Ocean World Travel is an excellent Company with extremely helpful staff. Today, Kerry advised us on booking a cabin for our next cruise and was very patient, taking time to ensure that we were in the... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Emily who I spoke with was polite, helpful and got back to me very quickly with the details I needed in order to go ahead and book a Cruise. She was full of information, gave other people‘s opinion w... Se mer
Företaget har svarat
Once again a First Class service from Kerry. She always manages to handle whatever requirements we throw at her with good humour and efficiency, resulting in memorable holidays every time. We have use... Se mer
Företaget har svarat
We usually book cruises direct but decided to use Ocean World Travel for our first Fred Olsen cruise after reading reviews on Trustpilot. We spoke to Ryan and he went through the booking with us. The... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Ocean World Travel – Your Gateway to Unforgettable Cruises & Holidays For three decades, Ocean World Travel has been one of the UK’s leading cruise specialists, offering exceptional service and expertise to travellers seeking luxury and adventure at sea. While we are passionate about cruises, our expertise extends beyond the ocean—we provide a wide range of travel options to suit every dream getaway. In the summer of 2017, we expanded our services by opening our first retail travel shop in Chandler’s Ford, Hampshire, allowing us to connect with customers in person while continuing to offer seamless booking experiences online and over the phone. As an independent, family-run agency, we take pride in our personalized approach, leveraging our trusted industry connections to secure the best prices for your next holiday. Who We Are Founded in the mid-90s, Ocean World Travel has remained true to its core values of quality, customer care, and expert guidance. Our dedicated team goes the extra mile to create unforgettable travel experiences, ensuring every detail is taken care of. Whether you're looking for a luxury cruise, a tailor-made holiday, or expert travel advice, we are here to make your journey as seamless and memorable as possible. You can book with us over the phone or online, but if you prefer a more personal touch, visit our shop in Chandler’s Ford—conveniently located near Southampton and Winchester—where our expert team is ready to assist you. Our History Ocean World Travel was founded in 1995 by Michele Dance, who brought years of experience from managing a high street travel agency. What started as a small business quickly gained recognition in the cruise industry, working with esteemed cruise lines such as Fred Olsen, P&O Cruises, Cunard, Royal Caribbean International, and Celebrity Cruises. After 20 years of success as a cruise call center, we expanded to offer a full range of travel services, culminating in the launch of our Chandler’s Ford shop. In 2020, we proudly celebrated our 25th anniversary, marking a legacy of excellence in travel. Today, our hand-picked team continues to embody the same values of warm, friendly service and expert advice that have been at the heart of Ocean World Travel since the beginning. Why We Care A lot has changed over the years, but our commitment to providing the best prices and the highest level of service has never wavered. We don’t just book holidays—we create extraordinary journeys. From selecting the perfect cruise or holiday package to arranging excursions and special touches, we ensure your experience is nothing short of spectacular. At Ocean World Travel, we believe that travel should be effortless and exciting. You’re never more than a phone call or a click away from our friendly team, ready to turn your travel dreams into reality. Let us take care of the details, so you can focus on making memories that last a lifetime.
As a thank you for booking with us
Free champagne & chocolates
Enjoy a complimentary bottle of champagne and chocolates when you set sail from Southampton on most cruise lines. It's our way of adding a touch of luxury to your journey, ensuring you begin your voyage in style. Relax, unwind, and toast to unforgettable experiences as you embark on your dream cruise with Ocean World Travel.
Kontaktuppgifter
132 Winchester Road, SO53 2DS, Chandler's Ford, Storbritannien
- 02380714790
- sales@oceanworldtravel.com
- oceanworldtravel.com
5,0
Utmärkt
655 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer än 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Jordan was very patient and helpful.
11 juni 2026
Svar från Ocean World Travel
Thank you for your lovely feedback!
We’re really pleased to hear that Jordan was patient and helpful during your booking experience. We’ll make sure your kind words are passed on to him, it will mean a lot.
We appreciate you taking the time to share your experience and look forward to helping you again in the future.
The Ocean World Travel Team
Svar från Ocean World Travel
Thank you for your kind review!
We’re really pleased to hear that you found the service very easy and that our team came across as knowledgeable, friendly, and helpful throughout your experience. That’s exactly the standard we aim to deliver every time.
We truly appreciate you taking the time to share your feedback and look forward to helping you again in the future.
The Ocean World Travel Team
Made our original booking then decided…
Made our original booking then decided to extend it. Ryan sorted everything out , got us a great deal.
Easy to talk to- people pick up the phone!
Highly recommended- we will use them again
19 juni 2026
Svar från Ocean World Travel
Thank you for your lovely review!
We’re really pleased to hear that Ryan was able to help you extend your booking and secure a great deal for you. It’s great to know the process was easy and that you felt you could reach us directly by phone when needed.
We really appreciate your recommendation and are delighted to hear you’ll be using Ocean World Travel again in the future. We look forward to helping you with your next cruise.
The Ocean World Travel Team
Great service
Great service. Asked via live chat for offers. Rang me back when they said they would. Gave me a few options. I booked the cruise I wanted. Received the documentation very quickly. Will Definitely book again with Ocean world
18 juni 2026
Svar från Ocean World Travel
Thank you for your lovely review! We're delighted we could help you find the perfect cruise and appreciate your kind words. We look forward to helping you book your next adventure with Ocean World Travel!
Svar från Ocean World Travel
Thank you for your kind review!
We’re delighted to hear you found our team very helpful and pleasant, and that nothing was too much trouble. Providing a smooth and supportive experience for our customers is exactly what we aim for.
We really appreciate you choosing Ocean World Travel and look forward to assisting you again in the future.
Kind regards,
The Ocean World Travel Team
I phoned this afternoon to see if there…
I phoned this afternoon to see if there were still cabins for a cruise in November 2027 which some friends have booked on. I spoke to Emily and she was very helpful & professional and got me booked onto the cruise. Confirmation paperwork work received within the hour. Great service. Thank you!
20 juni 2026
Svar från Ocean World Travel
Thank you so much for your wonderful review!
We're delighted to hear that Emily was able to help you secure your cabin and make the booking process smooth and straightforward. Providing helpful, professional service and prompt confirmation is exactly what we strive for, so it's fantastic to know we met your expectations.
We really appreciate you choosing Ocean World Travel and hope you have an amazing cruise with your friends in November 2027. If there's anything else we can help with before you set sail, we're always here to help.
Kind regards,
The Ocean World Travel Team
We have been using ocean world travel…
We have been using ocean world travel for many years,and have found the staff to be extremely helpful friendly and polite,especially Michelle, carrie and kerry,and would not hesitate to recommend them to friends and family, overall experience with them excellent
20 juni 2026
Omdöme utan inbjudan
Svar från Ocean World Travel
Thank you so much for your wonderful review and for your continued loyalty over the years.
It means a great deal to us that you've consistently had such positive experiences with our team. Michele, Carrie and Kerry will be delighted to hear your kind words – they are passionate about providing friendly, helpful service and making every booking as enjoyable and stress-free as possible.
We're especially grateful for your recommendation to friends and family. Thank you for choosing Ocean World Travel, and we look forward to helping you plan many more unforgettable holidays in the years ahead.
Kind regards,
The Ocean World Travel Team
Kerry was again very friendly and made…
Kerry was again very friendly and made booking the cruise very easy and straightforward. Thank you
20 juni 2026
Svar från Ocean World Travel
Thank you for your lovely review!
We're so pleased to hear that Kerry once again provided a friendly and seamless booking experience. Making the process easy and straightforward is exactly what we aim for, and we're delighted that Kerry was able to help.
Thank you for choosing Ocean World Travel. We hope you have a fantastic cruise, and we look forward to assisting you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Very efficient
Very efficient, most helpful and very friendly staff who treat you with kindness at all times. Used them now for about 27/28 years and would not use anyone else.
19 juni 2026
Svar från Ocean World Travel
Thank you for your fantastic review and for your amazing loyalty over the last 27–28 years.
We're delighted to hear that you've consistently found our team efficient, helpful and friendly. Building long-lasting relationships with our customers is something we're incredibly proud of, so knowing you wouldn't use anyone else means the world to us.
Thank you for your continued trust and support. We look forward to helping you create many more wonderful travel memories for years to come.
Kind regards,
The Ocean World Travel Team
Phoned back after we expressed interest…
Phoned back after we expressed interest in a cruise which was originally fully booked. Emily was very helpful and we booked a suite which we originally wanted on that cruise.
19 juni 2026
Svar från Ocean World Travel
Thank you for your wonderful review!
We're delighted that Emily was able to follow up with you and help secure the suite you originally wanted. We know how exciting it is when the perfect cabin becomes available, and we're so pleased we could make it happen.
Emily will be thrilled to hear your kind feedback, and we truly appreciate you choosing Ocean World Travel. We hope you have an incredible cruise and look forward to assisting you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Friendly and helpful staff
Friendly and helpful staff. This is the 4th cruise I have booked with them. Can’t do more to help. A fantastic company to deal with.
17 juni 2026
Svar från Ocean World Travel
Thank you so much for your fantastic review!
We're delighted to hear that you've found our team friendly and helpful, and we're especially grateful that you've chosen to book your fourth cruise with us. Your continued trust and loyalty mean a great deal to everyone at Ocean World Travel.
It's wonderful to know that our team has been able to support you every step of the way. Thank you for your kind words and recommendation—we look forward to helping you plan many more unforgettable cruises in the future.
Kind regards,
The Ocean World Travel Team
Brain was very helpful with booking my…
Brain was very helpful with booking my cruise, absolutely outstanding service.
17 juni 2026
Svar från Ocean World Travel
Thank you for your wonderful review!
We're delighted to hear that Ryan provided such outstanding service while helping you book your cruise. Our team is passionate about making the booking process as smooth and enjoyable as possible, so it's fantastic to know Ryan made such a positive impression.
We truly appreciate your kind words and thank you for choosing Ocean World Travel. We hope you have an amazing cruise and look forward to helping you plan your next adventure.
Kind regards,
The Ocean World Travel Team
Svar från Ocean World Travel
Thank you for your kind review!
We’re delighted to hear you found our service very efficient and that you received good advice and helpful support, as always. Providing consistent, reliable service is exactly what we aim for.
We really appreciate your continued support of Ocean World Travel and look forward to assisting you again in the future.
Kind regards,
The Ocean World Travel Team
Very knowledgable member of staff very…
Very knowledgable member of staff very efficient and quick made sure had everything required eg in date passport insurance
16 juni 2026
Svar från Ocean World Travel
Thank you for your kind review!
We’re delighted to hear that you found our team member knowledgeable, efficient, and quick in making sure everything was in order for your booking. Ensuring all the important details are checked, such as passport validity and insurance requirements, is a key part of the service we aim to provide for a smooth and stress-free experience.
We really appreciate you choosing Ocean World Travel and look forward to assisting you again in the future.
Kind regards,
The Ocean World Travel Team
Kerry made the booking process very…
Kerry made the booking process very easy. She gave me a number of options with all the necessary details. The service from Ocean World Travel is always very helpful and friendly.
15 juni 2026
Svar från Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that Kerry made the booking process easy for you and provided a range of options with all the details you needed. It’s also great to know you consistently find our service helpful and friendly.
We really appreciate your kind words and your continued support of Ocean World Travel. We look forward to helping you with your future travel plans.
Kind regards,
The Ocean World Travel Team
Excellence service.
I spoke with Emily yesterday, about the possibility of booking the Caribbean Christmas cruise in 2027. I had heard that this morning they were going to release some cabins at a discounted price for solo travellers. I asked if she would try to get me one of these cabins when they were released. Luckily for me, she succeeded, and I want to thank her for the excellent service.I always receive excellent service from Ocean World Travel.
16 juni 2026
Svar från Ocean World Travel
Thank you for your wonderful review!
We’re delighted to hear that Emily was able to secure the solo cabin for your Caribbean Christmas cruise in 2027—especially on such high-demand availability. It’s great to know she was able to act quickly on your request and deliver the outcome you were hoping for.
We really appreciate your continued trust in Ocean World Travel and your kind words about the excellent service you consistently receive. We look forward to helping you with many more memorable cruises in the future.
Kind regards,
The Ocean World Travel Team
Svar från Ocean World Travel
Thank you for your kind review!
We’re delighted to hear that our team went the extra mile to secure the best deal for you. Providing great value alongside excellent service is exactly what we aim for.
We really appreciate you choosing Ocean World Travel and look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
A really good experience
Ryan was brilliant and understood my rather confused requirements. He was patient and completed my booking in a most professional manner. I have heard great things about this travel agency and my experience has certainly been good. I would really recommend them. The personal touch makes all the difference.
16 juni 2026
Svar från Ocean World Travel
Thank you for your wonderful review!
We’re delighted to hear that Ryan was able to help you so effectively and patiently, especially in working through your requirements and ensuring everything was completed in a professional manner. It’s great to know the personal touch made such a positive difference to your experience.
We really appreciate your kind recommendation and are so pleased your first experience with Ocean World Travel lived up to what you had heard about us. Thank you for choosing us, and we look forward to helping you again in the future.
Kind regards,
The Ocean World Travel Team
Svar från Ocean World Travel
Thank you for your kind review!
We’re delighted to hear you were happy with our service. Providing a smooth, helpful, and reliable experience for our customers is always our priority.
We really appreciate you choosing Ocean World Travel and look forward to assisting you again in the future.
Kind regards,
The Ocean World Travel Team
Excellent knowledge of cruising always…
Excellent knowledge of cruising always willing to help over and beyond! Thank you Carrie you’re a credit to OWT
16 juni 2026
Svar från Ocean World Travel
Thank you for your lovely review!
We’re delighted to hear that you’ve been impressed with our knowledge and willingness to go above and beyond to help. It’s especially wonderful to know your kind words for Carrie—she will be thrilled to hear she’s been described as a credit to Ocean World Travel.
We really appreciate your support and look forward to helping you plan many more great cruises in the future.
Kind regards,
The Ocean World Travel Team
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.