nuddy Omdömen 

185
•
TrustScore 4 av 5

4,2

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Product is great. I always struggled with finding a good shampoo that would provide volume and this does the same my favourite shampoo does, without all the plastic packaging. Doesn't require habituat... Se mer

Företaget har svarat

Betygsatt 5 av 5 stjärnor

I like Nuddy soap bars because they are plastic free, 97% natural and free from nasties, hold together really well right to the end and smell yummy. I’d love them even more if they were 100% natural,... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely love my Nuddy shampoo thickening bar. Smells lovely, lathers really well and I don't need a separate conditioner. Visited hairdresser today for the first time since using Nuddy and her fir... Se mer

Betygsatt 1 av 5 stjärnor

Be warned: Customer Services won't reply to you. I've tried contacting them multiple times and have had no response. I set up my account accidentally with an incorrect email address (no email veri... Se mer

Företagsinformation

  1. Kosmetikbutik

Informationen kommer från olika externa källor

British beauty + lifestyle brand. Buy nuddy's triple milled Shea butter soap bars. Vegan friendly, plastic/cruelty and sls FREE and made in the U.K.


Kontaktuppgifter

4,2

Bra

TrustScore 4 av 5

185 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,2

Alla omdömen

(185)

0 omdömen under de senaste 12 månaderna

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Betygsatt 2 av 5 stjärnor

Tiny sample size for price

Although the sample was a tester, it was very small indeed. To compare a full bottle of shampoo is the same price. Testers should really be priced appropriately or you lose customers right from the start!

1 februari 2022
Logotyp för nuddy

Svar från nuddy

Hi Martin,

Thanks for your review.

As stated on our website, our trial shampoo bars are 20g bars which are priced at £2.99 (including p&p). Our full size shampoo bars are priced at £8.95 (not including shipping).

All the love,

Team nuddy x

Betygsatt 5 av 5 stjärnor

All great

All great. Will continue to use this product. Am 74 years old and it solves the problem of my lackluster hair. Does all it promised yo do. Many thanks

1 februari 2022
Logotyp för nuddy

Svar från nuddy

Thank you so much for your wonderful review Margaret. We're thrilled to hear that you love your shampoo bar! You've made our day 😀

All the love,

Team nuddy x

Betygsatt 5 av 5 stjärnor

good product only few i cannot use

very good product there are two i cannot use it has grapefruit shampoo and pink grapefruit soap bar as i am on warfarin .

26 januari 2022
Logotyp för nuddy

Svar från nuddy

Hi Elizabeth,

Thank you for your review.

We have taken a look at this and it seems that you did indeed send us a message via our chat function on the website yesterday (Tuesday 25th) to enquire where the order you placed on Friday (25th) was as you had not yet received it. As stated on the first messaged sent via our chat, the system is not managed full time, we always advise that you send us an email to the email address provided should your enquiry be urgent.

Like most small business' our lovely team only work Mon-Friday. Any orders placed outside of our working times or after the last post on Fridays are dispatched the following Monday. On Monday, you will have received an email stating that your order had been dispatched. You then messaged us the following day to enquire its whereabouts. We can assure you that your parcel is on its way to you and will be with you any day now. If you do experience any delays with you order, please do get in touch.

In hindsight, I hope you'll agree that the 1 star review is perhaps a little unfair.

All the love,

K x

Betygsatt 1 av 5 stjärnor

I would leave NO stars if I could.

I would leave NO stars if I could.

I ordered a shampoo bar on the 31st of December and still have not received it! I had a shipping email a week later where the tracking number is not working... I have emailed the company THREE TIMES (every email address I can find on the website) and I have still not heard back from ANYONE. I have even used the chatbot function on the website and I can't get through to anyone - it just says "this order has been fulfilled".

I am SO disappointed to have not received the product I have paid for, but more so that I have not heard anything back regarding my order!

To prove I am a verified customer my order number is 66227, and I hope this encourages SOMEONE to finally get back to me.

17 januari 2022
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Hi Alice,

Thank you for leaving this review.

I have taken a look into this and unfortunately cannot find any correspondence from yourself in any of our email inboxes. I have, however, found your message via our chat bot on 10th January. This function is not permanently managed and we do suggest that you email us directly as instructed on the chat bots first response. We do apologise for this message being missed through the chat function, this can happen from time to time.

As per our correspondence to yourself, we have now issued you a full refund and have sent out a replacement order.

All the love,

Team nuddy x

Betygsatt 1 av 5 stjärnor

Astonishingly Bad Service

Ordered 14th December 2021, never arrived. Request a refund several times, no reply. Eventually told that my order was in a batch of orders not delivered by Royal Mail, which I absolutely do not believe. They asked if I wanted a refund (whaaaaa?) but none was forthcoming. Eventually, I filed a complaint via PayPal which took them three more days to respond to. Refund eventually received almost a month after the order was made. Absolutely terrible service.

11 januari 2022
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Hi Neil,

Thank you for leaving this review.

We're so sorry that you feel let down by our team. Unfortunately, from time to time things do go wrong within the Royal Mail system. We had a batch of 20 orders which were lost by Royal Mail within a very busy Christmas period. It took us a couple of days to liaise with Royal Mail to verify to issue, as soon as this problem was verified, we moved quickly to send replacement orders our to every customer within that batch. You were, of course, offered this very same service but opted for a refund instead. This refund was processed for you.

Apologies for the delay. We do all we can as a small business to look after our customers and make sure that everything runs as smoothly as possible.

All the love,

Team nuddy x

Betygsatt 3 av 5 stjärnor

Nuddy Soaps - different varieties …

Sorry Nuddy but I have over the past year tried your different soaps - They are disappointing in that the varieties I.e. Coconut, Peppermint, Grapefruit, Mango, Lemon & Lime only smell the first time you use them - but on the plus side the Shea Butter in the soaps are gorgeous keep the skin soft - also the soaps last a fair time it’s a pity the fragrances don’t last longer as sometimes as well as keeping the skin soft it nice to be revitalised by the different scents. saying that I would order again because of the Shea Butter but the fragrance's need improving,

5 januari 2022
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Hey Bryan,

Thanks so much for your review! We're so sorry that you feel that the soap fragrance isn't long lasting. This could be something to do with how it is being stored between use. We recommend making sure that you bar is kept out of the way of water when not used. This means it will last longer and that lovely scent will stay too!

All the love,

Team nuddy x

Betygsatt 5 av 5 stjärnor

Amazing product

I've used the peach volume shampoo bar for the past 12 months and I absolutely love it- it smells divine and I find I can wash my hair less frequently, and it saves on plastic- it's a win win!

I will be continuing to use and recommend Nuddy :)

7 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely love your peach scented…

Absolutely love your peach scented shampoo soap, I have been using it now for the last 18months and my hair as never looked so good, it smells fabulous, feels fuller and has more bounce. Plus I find I don’t need to wash my hair as often as I used too either, I used to wash my hair daily now I wash it every three days because it looks so good and it’s all down to your lovely shampoo soap 🧼

3 september 2021
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Cute little razor that's built to last

This feels nice, it's a good weight and makes my legs feel really smooth. The soap smell divine, hopefully by the time it runs out they will sell this separately.

3 september 2021
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Thank you so much for the love Victoria 💛

Betygsatt 5 av 5 stjärnor

Just gorgeous! Everything you deserve in a shampoo bar!

From Mrs Cawley not MR lol! I buy the peach shampoo bar as it is the only shampoo that has made my thin, limp, greasy hair feel like real hair since I was a teenager! I am now going through menopause and I find the shampoo makes my hair feel amazing! The smell is mouthwatering! also suits my vegan, plastic and toxic free cosmetics, lifestyle choice perfectly!

3 september 2021
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Thank you so much for the love Mrs Cawley 💛 we're so thrilled that you love your shampoo bar so much!

Betygsatt 5 av 5 stjärnor

Love the soaps

Love the soaps, they smell great, are lovely on your skin and last ages. Certainly good value 😃

3 september 2021
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Thank you so much for the love Lynn 💛

Betygsatt 4 av 5 stjärnor

Very eco-friendly packaging

Loved nearly all the products I've bought from Nuddy so far. The daily shine shampoo bar made my hair look greasy but I believe this is due to me having normal/greasy type hair.

The razor is a lovely weight and I like how easy it is to manage/edit the blade subscription service.

The peach shampoo bar has a lovely mild scent and lasts for ages. The soap bars lather really well and have a range of scents, my favourite is coconut.

Delivery is quick and an added bonus is all the packaging is recyclable

3 september 2021
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Thank you so much for the love Hayley 💛

Betygsatt 5 av 5 stjärnor

Amazing products

Fantastic shampoo bars and they smell divine. Favourite one is the daily shine. Love the soaps too. They last ages and not drying either. Customer service is excellent too. Look forward to my delivery 📦

3 september 2021
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Thank you so much for the love Claire 💛

Betygsatt 5 av 5 stjärnor

Product is great

Product is great. I always struggled with finding a good shampoo that would provide volume and this does the same my favourite shampoo does, without all the plastic packaging. Doesn't require habituation, makes hair look nice since day one, smells great and you could even use it without a conditioning. Just a bit more expensive than regular shampoos but the delivery is quick and made through the mail box.

3 september 2021
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Thank you so much for the love Ines 💛

Betygsatt 5 av 5 stjärnor

Good products!

Good value and customer service. Excellent products too, especially for someone with sensitive skin, such as myself. Highly recommend.

3 september 2021
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Thank you so much for the love Thomas 💛

Betygsatt 1 av 5 stjärnor

Got to do better

I ordered and received a trial bar of thickening hair shampoo. it was dreadful and did not lather well at all. My hair felt like straw! This shampoo bar was nothing like as was being described and no it did not make my hair thicker either. I have since gone to another company whose shampoo bars are just amazing. Sorry nuddy you have got to do better as teacher says.

30 juli 2021
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Hey Christine,

Thank you for your review.
We're so sorry to hear that you didn't get on with your shampoo bar. A review of this type is a rarity for us, but of course, very much like skin, hair of subjective in nature.

We're glad you found a bar better suited and wish you all the bets in your plastic free journey!
All the love,

Team nuddy x

Betygsatt 5 av 5 stjärnor

Wow what an amazing product

Wow what an amazing product. I have been trialing the Shampoo Bar and even though it its small its Mighty. My hair has never been in such good condition. It feels so soft, manageable, tangle free and smells incredible. I had such high expectations and Nuddy delivered to the highest standard. Having an overall great sense of being part of a society who are making a concious effort to cut out products that are damaging to our world. Ideal for travelling and as a gift. Weldone Nuddy, ive been singing your praises from the rooftops already.

12 juni 2021
Omdöme utan inbjudan
Logotyp för nuddy

Svar från nuddy

Thank you so much for the love Amanda 💛 what a lovely review!!!

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