NUCO are just excellent! My daughter had an issue with a booking had the pleasure and good fortune to speak with MAEVE LOWTHER - She was just brilliant. So knowledgeable and efficient with the m... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been on a few Nuco trips, 2x SOS and a ski trip with my uni, and enjoyed them all throughly. George our account manager is excellent, she perfectly creates a welcoming but professional atmosphere... Se mer
Företaget har svarat
I had a nice experience with the staff member Fin who helped me with my refund. They were extremely helpful, friendly and quick to resolve the issue. My refund was sorted out much faster than I expec... Se mer
Företaget har svarat
The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as po... Se mer
Företaget har svarat
Företagsinformation
- Researrangör
- också i
- Skidsemester
Om We Are NUCO
Skrivet av företaget
We Are NUCO have been getting students to the mountains since 2012. As The Home of x, we’ve helped thousands of students hit the slopes, and we’re not slowing down.
What is We Are NUCO?
We’re the student-facing arm of NUCO Travel, based in Cheadle, Greater Manchester. We organise university ski and snowboard trips to the Alps and beyond, working directly with university snowsports clubs and committees across the UK and Ireland. We handle everything from transport and accommodation to lift passes and events, so university ski trip organisers don’t have to juggle it all themselves. As part of the NUCO Travel Group, we’ve helped take over 100,000 people to the mountains to date.
What’s included in a We Are NUCO ski holiday package?
Travel and transfers
Accommodation in resort
Lift passes
A full events programme, including après-ski, club nights and festival-style entertainment
Ski and snowboard hire and lessons are available as optional extras.
Which ski resorts does We Are NUCO cover?
We run trips to resorts across France and Andorra, including Alpe d’Huez, Avoriaz, Tignes, Val Thorens, Val d’Isère, Les Deux Alpes, Méribel, Risoul and Pas de la Casa. University clubs we’ve worked with have travelled to resorts including Les Deux Alpes, Risoul, Tignes and Pas de la Casa in recent seasons. Val Thorens, one of our most popular resorts, sits within the Three Valleys, the largest linked ski area in the world.
Do you offer group ski holidays?
Group travel is our bread and butter. We work with university snowsports clubs and societies of all sizes, from a handful of committee members to trips of thousands of students. We coordinate transport, accommodation, lift passes and events under one booking, so club organisers aren’t chasing separate confirmations.
What makes a We Are NUCO trip different?
Our resort reps run the trip on the ground and, alongside our account managers, are core to the We Are NUCO experience. Every trip also includes a full events schedule, from mountain yoga to open-air festival stages.
How do I know my money’s safe?
For UK bookings, we’re ABTOT protected, so your payments are safeguarded in the unlikely event of financial failure. For bookings made in EUR, your payment is protected under a separate insurance policy arranged to safeguard customer prepayments, in line with the Package Holidays and Travel Trade Act 1995 for our Republic of Ireland customers.
Kontaktuppgifter
Beech House, Gatley Road, SK8 1PY, Cheadle, Storbritannien
- 0161 402 3600
- info@nucotravel.com
- nuco-booking.com
4,7
Utmärkt
194 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Horrid customer service waiting time
Good if you don't run into any trouble during the booking process, which you most likely will. It's like mission impossible trying to reach a real person on their Live Chat if you need help with anything more complicated than what their AI chatbot can handle. I have had to wait for over an hour in front of the webpage on several occasions for a response. This subsequently made me double booked on my airport transfer and lost money.
7 januari 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Andy, Thank you for your feedback, and we’re sorry for the difficulties you experienced with our live chat and the impact on your airport transfer booking.
We’ve invested in our AI chatbot to handle simple queries, allowing our team to focus on the more complex issues our passengers may have. We do our best to respond to all live chat messages quickly, but due to the seasonal nature of our business, delays can sometimes occur. For urgent matters, we’re also available by phone for immediate assistance.
We appreciate you bringing this to our attention and will continue working to improve our support.
Great time
Great time, the only issues were with the room! So nothing to report thus far, great organisation, and a overall brilliant trip
27 december 2025
Svar från We Are NUCO
Thanks for the review Alexander! We really appreciate your feedback and look forward to welcoming you on a future trip.
Bag left on coach
My bag was left in the coach and Oliver helped me get the bag back, great communication and friendly help making it an easy experience for an annoying mistake
20 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thanks Thomas for taking the time to leave us a review. We’re glad to hear Oliver was able to help you recover your bag and turn a stressful moment into an easy experience! We hope you have a great rest of your trip.
Maeve on customer service was so…
Maeve on customer service was so helpful, kind and patient in resolving a stressful issue for me and a friend. Thanks again!!
4 januari 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Thank you so much for your kind review Aisling. We’re really pleased to hear that Maeve was able to help resolve a stressful situation with such patience and care, we’ll be sure to pass on your lovely feedback to her. Thanks again for taking the time to share, and we hope you have a fab trip!
What a Week - thank you Bells
We had Bells Harris-Johnstone as our main rep and she looked after us so well. Answering any questions and making sure we knew all the info. She also REALLY bought the vibe to the aprees and got us all up on the tables it was SUCH FUN! The skiing was amazing and there was themes and stuff to do every night! Thank you to Bells and to NUCO for the best week ever!
14 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thanks Jess for your kind words. We are delighted to hear that you enjoyed your ski trip with us and that Bells made such a fantastic addition to your week. We hope to see you travel with us soon!
Will atkinson is what made the…
Will atkinson is what made the experience great. He is my GOAT. He made us feel so welcome and we had many a great chat.
15 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
We're thrilled Ollie, that Will made such a great impact on your trip. We really appreciate your feedback and look forward to welcoming you on a future trip.
Trip to Val thorens
Trip to Val thorens
Started off great, learnt how to ski, had some fun nights out etc.
Unfortunately was cut short after a bad ski accident and had to be airlifted to hospital.
Customer service was a bit mediocre with handling everything, but managed to get it all sorted in the end.
Overall if it wasn't for injuring myself would have been an amazing trip
13 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Brandon, we're so sorry that you were injured on your trip - that is certainly not how we would want you to end the trip.
Thank you for the review and the kind words. We really appreciate your feedback and look forward to welcoming you on a future trip, once you're recovered!
they were all so lovely
they were all so lovely, we had an issue with the driver on the way there as he was making us a bit uncomfortable with some comments and nuco handled it perfectly. the reps were all so nice and so much fun, more friends than workers. abi rosy and johnnie were so good and cant wait for our next trip with them
20 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thank you Maisie for your review. We’re delighted to hear that you enjoyed the trip and that Abi, Rosy, and Johnnie made it such a fun and memorable experience. We're glad our team was able to handle the situation promptly. We appreciate your feedback and can’t wait to welcome you on another trip soon!
We had the best time in Les Arcs!!
We had the best time in Les Arcs!!! Everything ran very smoothly and the reps were so fun, especially our room rep Monty! He made sure we were all doing okay and having a good time and was always there if we needed him — he made the week that much better!
13 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
We're buzzing Emma, that Monty made such a great impact on your trip. We really appreciate your feedback and look forward to welcoming you on a future trip.
Great organization and the choice of…
Great organization and the choice of the resort.
13 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thank you for the review!
Had the best holiday ever
Had the best holiday ever ! Bells was such a caring and fun rep thank you so much to her for making our holiday so fun! She was so knowledgable and helped us get through the week knowing exactly what we should be doing and when. There were so many fab activities. Bells is the most incredible rep, person and human being known to mankind. Defo would recommend to all uni students.
14 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thank you so much for your amazing review Lizzie. We’re thrilled to hear you had the best holiday and that Bells made it such a fun and memorable experience. It’s great to know you enjoyed all the activities too! We can’t wait to welcome you on another trip soon.
What a week
What a week!
Nenah was a fantastic rep when I was in Les deux alpes. She was so helpful in showing us around the resort and giving helpful tips. She’s the best :)
19 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thank you Ella for your lovely review! We’re so glad to hear that Nenah made your time in Les Deux Alpes enjoyable and helped you make the most of the resort. We hope to see you on another trip with us soon.
Alpes D’Heuz trip
I was part of the Swansea lot, great experience, reps were great. Big shoutout to Max and Flick for being brilliant reps!
19 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
We’re thrilled to hear you had a great experience in Alpe d’Huez Jack, and that Max and Flick made your trip so enjoyable. We hope to see you on another trip with us soon!
Nuco is great
Nuco is great, the provide the most fun and security for your days and nights.
12 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thank you for the great review!!
I love Monty !!
I love Monty !!
Thank you for his job and kindness
He made us feel welcome and he helped us out for complaining to the hotel
13 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thank you so much for your amazing review Lise. We’re thrilled to hear you had the best holiday and that Monty made it such a fun and memorable experience. We can’t wait to welcome you on another trip soon.
would happily go with NUCO again
Nenah was really great and brought the vibes to Southampton snow, and the pub and club. We loved her! 🩷❤️
19 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thanks for the great review Joe! We're buzzing to hear Nenah brought the vibes and enhanced your trip!! Hopefully see you on another trip soon
Cassie was great as our Nuco rep
Cassie was great as our Nuco rep
15 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thanks for the great review Charlie. We love that Cassie was great rep and enhanced your trip!!
Was such a good time and cassie was…
Was such a good time and cassie was amazing she made sure we knew what was going on and looked after us really well
13 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thanks Sam for your review! We’re so glad to hear you had such a great time and that Cassie really enhanced your trip. We can’t wait to see you on another trip with us soon!
Fantastic trip as always
Fantastic trip as always! NUCO always made sure we were organised for events during the day and in the evening. Our room rep Cassie McGurk was great with any questions throughout the week and was spot on with arrival/departures.
12 december 2025
Omdöme utan inbjudan
Svar från We Are NUCO
Thank you for your review, Sam. We’re thrilled to hear you had another fantastic trip with us and that everything ran smoothly throughout the week. We're glad Cassie was able to support you throughout your week and we look forward to seeing you on your next trip with us soon!
Amazing skii trip
Amazing skii trip, had the best experience from beginning to end. Bella our rep was so accommodating and made our experience even better!
13 december 2025
Omdöme utan inbjudan
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.