Ive been with Oaken for 10 years. No serious issues whatsoever. Didnt give them 5 stars because they are not perfect. But still much better rates than the others so Im sticking with them
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Talk about the LH not knowing what the RH is doing... The short of it is, multiple phone calls and multiple emails have (hopefully, finally) resulted in the closing/cash out of my GIC account. Being t... Se mer
Constructively, I have been a member for several years & found no issues; indeed, high interest rates, esp. GICs. But lately I have encountered a series of unkind outcomes. My latest issue involved an... Se mer
We were switching our investment from Achieva to Oaken because our your higher interest rate. Not happy about the process. Much too much time waiting to talk to a customer representative, having... Se mer
Företagsinformation
Skrivet av företaget
Oaken Financial offers savings and investment options like Guaranteed Investment Certificates, Retirement Savings Plan, Retirement Income Fund and Oaken savings account.
Kontaktuppgifter
King Street West 145, M5H 1J8, Toronto, Kanada
- oaken.com
2,5
Dålig
296 omdömen
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I would like to thank you for your…
I would like to thank you for your understanding and kindness. I have had some difficulty using your online services and remembering my password. Your banking specialists have been kind in doing the transactions for me and helping me use your online bank. It is very much appreciated.
Great Job on your part.
17 november 2020
Svar från Oaken Financial
Thank you for your kind words. The entire Oaken team takes great pride in helping Canadians plant for their future.
Svar från Oaken Financial
Thank you for your feedback. All the best from the Oaken team.
After my original banking est refused…
After my original banking est refused to meet competitive rates,I am in the process of transferring my accounts to Oaken as they mature.. Inquiries to Oaken by phone have been prompt and courteous in assisting me. The only complaint is when applying to transfer RSP's/TFSA's by mail, the process is slow(eg:2wks at your end to send transfer request to other bank).Then trying to get monies transferred before the 30 day rate holding policy you have expires.
17 november 2020
Always helpful when I call
Always helpful when I call. Always efficient with my investments.
Thank you!
17 november 2020
Svar från Oaken Financial
Thank you for your kind words. The entire Oaken team takes great pride in helping Canadians plant for their future.
Oaken's 5 star service
All my telephone calls were properly received and attended by Oaken staff in a most professional manner. They have my utmost respect.
17 november 2020
Svar från Oaken Financial
Thank you for your kind words. The entire Oaken team takes great pride in helping Canadians plant for their future.
Good services in person and online.
Good services in person and online.
Wish there was a simple daily TFSA account as well.
17 november 2020
The website is quite easy to navigate…
The website is quite easy to navigate and your GIC rates are competitive.
I wish you would add the ability to produce a statement of all GICs in our accounts showing their type, inception date, maturity date, face amount and interest rate. Most Financial institutes include this feature at any date.
17 november 2020
Professionalism and Security
Opening an account and having it managed exudes confidence,
16 november 2020
Svar från Oaken Financial
Thank you for your feedback. All the best from the Oaken team.
Oaken staff are efficient and helpful
Oaken staff are efficient and helpful. Excellent work.
16 november 2020
Svar från Oaken Financial
Thank you for your kind words. The entire Oaken team takes great pride in helping Canadians plant for their future.
Svar från Oaken Financial
Thank you. The entire Oaken team takes great pride in helping Canadians plant for their future.
Opening accounts online was very smooth…
Opening accounts online was very smooth and, when required, human customer service was friendly and knowledgeable.
16 november 2020
Omdöme utan inbjudan
Svar från Oaken Financial
Thank you. The entire Oaken team takes great pride in helping Canadians plant for their future.
Good; Can do better!
The online experience can use improvement however, the customer support is exceptional!
16 november 2020
Svar från Oaken Financial
We’re working hard to always improve our service and your feedback is very helpful. Thank you and have a great day.
Svar från Oaken Financial
Thank you for your feedback. All the best from the Oaken team.
Oaken Financial is a great opportunity…
Oaken Financial is a great opportunity to open a CDIC insured savings account and earn a great rate. It is on-line banking that is easy to use
16 november 2020
Svar från Oaken Financial
Thank you. The entire Oaken team takes great pride in helping Canadians plant for their future.
The person who responded to my request…
The person who responded to my request was cordial answered all the questions I had in a friendly and efficient manner. I forgot his name. John
15 november 2020
Svar från Oaken Financial
Thank you for your feedback. All the best from the Oaken team.
Great rates and service
Great rates and service, the $5 gift card from MCD on his birthday was nice
15 november 2020
Svar från Oaken Financial
Thank you for your feedback. All the best from the Oaken team.
Very Good service and good competitive…
Very Good service and good competitive rates in this environment but as mentioned before, it would be nice to have a TFSA Savings Account.
15 november 2020
Oaken website is very easy to follow …
Oaken website is very easy to follow and find information. I often recommend Oaken to family and friends.
15 november 2020
Svar från Oaken Financial
Thank you for your kind words. The entire Oaken team takes great pride in helping Canadians plant for their future.
Great support
Great support. Your employees talk me through filling out forms and I leave happy.
15 november 2020
Svar från Oaken Financial
Thank you for your kind words. The entire Oaken team takes great pride in helping Canadians plant for their future.
Oaken financial has always given the…
Oaken financial has always given the top GIC rates around,They notify you when a rate change happens either up or down,I renewed a GIC 2 weeks after the rate went down and they gave me the old higher rate because they have a 30 day best rate renewal policy.Thank You
15 november 2020
Svar från Oaken Financial
Thank you for your kind words. The entire Oaken team takes great pride in helping Canadians plant for their future.
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