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Företagsinformation

  1. Klänningsbutik

Skrivet av företaget

Oknass is an online custom dress shop that supports worldwide shipping as well as a variety of free custom sizes and colours, style alterations and more. We insist on customer first, using high quality fabrics, exquisite handcraft embroidery techniques and so on. We hope to provide you with satisfactory dresses for all occasions in your life!


Kontaktuppgifter

4,1

Bra

TrustScore 4 av 5

20 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 100 % av sina negativa omdömen

Svarar vanligtvis inom 24 timmar

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

A loja tem vestidos lindissimos e o que…

A loja tem vestidos lindissimos e o que mais me encantou foi a facilidade que é para acessar o site e realizar a compra. Recomendo muito a loja pois além de tudo isso eles ainda trabalham com tamanhos personalizados o que me ajudou muito na escolha do tamanho ideal para o meu vestido.

26 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Perfect - just for you

I am really very satisfied with this dress! ❤After receiving the dress, I found that the workmanship was completely beyond my expectations, and I couldn't wait to wear it. Recommended to everyone who wants to buy a custom dress!

4 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Oknass was a real find for me

Oknass was a real find for me. The store had beautiful and stylish homecoming dresses. I'm very stylish, so I like to buy unique dresses that my friends don't even have anything similar to. This store delivered on that promise in terms of quality and style.

12 januari 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

This shopping experience was really…

This shopping experience was really…

This shopping experience was really great! I customized an evening dress at Oknass. The size was perfect, the fabric was soft, and it was very comfortable to wear. It really felt high-end. I am super satisfied with this purchase!

26 november 2025
Betygsatt 5 av 5 stjärnor

Comfortable

Comfortable, stylish, and surprisingly practical. I packed this for a short trip and it came out of my bag with no wrinkles. I wore it to dinner that same night and didn’t feel overdressed or underdressed. It walks that perfect line between casual and dressed-up.

16 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Wore this for a wedding guest look and…

Wore this for a wedding guest look and I felt great the whole day. I danced, walked around, sat down, and never once had to adjust anything. It looked great in pictures and was even better in person. I got asked where I bought it more than once—definitely a sign it was a good choice!

16 juli 2025
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Horrible customer service

Horrible customer service. Ordered an almost $300 dress, was delivered to an entirely different province. They won’t do anything to refund me but want me to track down the order instead. The occasion has now passed so I can’t even use the dress I intended to use it for. Highly recommend NOT ordering from this company.

22 juni 2025
Omdöme utan inbjudan
Logotyp för Oknass

Svar från Oknass

Thank you for sharing your feedback, and we sincerely apologize for the inconvenience you’ve experienced with your order. We have thoroughly reviewed your case, and after confirming the shipping details, we can confirm that your order was shipped to the correct address you provided.

It appears that the issue arose during delivery, possibly due to an error on the local courier's part. We have provided you with the courier’s contact details so you can directly reach out to them for assistance. Unfortunately, we are unable to resolve this issue on our end. However, if the package is indeed lost due to the courier's fault, we recommend that you file a claim with them.

Additionally, we would like to remind you that we offer a return and exchange policy, which is clearly outlined on our website. As we’ve mentioned previously, to proceed with a return or exchange, we will need you to have received the item first. Once the package arrives, you can initiate the return process according to our instructions.

We understand the timing of your event has passed, and we truly regret that this situation has caused you frustration. We appreciate your understanding and are here to help if you have any further questions or need additional assistance.

Betygsatt 1 av 5 stjärnor

I am so disappointed by my dress

I am so disappointed by my dress! On the web site, it was so perfect, but the dress I got was nothing like it. It looks like a cheap and awful version of it. I paid over 400$ for a dress and now it is going straight to the trash. The company is trying to convince me not to return it because it is « not cost-efficient for me » and the are offering me a 35$ refund on my next purchase…
I just want to cry now… what a scam!

7 maj 2025
Omdöme utan inbjudan
Logotyp för Oknass

Svar från Oknass

I'm really, really sorry that the dress didn't satisfy you, our return policy on our website will refund you upon receipt of the returned dress, you can return it and we will refund you.

Betygsatt 1 av 5 stjärnor

Este website no sirve

Este website no sirve , nunca recibí el vestido y no me devolvieron mi dinero , no compren en el

4 mars 2025
Omdöme utan inbjudan
Logotyp för Oknass

Svar från Oknass

Hola, lo siento mucho, si no has recibido el envío, puedes ponerte en contacto con la empresa de mensajería para poner una reclamación, también puedes ponerte en contacto con nosotros y te lo tramitamos.

Betygsatt 4 av 5 stjärnor

The dress I bought here is amazing

The dress I bought here is amazing! I was worried about the size at first, but I didn't expect the custom size to fit perfectly, the stitching is also very delicate, and it looks very elegant when I wear it! I will buy it again next time!

20 februari 2025
Betygsatt 1 av 5 stjärnor

Do Not buy from this company

Do Not buy from this company. The materials used are super cheap. And the product looks nothing like the pictures shown. They will not allow you to retun the product and will offer you a $50 credit instead. Do Not recommend!

25 januari 2025
Omdöme utan inbjudan
Logotyp för Oknass

Svar från Oknass

Dear, our website supports returns. We will refund you 90% after we receive your returned dress.

Betygsatt 5 av 5 stjärnor

The customer service team was…

The customer service team was incredibly helpful, guiding me through the measurement process and answering all my questions promptly. My dress arrived on time and looked stunning. It fit me perfectly, and I felt amazing wearing it.

18 juni 2024
Betygsatt 5 av 5 stjärnor

Perfect!

I recently ordered a custom dress from Oknass, and it was an amazing experience. I wore it to a wedding and received countless compliments. Highly recommend!

24 juli 2024

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

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