Just returned from a Norwegian Fjords cruise and can not fault the help and advice provided by Ocean World Travel when we booked our holiday back in August 2025. As first-time cruisers, we kne... Se mer
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Det här tycker kunderna
First contact was quick, informative and polite. Very impressed that when I phoned back to confirm the booking on a late Sunday afternoon, not only was the company open and taking calls, but I recei... Se mer
Ocean World Travel is an excellent Company with extremely helpful staff. Today, Kerry advised us on booking a cabin for our next cruise and was very patient, taking time to ensure that we were in the... Se mer
Företaget har svarat
Consistently outstanding service and very keen prices The booking of our cruise was easy with Kerry being very knowledgeable and helpful The entire team at OWT are equally very good - book with co... Se mer
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Företagsinformation
Skrivet av företaget
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Kontaktuppgifter
132 Winchester Road, SO53 2DS, Chandler's Ford, Storbritannien
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Utmärkt
670 omdömen
Ber kunder att lämna omdömen
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Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
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The very personal touch
The very personal touch. Friendly staff with great experience to find exactly what we wanted .
5 maj 2026
Svar från Ocean World Travel
Thank you for your kind feedback—we’re delighted to hear our friendly and experienced team was able to provide a personal touch and find exactly what you were looking for.
Svar från Ocean World Travel
Thank you for your lovely feedback—we’re delighted to hear everything went perfectly and hope to help you again in the future
Excellent communications
Timely callback; friendly, knowledgeable and confident Consultant; acceptable price; clear explanations and descriptions; timely written confirmation.
3 maj 2026
Svar från Ocean World Travel
Thank you for your feedback—we’re pleased to hear you were happy with the timely communication, helpful advice, clear explanations, and overall service provided by our consultant.
A good booking experience
Emily was very helpful and patient. We had been struggling to get our heads around our booking and Emily made things easy for us.
2 maj 2026
Svar från Ocean World Travel
Thank you for your lovely feedback—Emily is delighted to have helped make your booking clear and straightforward and to have made the process easier for you.
Ocean World Travel are always helpful…
Ocean World Travel are always helpful with the bookings offering good advice and matching the perfect cruise to my needs. The staff are always there to help with any queries and sort out any problems when they arise.
24 april 2026
Svar från Ocean World Travel
Thank you for your kind feedback—our team is glad to hear we’ve been able to help with your bookings, offer good advice, and match you with the perfect cruise while being on hand to support you whenever needed.
Carrie
Carrie, the travel agent,has looked after my wife and me very well. We have used this company many times and all ways had very good service. On one time my printer broke down, Carrie took over and did all my paper work.so we will allways use Oceanworld Travel
1 maj 2026
Omdöme utan inbjudan
Svar från Ocean World Travel
Thank you for your lovely feedback—Carrie and the team are delighted to have consistently looked after you and your wife and will be very happy to continue arranging your future holidays with Oceanworld Travel.
Excellent service from Ocean World as…
Excellent service from Ocean World as usual,pre booked one of the cabins we had selected with ease.
29 april 2026
Svar från Ocean World Travel
Thank you for your kind review!
We’re delighted to hear you received excellent service from Ocean World Travel, as usual, and that we were able to secure one of the cabins you had selected with ease. Making the booking process smooth and straightforward is exactly what we aim for.
We really appreciate your continued support and look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Over & beyond
Whilst we have been away we have booked 4 cruises onboard.
It's has been our pleasure to have Carrie take over from us to arrange parking etc.
She has gone beyond her remit to help us I'm sure.
Thankyou Carrie.
28 april 2026
Omdöme utan inbjudan
Svar från Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that Carrie was able to assist you so well while you were away and take care of arrangements such as parking. It’s wonderful to know she went above and beyond to ensure everything was handled smoothly for you.
We really appreciate your kind words and will be sure to pass your thanks on to Carrie. Thank you for choosing Ocean World Travel, and we look forward to helping you with your future cruises.
Kind regards,
The Ocean World Travel Team
Friendly and helpful.
From my initial enquiry using chat online to actually booking our future cruise nothing was too much trouble. Documentation was sent through fairly quickly.
28 april 2026
Svar från Ocean World Travel
Thank you for your kind review!
We’re delighted to hear that your experience was smooth from your initial online chat through to booking your future cruise, and that our team were friendly and helpful throughout. It’s great to know the documentation was also provided promptly for you.
We really appreciate you choosing Ocean World Travel and look forward to helping you again with your future travel plans.
Kind regards,
The Ocean World Travel Team
Friendly staff and gojng all out to…
Friendly staff and gojng all out to help us get the best deal that suit our requirements. Excellent.
28 april 2026
Svar från Ocean World Travel
Thank you for your kind review!
We’re delighted to hear that our team were friendly and went all out to help you secure the best deal to suit your requirements. Providing tailored support and great value is exactly what we aim for, so it’s wonderful to know you had such a positive experience.
We really appreciate you choosing Ocean World Travel and look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
Fantastic company for booking a cruise
We wanted to book a cruise for ourselves and our friends, after reading the good reviews we decided to book through Ocean world travel ,and im so glad we did. Kerry was so helpful, helping us with cabin choices and little tips about the ship. We also got a really good price for the cruise and drinks package too. Will be recommending them to all our friends
27 april 2026
Svar från Ocean World Travel
Thank you for your wonderful review!
We’re delighted to hear that you chose Ocean World Travel after reading our reviews and that Kerry was able to help make your cruise booking such a positive experience. It’s great to know she assisted with cabin choices, shared useful tips, and helped secure a good price for your cruise and drinks package.
We really appreciate your kind recommendation and are so pleased you’re happy with the service you received. Thank you for choosing Ocean World Travel, and we look forward to helping you with many more holidays in the future.
Kind regards,
The Ocean World Travel Team
Winter cruise
Lady on the phone was very helpful, looking for the best deal for me and was very clear about my options.
23 april 2026
Svar från Ocean World Travel
Thank you for your lovely feedback. We’re so pleased to hear that our team member was helpful, took the time to find the best deal for you, and clearly explained your options. We really appreciate you sharing your experience.
Svar från Ocean World Travel
Thank you for your kind feedback. We’re delighted to hear that Ryan made such a positive impression with his courteous, helpful, and knowledgeable service. We’ll be sure to pass along your comments to him.
Feedback
As always everyone I have spoken to over a good few years have always been great to deal with, hence I have never had to complain, and any complaints about a 3rd party have always been dealt with by your members of staff
22 april 2026
Svar från Ocean World Travel
Thanks for continuing to choose Ocean World Travel. Our customers are incredibly important to us and we will always try our best to resolve any issues that may occur.
Reassurance
Speaking to human beings,without being rushed,very helpful and informative and reassuring.
21 april 2026
Svar från Ocean World Travel
This is exactly what we strive for! We know how frustrating it can be to feel like just another number, so hearing that you felt informed and reassured is the best compliment we could get. Thank you for taking the time to share your experience.
Efficient service thank you
13 april 2026
Svar från Ocean World Travel
Thank you for your kind feedback!
Excellent friendly service. We have been booking our cruises with…
We have been booking our cruises with Ocean World Travel since 2003, our very first cruise.
They are a fabulous team offering expert help and advice and provide excellent customer service. Very efficient.
We’ve recommended them to our friends over the years who have found them equally as good.
We’d use no other agent and thoroughly recommend.
They definitely live up to their friendly reputation.
20 oktober 2025
Omdöme utan inbjudan
Svar från Ocean World Travel
Wow, since 2003! Thank you so much for such a glowing review. Being part of your cruising journey from your very first voyage to now is a huge honour for the whole team here at Ocean World Travel. Thank you for valuing our expert service. We truly appreciate the many recommendations to your friends over the years!
Michelle was very pleasant and helpful
Michelle was very pleasant, friendly and helpful. First booking I have made with Ocean World Travel, I’m sure I will use them again in the future. Thank you
19 april 2026
Omdöme utan inbjudan
Svar från Ocean World Travel
Welcome to the Ocean World Travel family! Michele takes great pride in ensuring our customers feel well-supported, and she’ll be delighted to hear your kind words. We’re already looking forward to helping you with your next adventure!
Ocean World Travel… just right for us!
We have booked with Ocean World Travel for many years. They provide the friendliest and most knowledgeable service. They are not too big to be impersonal and not too small to struggle with the vast range of options now available on cruises. Thank you to Kerry and Michelle who helped us with our most recent booking!
19 april 2026
Svar från Ocean World Travel
Thank you so much for the kind words. We’ve always tried to keep that balance of having the expertise of a large agency but keeping the personal touch of a small team, so it’s great to hear that comes across. Kerry and Michele will be really pleased to hear they could help.
Staff are always knowledgeable and…
Staff are always knowledgeable and helpful would not book with any other company
10 april 2026
Svar från Ocean World Travel
Thank you for such a kind review. It’s wonderful to hear that you feel so well looked after by the team. We really pride ourselves on our cruise knowledge, so knowing it makes a difference to your experience is great to hear. We truly appreciate your loyalty and look forward to helping you with your next trip.
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