuck with items I won't even were. I have not received any credit ....even a portion. Disappointing but I have learned my lesson. I will pursue additional action to get what was promised.

I'm saying five stars for the product. The initial experience was a 1 star. The quality is outstanding. I ordered more as soon as I tried on my third sweater from my first order. However, I missed the note when I initially purchased that said it would ship in 25 days. I placed my order on Dec 21, received my shipping notification with tracking on Dec 25th, which was odd since they are in the US. Then it stayed in limbo for 25 days with the dreaded "not yet scanned at origin". I contacted customer 3 times each time a little more on the verge of cancelling, because I was convinced I was just scammed. The first replies were not helpful or informative, just wait they said. The third reply took 4 days can came with a new tracking number which had movement. I don't think I would have been as frustrated had the tracking number been sent later in the process and had customer service said up front in my first message it takes 25 days. I'm a patient person with knowledge of why I need to be patient. I'm not when I don't have a valid explanation. Going forward my expectations for shipping have been adjusted so I'm a happy customer and have already recommended Olgora to others. I have received many compliments on my sweaters.

Je suis très satisfaite de mes deux chandails. Un était trop petit, j'ai écrit au service à la clientèle et rapidement ont m'a offert une nouvelle grandeur. Très satisfaite du service reçu. Merci

I received 3 beautiful blouses, material is very soft and colours are true to the picture. I gave one to my mom as she really liked it and suits her very nice. Since I am tall I wish that the blouses were a little longer, I might try the bigger size next time. Overall I am pleased with the quality and service and would definitely order more in the future.Thank you

Love all the sweaters I ordered. One fits but I wanted it to be a bit more sloppy so ordered another one an a larger size and will give my current one to my daughter.
Also ordered one of the ones I received in a different color.

Super cute styles. However both sweaters I ordered started pilling immediately. I'm literally sitting at my desk doing nothing but typing and reading and I noticed several new loop/loose threads on the first day as if a cat tried to play w/me for hours.

Although I am happy with the quality of the sweaters I ordered, I would like to return some of the items and I need direction on how to proceed.
The sweater I am keeping is soft, warm and very flattering. I will be ordering a few more items once I return the sweaters that are not a good match for me.

The quality seems good, and it was delivered quickly.

Shipping was slow, which is not a huge deal, but the sweaters are a little cheap and scratchy, and one was apparently made to look like an oversized sweater (it's not) by putting a huge size on a tiny model. No returns, and they scrub all but the most glowing reviews from their site. Buyer beware.

I am most pleased with the style, quality, fit and value of the two tops I ordered. My only hesitation in ordering again is that shipping is extremely slow. It took a month to arrive.

I absolutely 💯 love this top. I'm going to order another one but in a different color and a larger size.

The white sweater I love but the other one I was disappointed cause I don t like the texture I am sport but I am honest