Very helpfull and professional staff. They have tried to solve a mistake of mine (I did not include the client reference number inmy transfer) and have been told (I have already send the necessary inf... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
OFX consistently provides the best transfer rates for every currency, more important I trust them to safely manage my money, protecting me from fraud and identity theft. I vetted all competitors and f... Se mer
Företaget har svarat
I regularly use OFX to transfer small amounts of money to fund my retirement in Europe. I can't fault them. They are reliable and the technology is easy to master.
The new OFX portal has poor UX and opens scope for transfer errors. It also has no batch payment facility anymore. OFX has taken step backward by delivering a substandard system which impacts the ove... Se mer
Företaget har svarat
Företagsinformation
Om OFX
Skrivet av företaget
Simplify your FX needs with OFX.
Get Started
Currency exchange can be complicated. OFX keeps it simple with 24/7 foreign exchange expert (we call them OFXperts) assistance and an easy-to-use online platform. Our approach combines the human touch with convenient technology, whenever you need it, wherever you are.
We grew from an idea that there had to be a better, fairer way to move money around the world. That was over 25 years ago, and since then over 1 million customers have trusted us to help move $293bn+ around the world.
Why choose OFX?
Save Time - Fast and secure transfers in 50+ currencies to 170+ countries helps you transfer quicker.
Save Money
Bank-beating rates, paired with better market strategies, better timing, and better vendor management helps maximize profits and reduce costs.
Transfer Securely
Regulated by over 50 regulators globally, means OFX always operates to international security standards and monitors transactions for suspicious activity with sophisticated technology
Fee Transparency
OFX provides money visibility throughout the transfer process which means no hidden costs and no surprises.
24/7 Support
Real human 24/7 support from OFXperts means that no matter where you are, we are only a phone call away.
Start saving time and money - open an OFX account today!
Skrivet av företaget
- .
Kontaktuppgifter
Level 19, 60 Margaret St, 2000, Sydney, Australien
- 1300 300 424
- customer.service@ofx.com
- ofx.com
4,2
Bra
11 tn omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I Can't Fault OFX
I regularly use OFX to transfer small amounts of money to fund my retirement in Europe. I can't fault them. They are reliable and the technology is easy to master.
5 augusti 2026
Omdöme utan inbjudan
Very helpfull and professional staff
Very helpfull and professional staff. They have tried to solve a mistake of mine (I did not include the client reference number inmy transfer) and have been told (I have already send the necessary info as requested) that it has been sorted out and send to the transfers dept and I will be informed once the money was in the account and ready to be transfered to Gary's account in uk. However up to date this has not been executed and have not received a corresponding email from your side.
4 augusti 2026
Omdöme utan inbjudan
Svar kan ha AI-innehållLäs mer
Innehåll från riktiga människor är i fokus på Trustpilot. Det här företaget kan dock även använda vårt AI-verktyg för att skriva sina svar.
Svar från OFX
Thank you Mary for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support.
-OFXpert, Sophie
easy to use site and great rates
easy to use site, great comms letting you know where things are at, and best rates around. What's not to like!
1 juli 2026
Omdöme utan inbjudan
Svar från OFX
Thank you Michael. We’re delighted to hear that you had such a great transfer experience with us. We appreciate you taking the time to leave us a review and share your thoughts.
-OFXpert, Sarah
Been using OFX past 10years never…
Been using OFX past 10years never disappointed and great service.
31 juli 2026
Svar från OFX
Thank you. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers.
-OFXpert, Sophie
Svar från OFX
Hi Evelyne. Thank you for your kind review. We’re here 24/7 to help with your future transfer needs.
-OFXpert, Sarah
Excellent customer support.
Have been using OFZ since it was OzFX - 20 years ? - and have always received excellent personal service and advice when needed.
30 juli 2026
Svar från OFX
Hi RJ, thank you for your kind review and being a valued OFX customer. We’re glad to hear you’ve enjoyed using our service and look forward to helping you move money globally in the future.
-OFXpert Sohpie
Personal attention
29 juli 2026
Svar från OFX
Thank you Chu for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support.
-OFXpert, Sarah
Outstanding customer service
Outstanding customer service, caring, kind, helpful and patient staff; excellent rates. Have been using OFX's services for almost 15 years and can't fault them.
29 juli 2026
Svar från OFX
Hi Yvonne, thank you for your kind review and being a valued OFX customer. We’re glad to hear you’ve enjoyed using our service and look forward to helping you move money globally in the future.
-OFXpert, Sophie
Absolutely awful customer service and no concern for protecting client information
Absolutely awful customer service. Their compliance department is absurdly anal about protecting their own butts that they will force even longstanding clients to go through absurd hoops just to add another bank account.
On the flip side, they require you to send sensitive documents unencrypted via unsecured email. They won't even accept an encrypted zip file.
29 juli 2026
Omdöme utan inbjudan
Svar från OFX
Thank you for taking the time to leave a review. We’re very sorry to hear that your experience with OFX has not been a positive one. Could you please send us an email to reviews@ofx.com, so we can have a supervisor can look into this matter for you.
-OFXpert, Sophie
Enough is enough. KNOW YOUR CLIENTS!
Having worked next to the founders, I have used OFX many times to transfer money for mortgage repayments, loans to family and investments. However WHY they persist nowadays to ask irrelevant stupid questions using unfriendly Australian based staff in particular is beyond me. I would not recommend this service anymore. I recently recommended a friend and he too was totally frustrated.
7 juli 2026
Omdöme utan inbjudan
Svar från OFX
Thank you Dilip. Due to the regulatory environment in which OFX operates, as part of our ongoing due diligence we require client profiles to always include the most up-to-date information. This includes current contact details and reasons for payment. Following this, we also need to confirm that the information we hold is current. We're very sorry to hear that you did not receive a great client experience during your interactions with a representative. A supervisor will be reaching out to you shortly to discuss the service you received.
-OFXpert, Sarah
Easy process
Easy process. I use regularly to transfer funds from New Zealand. Quick and easy and reasonable rates.
23 juli 2026
Omdöme utan inbjudan
Svar från OFX
Thank you for your kind review, Helen. We are pleased to hear that you are happy with our delivery speed and service. We’re here 24/7 to help with your future transfer needs.
- OFXpert, Sarah
Using OFX for years
Using OFX for a couple of years, the service is top notch. Fast, and competitive exchange rates are the characteristics of transactions.
Big thanks!
27 juli 2026
Omdöme utan inbjudan
Svar från OFX
Thank you Joseph. We appreciate you taking the time to highlight your client experience with us. We look forward to being your continued trusted service provider for future transfers.
-OFXpert, Sohpie
Svar från OFX
Hi Peter. Thank you for your kind review. We’re here 24/7 to help with your future transfer needs.
-OFXpert, Sarah
New OFX Portal has Poor UX
The new OFX portal has poor UX and opens scope for transfer errors. It also has no batch payment facility anymore. OFX has taken step backward by delivering a substandard system which impacts the overall experience of using OFX and increases its risk profile.
27 juli 2026
Omdöme utan inbjudan
Svar från OFX
Thank you for providing this feedback. We are sorry to hear about your experience. We would like to look at this in more detail for you. Could you please send us your OFX username to reviews@ofx.com, referencing this review, and a manager will reach out to you to discuss this further.
-OFXpert, Sophie
Totally untrustworthy… I ended up…
Totally untrustworthy… I ended up having to use another fx company for a transfer they wouldn’t do. The goods arrived safely. But because they blocked the transfer, my account with OFX was also blocked without explanation. Stay away from these guys.
1 juli 2026
Omdöme utan inbjudan
Svar från OFX
Hi Mark. Thank you for taking the time to leave a review. At OFX we value your business and are sorry to hear your experience did not live up to expectations. Could you please send us an email to reviews@ofx.com, and a supervisor will look into this for you.
-OFXpert, Sarah
I rang OFX as I needed help after I had…
I rang OFX as I needed help after I had made a money transfer and I needed clarity after I thought I had made a mistake.
Ceren talked me through the steps that needed to be taken to rectify my error.
Ceren was a wonderful, calm and efficient advisor. Thank you Ceren for all your help..10 out of 10.
23 juli 2026
Omdöme utan inbjudan
Svar från OFX
Thank you Louise for sharing the great experience you had recently with Ceren. Our OFXperts are here 24/7 to make the most of your money. We’ll be sure to pass on your kind words to the team.
-OFXpert, Sarah
Svar från OFX
Thank you Sherif for taking the time to leave us a review. We appreciate you sharing your thoughts and thank you for your continued support.
-OFXpert, Sophie
Excellent service
Excellent service. Was promised money would be delivered in 3-5 days, it was done in one! Very happy with OFX.
17 juli 2026
Svar från OFX
Thank you for your kind review, Alan. We are pleased to hear that you are happy with our delivery speed and service. We’re here 24/7 to help with your future transfer needs.
- OFXpert, Sarah
OFX consistently provides the best…
OFX consistently provides the best transfer rates for every currency, more important I trust them to safely manage my money, protecting me from fraud and identity theft. I vetted all competitors and found them the best for rates and customer service. I value their services and having used OFX for years can highly recommend.
6 juli 2026
Omdöme utan inbjudan
Svar från OFX
Thank you Julie for your support and recommendation of our service. We strive to give the best client experience and appreciate you taking the time to share your kind words.
-OFXpert, Sophie
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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