Ogilvie Fleet Omdömen 22

We transitioned to Ogilvie after working with a mixture of leasing companies for many years. Their proposal covered all the key benefits we were looking for, with a strong focus on client support and a highly functional online portal that enables us to easily manage our fleet programme and reporting.
Communication and response times are excellent, and we have a dedicated Account Manager who proactively monitors and reviews our account. They provide regular review meetings and promptly highlight any areas requiring attention.
The online ordering system is user‑friendly and supported by excellent guidance from the Ogilvie team throughout the entire process. They are always willing to share their expertise and knowledge—whether via telephone or Teams—which has been especially valuable while the vehicle market has remained unpredictable.
Our drivers are encouraged to use the ‘Happy Drivers’ app, which provides support for new orders, servicing, breakdowns, and more. I have personally used Driver Assistance during a breakdown away from the office, and the Ogilvie support team were both reassuring and efficient in resolving the situation.
The app continues to develop, now offering features such as mileage capture and vehicle appraisals. These tools support our internal reporting and help reduce costs by identifying necessary repairs before a contract ends.
We also use Ogilvie for our Daily Rental needs, giving us access to a wider hire network and additional cost savings.
Across account management, client support, and technology, Ogilvie consistently take the time to understand our needs and ensure our vehicle leasing requirements are met in an ever‑changing market. Based on my experience, I would have no hesitation in recommending them for your corporate vehicle leasing requirements.

Alvin Dyche made my experience choosing my first company car so much easier and helped with any need I had. Couldn’t recommend enough.

I can honestly say the experience with Ogilvie Fleet has been exceptional from start to finish. Every interaction has been handled with professionalism, courtesy, and genuine attentiveness. It’s clear that customer service isn’t just a department there – it’s embedded across all their internal teams. Communication is always prompt and clear, queries are dealt with efficiently, and nothing ever feels like too much trouble. The coordination between teams is seamless, which gives real confidence that you’re in capable hands. What stands out most is their commitment to putting the customer at the heart of everything they do. You feel listened to, valued, and supported throughout the entire process. A fabulous service delivered by truly dedicated people. Highly recommended!

I have used the Ogilvie salary sacrifice scheme through my work and the car arrived last week. This is the first electric car we have had so I was a bit apprehensive but the support from the Ogilvie team has been superb.
They helped guide me through the process and understand how an EV works and im so happy we used the scheme. Having just one monthly payment has made life simple and it’s actually worked out a lot cheaper than buying or leasing separately.

The company I work for have used Ogilvie for years and this is the 2nd time I have ordered a car through them. Alvin Dyche, Driver Liaison Executive made me aware of the changes to BIK for PHEV before completing the order (which I am very grateful for), made the process very simple, and helped with my queries in a professional and friendly manner. The order has been passed onto the next stage so hoping the great customer service continues. Well done Alvin and thanks for all your help!!

Our company is using Ogilvie, the customer service is superb. Jack emailed and when I spoke to him he took his time and was very responsive to my requirements, and also very knowledgeable. We were able to get this sorted in two days, even with some adjustments. I would certainly recommend the company, and highly praise Jack for his customer service skills.

My company have used Ogilvie Fleet for a number of years alongside other providers however Ogilvie have always stood out from the rest. When vehicles go wrong (which is sadly unavoidable) the maintenance staff are always on hand to help. Phone answered quickly and even had a manager picking up and dealing with an issue well out of normal working hours.

Stuck with a car that has issues and now won't charge - being advised to termination contract early which will cost me a lot of money. Terrible support.

easy selection process, Ogilvie team were on hand to advise at all times, they helped secure the best car in my banding.

Only seem to be good for getting hold of a vehicle, not for servicing a long standing fleet vehicle.

We've had a company vehicle off the road now for 2 months due to the bad service and very poor communication. Even at one stage recommended to "phone our supplier yourself" when trying to organise a tail lift repair, in which already had tried that with no answer to the phone.



This isn't a one off either. Very regular with booking repairs, we are given timeframes of weeks to wait, in which still having to pay for the duration.



Hiring through Ogilvie has cost us so much time and money with the lack of service provided on long term leasing. Would be giving a 1 star, but occasionally can get hold of a 3.5t vehicle with tail-lift... the only slight positive experience we have currently.

This was the first time I’ve ordered a company car and I was nervous about picking an electric car for the first time - the whole team in Sheffield really helped me out in picking and ordering a car and kept me up to date until I got the car. I wish it was always this easy!

A1 for customer service. From start to finish the process of leasing a vehicle is seamless. The information and support available on the website and through the Happy Drivers app is extensive and second to none in my experience.

I have recently come into the "Fleet Management" world, which has been a bit of a minefield. Ogilvie are one Fleet provider that our company uses but has been, by far, the most helpful and accommodating.
Our accounts manager and the whole entire team, have made the transition into this world seamless and easy for me.
We use other Fleet Companies but i have not had the same experiences.
Ogilvie has come across as a trustworthy and caring company whom i trust with our fleet and will continue to use for many years to come.

Although there was a slight issue when ordering a car, once resolved, everything was smooth and the staff were very prompt at answering any questions I had. Emails answered within an hour or so & phone calls answered instantly. With the online platform being simple to use and self explanatory, Ogilvie is a company I'd recommend!

We made the switch to Ogilvie in 2024 for our company car fleet provision. The service and support received have been excellent. The team are knowledgeable and very approachable and have made the whole process pain free. Drivers are kept informed about their orders and expected delivery dates. Costs are competitive within the sector. The website is a little slow but is easy to navigate. I would recommend Ogilvie to anyone looking for a car fleet provider.

Ogilivie communicate well, have good resources to deal with operational topics and issues and deliver what they promise. We have used them for several years. Website is frustratingly slow though.

This is my second vehicle I have leased through Ogilvie and I can’t recommend enough.
I love my electric mini, it’s also great value and the customer service I have reviewed has been great.
The Happy Drivers app is great as you could track your order too.

Fantastic way to drive an electric car with an all inclusive package.
I used their salary sacrifice scheme via my work to get a second car for my wife. The monthly price including everything is less than I could get directly from VW for just the vehicle!
Service was great, they kept me in the loop about delivery dates and I have used their app to book its first service.

I gave contracted one vehicle via salary sacrifice via Ogilvie fleet, which at first seemed a good idea. It has turned out to be a nightmare, where the manufacturer refuses to repair the vehicle under warranty, this is MG, and Ogilvie Fleet are refusing the repair the vehicle, despite my contract including maintenance and insurance. I have even requested a contract reduction, to return the vehicle earlier, however they have offered me 1 year reduction by doubling the monthly premium!!!
I am now left with a faulty vehicle, which I need to run to the end of the contract to avoid massive penalties!

Do yourselves a favour and stay away from the worst lease company I have ever worked with.

I leased a vehicle which, after just 16 months, developed a defect with the battery and was subsequently declared a total loss on the 17th of March 2025.

Despite this, I was still charged £569.55 on the 28th of February and again on the 28th of March, even though I no longer had access to the vehicle from mid-March. To make matters worse, I have just been informed that I will be charged once again on the 28th of May to cover the period until the insurer paid out for the car!

This is, without doubt, the worst service I have ever experienced from any company. The lack of accountability, transparency, and basic customer care is appalling. I will be escalating this matter as far as necessary until it is resolved.

Avoid this company at all costs!