Really bad customer service. You have to pay be yourself for the return. Bad quality and bad service! I still wait for an answer from the customer service till october. No reaction!
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I order some thom browne glasses at OCO they would be at my place in 4 days to bad fedex lost them it took a week before i decided to contact OCO self Jennie send a respons in a mather of min's en p... Se mer
Eye test perfectly OK - optometrist was good. But customer service was awful. In the store, the assistant wasn't attentive enough - always watching the door. Told contact lenses would be ready in... Se mer
After a disappointing experience elsewhere, I found my wanted Tom Ford glasses here....yet there was no stock showing. I called the company who ordered them in specially. Since they ran a special prom... Se mer
Företagsinformation
Skrivet av företaget
OCO Glasses was founded in 2015 and was primarily an online company specialising in high quality, high fashion eyewear and prescription lenses. In May 2016 we opened our first optical boutique in Spitalfields, London.
Kontaktuppgifter
28 Hanbury Street,, E1 6QR, London
- 0800 011 9747
- info@ocoglasses.co.uk
- ocoglasses.co.uk
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great follow up
6 months after collecting my glasses they were still slipping off my nose and I found myself unable to wear them. I contacted oco and without hesitation they agreed to take the glasses back and make an adjustment. this was all done by post a fantastic service
Amazing service
Amazing service. Checked out the same glasses at other stores as well but the service OCO Glasses provides made my choice easy. I was going on holidays when my prescription glasses got ready (3 days after I ordered them) but they shipped it for free to my destination. Best service!
Purchase was delivered on time and was…
Purchase was delivered on time and was well packaged
The box came immediately and in very…
The box came immediately and in very good condition.
Great service and advice.
I find choosing the right frame a daunting task but I was taken through the range and found a pair that suited me and I'm really happy. I also had an eye test and my prescription was tweaked slightly but it's made a huge difference. I will return!
First class!
What a great company
What a great company! Used these guys for the first time and they delivered swiftly and safely to my home address......to top it off great communication with the lady that works at OCO glasses.....shame I didn’t get her name but thankyou for your help and support and I will be coming back again to purchase another one of your amazing sunglasses.
Thankyou so much xxxx
Great value
Great value. Glasses as described arrived within 2 days of ordering. I would definitely use this company again.
Fabulous Customer Service and brilliant…
Fabulous Customer Service and brilliant selection of sunglasses. Highly recommended 😊
Very helpful staff
Lightning fast (under 24hours) to Portugal. Impressive!
So, I ordered yesterday around 3pm, 2 pairs of DITA sunglasses to Portugal and they arrived in less than 24 hours - this is after I emailed them 30 mins later to say I wanted to ammend the order to include the second pair!
I mean - free shipping and arrived less than 24 hours later ... in Portugal?! This is unheard of. Really impressed.
The packaging was perfect and of course my sunglasses were absolutely perfect. I highly recommend shopping with OCO Glasses! Nothing but positive experiences. (This is my 2nd time shopping with them).
Thanks OCO
Highly recommended.
My Persol Sunglasses arrived next day in perfect condition.
Excellent price and service, with free delivery.
Many thanks
Great communication and quick delivery
Great communication and quick delivery. Good price on just what I was looking for.
Excellent service
Excellent service, fast and reliable. Glasses arrived in excellent conditions in France
Spot on with no complaints at all!
Great Experience all round. I will be back for all my glasses and contacts in the future.
Great service, great glasses. I will be back in the future for all my glasses, sunglasses and contact lenses.
Wonderful service !
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








