OCHO Omdömen 

253
•
TrustScore 4.5 av 5

4,5

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

I was able to pay a lower down payment and to find an insurance policy that worked for me in a fraction of the time it would normally take! I am happy I gave OCHO a chance. I have seen the ads for the... Se mer

Betygsatt 5 av 5 stjärnor

Excellent!!! Price and low down payment lowestbive ever experienced! My monthly is split into easy payments around my pay periods! I love it! And I have roadside assistance too!

Företaget har svarat

Betygsatt 2 av 5 stjärnor

This insurance is very high for no reason and you have to pay an extra fee after it tells you that you already paid the original fee

Betygsatt 5 av 5 stjärnor

Bruh it was quick as hell had insurance in less then 3 hrs and I'm saving like 80 bucks while haves the same exact coverage man come on mane say less

Företaget har svarat

Företagsinformation

  1. Försäkringsagent
  2. också i
  3. Bilförsäkringsbolag
  4. Försäkringsmäklare

Skrivet av företaget

Welcome to OCHO. We’re building a better way to get insured—one that works for real life. We help you find coverage through our marketplace, then make it easier to start and stay insured with flexible payment options through Ocho Pay. That means lower upfront costs, split payments, more time when you need it, and even a chance to build your credit along the way. We believe insurance shouldn’t set you back. It should help you move forward. OCHO is currently available in TX, AZ, IL, WA, MO, GA and NM. Insurance, built around you.


Kontaktuppgifter

4,5

Utmärkt

TrustScore 4.5 av 5

253 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ber kunder att lämna omdömen

Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa

Har besvarat 95 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,5

Alla omdömen

(253)

252 omdömen under de senaste 12 månaderna

Skriv ett omdöme
Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Fast easy stressfree

Fast easy stressfree, great prices!

23 juli 2026
Logotyp för OCHO

Svar från OCHO

Fast, easy, stress-free, and great prices — that's exactly what car insurance should feel like. Thank you for choosing OCHO!

— The OCHO Team

Betygsatt 5 av 5 stjärnor

Very good nice great price

Very good nice great price

21 juli 2026
Logotyp för OCHO

Svar från OCHO

Great price and a great experience we love to hear it! Thanks for choosing OCHO for your car insurance!

Betygsatt 1 av 5 stjärnor

Ocho used to be my auto insurance…

Ocho used to be my auto insurance company. They failed to report to mvd my vehicle being insured. 3 months later I received a letter mvd suspended my plates. They misleading me so I told them on the phone I want an email of my continued coverage. I decided to start a dispute. I took the email and reinstated at mvd for 50.00. Ocho also has been charging me each two weeks 41.00 dollars. Yes 83.00 monthly...I am trying to resolve this dispute with my refund.
Good Service is hard to get with Ocho. None of the departments work with another..!! I'm upset.

23 juli 2026
Omdöme utan inbjudan
Logotyp för OCHO

Svar från OCHO

Hi, we're sorry for the frustration and we understand how stressful a plate suspension can be. To clarify: OCHO is an insurance broker, not the carrier. MVD reporting is handled automatically by the carrier after a policy is generated, but there can be a delay before the MVD receives it. When you contacted us on May 20th, we manually reported your coverage to the state that same day and sent you the verification confirmation. The $50 reinstatement fee is set by the state and not something OCHO charges or controls. As for the $41 payments, those cover the balance of coverage already used after your cancellation. We'd like to resolve your dispute and are happy to walk through everything with you. Please call us at (800) 220-1416.
— The OCHO Team

Betygsatt 3 av 5 stjärnor

One I forgot to make my payment and…

One I forgot to make my payment and they cancel my insurance, the next day I tried to pay and it made have to reapply

20 juli 2026
Logotyp för OCHO

Svar från OCHO

Hi Kim, we're sorry for the frustration. We do send reminders and offer free payment extensions through the app to help avoid cancellations. If no payment is made within the extended window, the policy will be automatically cancelled. Once cancelled, a new application is required to reinstate coverage. If you need help getting set up again, call us at (800) 220-1416 and we'll make it as quick as possible.
— The OCHO Team

Betygsatt 5 av 5 stjärnor

Quick and accessible

Quick and accessible

18 juli 2026
Logotyp för OCHO

Svar från OCHO

Quick and accessible car insurance, that's what we're here for. Thanks for choosing OCHO, Luis!

Betygsatt 5 av 5 stjärnor

Easy and affordable start…sometimes we…

Easy and affordable start…sometimes we don’t have the expensive start up costs. OCHO is awesome!

15 juli 2026
Logotyp för OCHO

Svar från OCHO

No big upfront costs to get covered, that's exactly the point. Really glad OCHO made it work for you. Thank you for the kind words!

Betygsatt 1 av 5 stjärnor

Read Fine print!!!!!

Just remember to read in fine print. I wanted to get a refund for a car I had just put insurance on that was no longer available to me and cancel out my contract these people told me I had to pay $168. To cancel and they can refund my down payment and it was only a day or two that went past so I just loss out on $89

8 juli 2026
Logotyp för OCHO

Svar från OCHO

Hi, we're sorry to hear about your situation. Our broker fee covers the work of securing your policy and funding your loan, and is earned at the point of purchase, so it is non-refundable even on early cancellations. We understand that's frustrating, especially in unexpected circumstances like losing access to a vehicle. Having said that, we'd be happy to take a look at your case and see how we can help. Please reach out at support@ocho.co or call (800) 220-1416.
— The OCHO Team

Betygsatt 4 av 5 stjärnor

Was quick and easy although the wait…

Was quick and easy although the wait time for documents was definitely longer then an hour.

10 juli 2026
Logotyp för OCHO

Svar från OCHO

Glad the process itself was quick and easy! We hear you on the documents, turnaround times can vary depending on the carrier and we know that's not ideal. Thanks for the feedback and for choosing OCHO!

Betygsatt 5 av 5 stjärnor

Quick and fast service 100

Quick and fast service 100! Also great customer service 100!

2 juli 2026
Logotyp för OCHO

Svar från OCHO

100 out of 100, we'll take it! Glad the experience was quick and our team delivered. Thanks for choosing OCHO for your car insurance!
— The OCHO Team

Betygsatt 1 av 5 stjärnor

Can't login

19 juni 2026
Logotyp för OCHO

Svar från OCHO

Sorry about that! Try resetting your password in the app. If the issue persists, reach us at support@ocho.co or call (800) 220-1416 and we'll get you back in.
— The OCHO Team

Betygsatt 5 av 5 stjärnor

Smooth process

This was an easy process. I appreciate this service

2 juli 2026
Logotyp för OCHO

Svar från OCHO

Really glad to hear it, Arkeda! Getting car insurance should always feel this straightforward. Thanks for choosing OCHO!
— The OCHO Team

Betygsatt 3 av 5 stjärnor

No loan

I wasn’t interested in doing a loan.
I don’t plan to renew.

26 juni 2026
Logotyp för OCHO

Svar från OCHO

Hi, thanks for the feedback. We understand that flexible payment plans aren't for everyone, we offer them as an option to make car insurance more manageable, not as a requirement. If you ever have questions about how our payment options work, we're happy to walk you through them at support@ocho.co.

Betygsatt 1 av 5 stjärnor

Deceptive with quotes!!!!

Deceptive with quotes!!!!! Lie to get you to sign up. Then everything changed.

25 juni 2026
Logotyp för OCHO

Svar från OCHO

Hi Latasha, I'm sorry to hear about your frustrating experience. At OCHO, we are the only place where you can compare final quotes, because we want to help our customers get the best price. It can happen that the insurance company makes last minute adjustments. We would love to take a look at your case to see what went wrong, please send us a message at support@ocho.co so we can help.

Betygsatt 5 av 5 stjärnor

Very informative easy and fast quotes

Very informative easy and fast quotes
Price to start and payments are great

26 juni 2026
Logotyp för OCHO

Svar från OCHO

Glad the quote process was clear and the pricing worked for you, that's exactly what getting car insurance should feel like. Thanks for choosing OCHO!

Betygsatt 5 av 5 stjärnor

Trust process was easy and the payment…

Trust process was easy and the payment was very flexible

27 juni 2026
Logotyp för OCHO

Svar från OCHO

Thank you for your trust, Adam! Flexible auto insurance payments that work around your life, that's what we're here for. Really glad the process felt easy from start to finish. Thanks for the review!

Betygsatt 4 av 5 stjärnor

I like that you are cheaper than I have…

I like that you are cheaper than I have been able to find and that you are working with me on an extention. That's nice to have when in financially or legal situations that made one need to back pedal in life and start over from scratch. Thank you OCHO.

11 juni 2026
Logotyp för OCHO

Svar från OCHO

Thank you for sharing that, it means a lot. We know life doesn't always go to plan, and having affordable car insurance with a little flexibility when you need it most is exactly what OCHO is here for. Wishing you all the best as you move forward. We've got your back.

Betygsatt 5 av 5 stjärnor

Bad experience already w/ update

Low down payment as well as great payment options. But be very careful with this company because I needed to make a change to my policy and it’s been damn near a week ago and still no new documents with the updated information. Not to mention my creditors company noticed that they didn’t add the lien holder information on the policy
But they keep asking for payments to make changes that should’ve been on the original policy

Edited Update: Finally received my updated paperwork a few days before payment was due and now everything is moving smoothly. However I will not change my original statement due to the fact that it’s all true.

22 juni 2026
Logotyp för OCHO

Svar från OCHO

Hi, thank you for the updated feedback and we're sorry for the frustration. You're right that the lien holder information should have been included from the start, and we apologize for that oversight. The updated policy documents are on their way from your insurance company directly. Unfortunately their processing times are outside our control, but we have escalated your case to expedite them. In the meantime, we've provided the lien holder portal information so your creditor can verify coverage right away. Our team will be following up with you directly to make sure this is fully resolved.

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