Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Se mer
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Se mer
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Se mer
Företagsinformation
Skrivet av företaget
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Kontaktuppgifter
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
3,3
Medel
200 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Fantastic!!!
This company is the best! I ordered a pair of Prada sunglasses, which were incredibly cheap. The items were delivered the following day, as per their website promise.
They arrived in perfect condition and we're a joy to behold.I shall definitely be shopping from this website again.
22 februari 2016
Omdöme utan inbjudan
Excellent in every way
Excellent price and customer service! Would definitely buy from OCO again in the future.
28 januari 2016
Omdöme utan inbjudan
Excellent service would definitely recommend
I ordered a pair of glasses and they came the next day well packaged. The glasses didn't fit but was able to return for a refund promptly and with no difficulties. Very organised and efficient seller with great quality products at very competitive price.
28 januari 2016
Omdöme utan inbjudan
Perfect manufacturing and quick shipping
No reason to look elsewhere to any other shop for you glasses.
26 januari 2016
Omdöme utan inbjudan
Excellent service
Excellent service, can't believe they arrived so quickly. The glasses are perfect, Thanks very much.
3 januari 2016
Omdöme utan inbjudan
Good customer service and product knowledge
Had concerns about the product which were answered quickly by customer service. There were some unforseen issues with delivery which were well handled. Product satisfactory as expected
30 december 2015
Omdöme utan inbjudan
Excellent Service!
Ordered my glasses Thursday afternoon and received Sat morning...super quick delivery, superb glasses and great value for money. Will be going again!
21 december 2015
Omdöme utan inbjudan
Great business
I was a little unsurebof buying glasses from a company o hadn't heard of online, but the customer service was great, the interpretation if my prescription was fine and the glasses were as expected. Really happy with the service. Delivery was recorded and I has the option to select a different day as I was going to be out-of the house.
20 december 2015
Omdöme utan inbjudan
Great Product and super fast delivery
Bought my glasses from OCO on Monday evening and they arrived on Wednesday afternoon! Parcel was also tracked and I was given an hour window for delivery so knew when to expect them. When they arrived they were packaged really well and the glasses themselves were lovely. Very pleased I went with OCO rather than on the high street for nearly double the price. I would highly recommend this company.
18 december 2015
Omdöme utan inbjudan
Service
Excellent and fast service. It's difficult to choose glasses online and I selected the wrong product.
18 december 2015
Omdöme utan inbjudan
Great service
Received within 2 days after ordering during the weekend. Would definitely recommend.
17 december 2015
Omdöme utan inbjudan
Amazing! Great Service! Great Price!
Ive been looking for a Specific pair of Tom Ford frames, only found abroad.
OCO had these in Stock, THE ONLY company in the UK AND they were such a great price (about 50% off RRP), I regret not buying more :(
Im still amazed about the next day delivery! Great communication and very easy to use.
I have found my new favourite!
6 december 2015
Omdöme utan inbjudan
Excellent service
The delivery was fast and everything was perfect.
6 december 2015
Omdöme utan inbjudan
Fantastic service a******
Excellent customer service ! I ordered my glasses on Monday morning and by Tuesday they arrived and I was throughly pleased
4 december 2015
Omdöme utan inbjudan
Best service in a LONG time
1st time user of the site, and will definitely be using again. Spoke to a very helpful lady on the website chat and the glasses arrived the next day. Great service and the sunglasses are exactly what I wanted
4 december 2015
Omdöme utan inbjudan
SUPERB!
Very friendly helpful and knowledgeable.
Will be using again for sure.
4 december 2015
Omdöme utan inbjudan
Thank you Ocoglasses Staff
Helpful, courteous staff; great service, fabulous authentic goods.
3 december 2015
Omdöme utan inbjudan
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Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
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