Very happy with the Hyperion 3 controller and the Odyssey case — both are excellent quality and definitely worth the wait. However, the shipping process really needs improvement. Choosing a more... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Am 5. März eine Bestellung aufgegeben NYXIGAME90208 und bis heute keine Lieferung, aber die Zahung per PayPal soll natülich trotzdem abgebucht werden. Auf Anfrage beim Kundenservice kam nur eine Stan... Se mer
Hab den Service angeschrieben, alles auf englisch aber bestens zu verstehen. Mein controller hatte Probleme, hab ein Video eingesendet und direkt wurde sich darum gekümmert. Auf Garantie wird mir ein... Se mer
I’m giving you 3 and I could honestly go down to 2 stars. The reason is because I haven’t received my controller. Now I think that’s because I ordered mine late so I’m on the lower priority end of the... Se mer
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Företagsinformation
Skrivet av företaget
NYXI began with a simple vision where innovative technology can be combined with inspirational design to help people access affordable, durable, and ultra-fashionable game controllers and gaming accessories.
Kontaktuppgifter
ROOM 1502-A，EASEY COMMERCIAL BUILDING, 253-261 HENNESSY ROAD, WANCHAI, HONGKONG., 0000, hongkong, Hong Kong
- support@nyxigame.com
- nyxigame.com
3,5
Medel
342 omdömen
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 1 vecka
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Very happy with the Hyperion 3…
Very happy with the Hyperion 3 controller and the Odyssey case — both are excellent quality and definitely worth the wait.
However, the shipping process really needs improvement. Choosing a more reliable carrier, even if it means slightly higher shipping costs, would greatly improve the overall customer experience.
Great products, but the delivery experience should match the quality of the hardware.
10 april 2026
Omdöme utan inbjudan
Nonresponsive Company
Emailed their support email for status update no response.
Emailed specific pr email for a refund no response.
Discord Announcement Below Inaccurate:
Order Date Range Status
Jan 20 – Jan 23 All shipped, 90%+ tracking numbers uploaded
Jan 24 – Feb 1 All handed to carriers, 90%+ tracking expected within this week
Feb 2 – Feb 15 All shipped, tracking fully updated by March 31
Feb 16 – Mar 5 Shipping between Mar 20–31, tracking uploaded by Apr 5
After Mar 5 Shipping between Apr 1–7, tracking sent via email
They started to sell their products on AliExpress.com for a cheaper price. Some people in Discord who recently ordered there stated they received their products from AliExpress before they received their pre-ordered Hyperion 3 from the main Nyxigame.com website.
No updates and no product received. Ended up refunding directly through Paypal.
28 februari 2026
Omdöme utan inbjudan
Keine Lieferung
Am 5. März eine Bestellung aufgegeben NYXIGAME90208 und bis heute keine Lieferung, aber die Zahung per PayPal soll natülich trotzdem abgebucht werden. Auf Anfrage beim Kundenservice kam nur eine Standard Antwort.
Wenn demnächst keine Lieferung erfolgt, muss bei PayPal ein Fall eröffnet werden. Enttäuschend, da ich nur Gutes von Nyxi gehört hatte.
4 april 2026
Omdöme utan inbjudan
A month after they were supposed to…
A month after they were supposed to ship all pre-orders, I haven't gotten confirmation mine has shipped. I've reached out a couple times to get information and just a canned email response. Never again.
22 februari 2026
Shout out to the company delivering…
Shout out to the company delivering what nintendo wont!
25 mars 2026
Dont trust this company the hyperion 3…
Dont trust this company the hyperion 3 launch has been a scam all the way arou.d
1 april 2026
Omdöme utan inbjudan
Still haven’t received my item and…
Still haven’t received my item and y’all want a review…
25 mars 2026
My order NYXIGAME85305 was placed on…
My order NYXIGAME85305 was placed on Feb 15, we were all told shipping not later than march 5th then I got told that it was pushed to the 16th, then I got told it was pushed to the 31st, well guess what? Today is the 31st and still no updates, no communication, radio silence. This is unacceptable from a company of any caliber, I have attempted to reach anyone demanding an update but all I ever get is automated messages. This is a terrible way to handle business.
31 mars 2026
Omdöme utan inbjudan
Absolute radio silence
Absolute radio silence, no response to any communications. Happily will take your money. Been over 2 weeks attempting to contact with no response.
14 mars 2026
Omdöme utan inbjudan
Over a month and still waiting
Like a lot of people, I ordered the Hyperion 3 in February. I tried to contact costumer services and I just get an automatic reply. No update or tracking number.
This is a terrible company to purchase anything from.
26 mars 2026
Omdöme utan inbjudan
Hyperion 3 controller
I ordered hyperion controller Order 21074043248235837256982088 in februari and it is still not shipped?
Will it ever?
23 mars 2026
Omdöme utan inbjudan
4 weeks after the Hyperion 3 release date & still nothing
I ordered a Hyperion 3 and it's now 21 days past release date and still no updates, progress or shipping tracking info.
I have emailed 4 weeks ago with no response to date. I will be cancelling my order.
21 mars 2026
Omdöme utan inbjudan
No update for my order NYXIGAME80807 and poor communication
I placed an order for Hyperion 3 on January 25, 2026, and I have yet to receive any shipping information or confirmation.
Additionally, over the past two months, I have contacted the support center by email three times to request a change to the shipping address, but I have not received any response.
I'm honestly very disappointed.
25 januari 2026
Omdöme utan inbjudan
Still waiting for my order
I ordered the Hyperion 3 a month ago. I got no info and i'm still waiting....never again
22 februari 2026
I still haven’t received any updates… NYXIGAME80911
I still haven’t received any updates since your response. You mentioned that I would receive a tracking number within a week, but that time has already passed and I have not received any email or shipping confirmation so far.
I would appreciate it if you could check the status of my order again and provide a concrete update or the tracking information as soon as possible.
Please note that the payment for this order was made on January 25, 2026, and I am still waiting for any shipping information or confirmation.
Thank you.
25 januari 2026
Omdöme utan inbjudan
Svar från Nyxigame
Sir, I apologize for the delay. I just checked and your tracking number should be available within a day or two. There was some delay over the past couple of days as we were addressing issues caused by the recent update. However, the problem has now been resolved, and the tracking number will be sent to you via email today or tomorrow.
I still haven't received my package
22 februari 2026
Svar från Nyxigame
Sir, I sincerely apologize. I am truly sorry that, as this is our first time handling such a large volume of orders, it has caused delays in communication. I deeply regret any inconvenience this has caused you. I have checked your order — although you placed it later, it is already in transit and has not been lost; the issue is simply that the tracking information is updating very slowly. You will receive tracking information within this week.
I paid for an item over 2 weeks ago and…
I paid for an item over 2 weeks ago and it still hasn't shipped or received any correspondence to say why I haven't gotten my order
22 februari 2026
Svar från Nyxigame
Sir, I sincerely apologize. I am truly sorry that, as this is our first time handling such a large volume of orders, it has caused delays in communication. I deeply regret any inconvenience this has caused you. I have checked your order — although you placed it later, it is already in transit and has not been lost; the issue is simply that the tracking information is updating very slowly. You will receive tracking information within this week.
Not sure if my order is coming…
I’m giving you 3 and I could honestly go down to 2 stars. The reason is because I haven’t received my controller. Now I think that’s because I ordered mine late so I’m on the lower priority end of the scale but still I’ve had no updates as to when it will come. No tracking info, no updates to my order on the website. The website just shows that it is being prepared but I’ve got other orders that show the same thing and I received them months ago so I’m not sure that I can trust that. I’m actually worried that it has been lost in transit somewhere
22 februari 2026
Svar från Nyxigame
Sir, I sincerely apologize. I am truly sorry that, as this is our first time handling such a large volume of orders, it has caused delays in communication. I deeply regret any inconvenience this has caused you. I have checked your order — although you placed it later, it is already in transit and has not been lost; the issue is simply that the tracking information is updating very slowly. You will receive tracking information within this week.
Order No NYXIGAME84819
Placed an order a month ago on Feb 13th (Order No NYXIGAME84819) and no update or response to my emails. Very dissapointed with the delays and lack of communication.
13 februari 2026
Omdöme utan inbjudan
Svar från Nyxigame
Sir, I sincerely apologize. I am truly sorry that, as this is our first time handling such a large volume of orders, it has caused delays in communication. I deeply regret any inconvenience this has caused you. I have checked your order and it is already in transit. You will receive tracking information within this week.
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