Tiago from DBH went above and beyond to find me the exact car I needed—I couldn’t be happier! He proved to be a true professional: he was transparent, helpful, made the entire process as simple as pos... Se mer

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I was recommended by a friend and first time I bought a car without meeting agent or seeing the car first. Best decision, Danny customer service was great from start to finish, car is amazing and will... Se mer
Had finance arranged with another lender due to less than perfect credit Octane found me a better deal and saved me money on the same car, Excellent communication and everything was quick snd easy
Great staff. Good communication. Not pushy at all. Did a lot of the groundwork for me and managed to get finance despite difficulty i had in some areas. Very satisfied.
Företagsinformation
Skrivet av företaget
Octane Ltd is a finance company who specialise in achieving the best possible finance outcome for its customers. We are able to offer car loans, re-financing and equity release on any car in the UK. Our customers can benefit from the relationships we have established with some of the largest and indeed, smallest specialised lenders in the UK. This enables us to seek out innovative ways to offer our dealer partners and direct consumers one of the most comprehensive facility portfolios currently available. We have a team of dedicated Business Managers who will guide you through every step of the car buying journey, and we work hard to ensure a positive outcome for all of our clients. Our personal approach and long standing relationships with our customers and dealer partners has made us a great company to deal with. We have perfected a service based business on a solid foundation of trust & transparency. We promise to provide clear, unbiased vehicle solutions.
Kontaktuppgifter
Unit 24 Imperial Park, Rawreth Lane, SS69RS, Rayleigh, Storbritannien
- 01268211611
- hello@octanefinance.co.uk
- octanefinance.co.uk
We are THE Vehicle Finance Experts
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
very well organised and smooth
A challenge to complete but achieved in the end
Not being that used to online technology i found the process to be a little difficult, however, i managed to complete all that was required. When talking on telephone the lady was polite and helpful.
Easy to deal with highly recommend
Easy to deal with highly recommend
Very good with communication and all…
Very good with communication and all questions I had they were very helpful!
Thank you
Seamless
Seamless, quick and easy experience getting a finance for a car. Getting in touch with the company was also very quick and all my questions were answered to my satisfaction.
Ricky
⭐⭐⭐⭐⭐
Excellent customer service from Ricky! He was extremely helpful, professional and friendly throughout. He made the whole process easy and stress-free, and was always happy to answer any questions I had. Really appreciated his patience and excellent communication. Great service from start to finish — highly recommended!
Excellent service and communication
Excellent service and communication
Very quick to get everything sorted and…
Very quick to get everything sorted and very patient with me as my job doesn't really allow me to answer the phone so made it easy to get back to them
Great service very quick
Easy online process and regular updates…
Easy online process and regular updates and assistance calls - would definitely recommend.
Helped and guided
Helped and guided
Excellent manners and a very friendly team
Staff were Very good and helpful
Quick with excellent service and quick…
Quick with excellent service and quick response when I called them the phone was answered so quickly
Fast and secure payment nice dealing…
Fast and secure payment nice dealing and fantastic.
Very nice people on the telephone
Very nice people on the telephone.
Helpful, polite and prompt.
Definitely would recommend.
Fantastic service from start to finish…
Fantastic service from start to finish kept in touch through the whole process very smooth transaction
⭐ **1 Star
⭐ **1 Star – Very Disappointing Experience**
I am very disappointed with my experience with the finance company.
During the sales process, I was given assurances that if I had any difficulties with the vehicle, I would be supported and the issue would be resolved. Unfortunately, when I actually needed help, I was passed from one person to another and was told to contact someone else.
I have been trying to resolve an issue with my Toyota Corolla, including a key/sensor fault and missing mechanical key, but I have not received a clear resolution.
The biggest disappointment is that the commitments made at the time of arranging the finance have not matched the support I have received afterwards.
I expected much better communication and customer support. I hope they take responsibility and properly address my concerns.
Easy and personable process
Easy and personable process. Very pleasant call from Maddie and would fully recommend.
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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