NUCO are just excellent! My daughter had an issue with a booking had the pleasure and good fortune to speak with MAEVE LOWTHER - She was just brilliant. So knowledgeable and efficient with the m... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
I’ve been on a few Nuco trips, 2x SOS and a ski trip with my uni, and enjoyed them all throughly. George our account manager is excellent, she perfectly creates a welcoming but professional atmosphere... Se mer
Företaget har svarat
I had a nice experience with the staff member Fin who helped me with my refund. They were extremely helpful, friendly and quick to resolve the issue. My refund was sorted out much faster than I expec... Se mer
Företaget har svarat
The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as po... Se mer
Företaget har svarat
Företagsinformation
- Researrangör
- också i
- Skidsemester
Om We Are NUCO
Skrivet av företaget
We Are NUCO have been getting students to the mountains since 2012. As The Home of x, we’ve helped thousands of students hit the slopes, and we’re not slowing down.
What is We Are NUCO?
We’re the student-facing arm of NUCO Travel, based in Cheadle, Greater Manchester. We organise university ski and snowboard trips to the Alps and beyond, working directly with university snowsports clubs and committees across the UK and Ireland. We handle everything from transport and accommodation to lift passes and events, so university ski trip organisers don’t have to juggle it all themselves. As part of the NUCO Travel Group, we’ve helped take over 100,000 people to the mountains to date.
What’s included in a We Are NUCO ski holiday package?
Travel and transfers
Accommodation in resort
Lift passes
A full events programme, including après-ski, club nights and festival-style entertainment
Ski and snowboard hire and lessons are available as optional extras.
Which ski resorts does We Are NUCO cover?
We run trips to resorts across France and Andorra, including Alpe d’Huez, Avoriaz, Tignes, Val Thorens, Val d’Isère, Les Deux Alpes, Méribel, Risoul and Pas de la Casa. University clubs we’ve worked with have travelled to resorts including Les Deux Alpes, Risoul, Tignes and Pas de la Casa in recent seasons. Val Thorens, one of our most popular resorts, sits within the Three Valleys, the largest linked ski area in the world.
Do you offer group ski holidays?
Group travel is our bread and butter. We work with university snowsports clubs and societies of all sizes, from a handful of committee members to trips of thousands of students. We coordinate transport, accommodation, lift passes and events under one booking, so club organisers aren’t chasing separate confirmations.
What makes a We Are NUCO trip different?
Our resort reps run the trip on the ground and, alongside our account managers, are core to the We Are NUCO experience. Every trip also includes a full events schedule, from mountain yoga to open-air festival stages.
How do I know my money’s safe?
For UK bookings, we’re ABTOT protected, so your payments are safeguarded in the unlikely event of financial failure. For bookings made in EUR, your payment is protected under a separate insurance policy arranged to safeguard customer prepayments, in line with the Package Holidays and Travel Trade Act 1995 for our Republic of Ireland customers.
Kontaktuppgifter
Beech House, Gatley Road, SK8 1PY, Cheadle, Storbritannien
- 0161 402 3600
- info@nucotravel.com
- nuco-booking.com
4,7
Utmärkt
194 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 87 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Incredible trip with NUCO
4 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Isla,
Thank you for your kind review, we’re really pleased to hear you had an incredible trip with us!
We really appreciate you taking the time to share your feedback, and we hope to see you on another trip soon!
What a trip!
Great experience with the company as part of a uni ski trip, organized with both beginner skiers/party goers as well as more experienced skiers. Staff were lovely and an experience i would definitely go on again.
4 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Alban,
Thank you for your lovely review, we’re really pleased to hear you had a great experience on your university ski trip and that the balance of activities worked well for both beginner and more experienced skiers!
It’s great to know you found the staff lovely and that the trip was something you’d consider joining again, that’s exactly what we aim for!
We really appreciate your feedback and hope to see you on another NUCO trip in the future!
Great experience !
Really great company, organised everything so well, hosted loads of fun events and really friendly reps and staff. No complaints at all !
4 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Max,
Thank you for your fantastic review, we’re really pleased to hear you had such a great experience and that everything was well organised throughout your trip!
It’s great to know you enjoyed the events and found the reps and staff friendly and welcoming, that’s exactly what we aim for.
We really appreciate your feedback and hope to see you on another NUCO trip soon!
Svar från We Are NUCO
Hi Theo,
Thank you for your kind review, we’re really pleased to hear you had a great experience and an amazing week!
We really appreciate you taking the time to share your feedback, and we hope to see you on another NUCO trip soon!
Barty
Bartek, or as the historians will one day record him, Bart like Bart Simpson, was quite simply the beating heart of the trip.
From day one, he operated with the kind of presence that suggested he was not merely a NUCO rep, but some higher alpine force temporarily taking human form. Need help? Barty boy was already there. Question in the group chat? Answered before your thumb had even left the screen. Mild confusion about literally anything? Barty had it sorted with such ease that it started to feel like he had advance access to the script of the week.
What made him especially elite was that he somehow combined top-tier organisation with immaculate vibes. He kept everything running so smoothly that the whole trip felt effortless, while also bringing the kind of energy that made every day better just by him being there.
And then, of course, there were the dance moves. Not dancing in the ordinary sense, but more a majestic physical expression of joy, rhythm and mountain excellence. Watching Barty at après felt like witnessing folklore in real time. Future generations will speak of it.
He was helpful, hilarious, endlessly approachable and genuinely made the whole experience better for everyone around him. If NUCO were smart, they’d clone him immediately. 11/10 rep, 20/10 aura.
3 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Luca,
Thank you for such an incredibly enthusiastic and entertaining review!
We’re really pleased to hear you had such a great trip and that Bartek had such a strong impact on your experience. It’s fantastic to know he was consistently helpful, organised, and able to keep everything running smoothly while also bringing great energy to the group throughout the week.
We especially appreciate your comments about his approachability and the atmosphere he helped create, that balance between support and fun is exactly what we look for in our reps!
We’ll make sure your feedback (and the 20/10 aura) is passed on to Bartek. Thanks again for taking the time to share your experience, and we hope to see you on another NUCO trip in the future!
Tignes
Tignes
Amazing time in Tignes. Reps very helpful and very good value trip. However we were in a different resort of val claret to the rest of our uni who were in le lac aswell as having a broken door which wasn’t fixed all week. However our rep cam went above and beyond to try help us get this sorted and make sure we still had a good trip .
28 mars 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Olivia,
Thank you for your review, we’re really pleased to hear you had an amazing time in Tignes and found the reps helpful, as well as the trip good value overall!
We’re especially glad to hear Cam went above and beyond to support you and try to improve the situation throughout the week, we’ll make sure your kind words are passed on to him!
Thank you again for your feedback, and we hope to welcome you on another NUCO trip in the future!
Reps were great fun and really…
Reps were great fun and really knowledgeable.
1 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Ben,
Thank you for your lovely review, we’re really pleased to hear the reps were both fun and knowledgeable, that’s exactly what we aim for on every trip!
We really appreciate your feedback and hope to see you on another NUCO adventure soon!
Risoul trip
Great choice of location, fun and friendly reps and enjoyable events
Collection of equipment was easy and the accommodation was right next to the pistes
28 mars 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Ben,
Thank you for your great review, we’re really pleased to hear you enjoyed Risoul and found the reps fun and friendly throughout your trip!
It’s also great to know the events added to your experience, and that collecting your equipment was easy with accommodation so close to the pistes, which is a convenience really helps make the trip even better.
We really appreciate your feedback and hope to see you on another NUCO trip soon!
The trip was excellent all round
The trip was excellent all round. The resort was one I hadn’t heard of before and I was pleasantly surprised. The conditions were good and skiing was very enjoyable. NUCO organised the trip very well as keys, linens, lift passes and ski hire were very easy to pick up on the first day. Made the whole holiday run seamlessly.
28 mars 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Libby,
Thank you for your lovely review! We’re really pleased to hear you had an excellent overall trip and that the new resort was a pleasant surprise!
It’s great to know that everything ran smoothly from the start with keys, linen, lift passes, and ski hire all being easy to collect. We work hard to make those first day logistics as seamless as possible, so it’s great to hear that came through in your experience.
Thanks again for your feedback, and we hope to see you on another NUCO trip soon!
Bartek
Bartek was a great NUCO Room Rep, really friendly, easy to talk to, and kept everything running smoothly without making a big deal of it. Always around if you needed help and helped keep a good vibe in the group.
Solid 10/10
23 mars 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Sophie,
Thank you for your great review, we’re really pleased to hear that Bartek made such a positive impact on your trip!
It’s great to know he was friendly, approachable, and consistently on hand to help while keeping everything running smoothly and maintaining a good group atmosphere; that’s exactly what we aim for from our reps.
We really appreciate your feedback and will make sure your kind words are passed on to Bartek. Thanks again for travelling with NUCO!
Want to know who to hire?
Tell you more about my experience? Well, I wouldn’t be able to do so without mention of the most goated NUCO rep the world has ever seen: Bartek, A.K.A Bart like Bart Simpson.
If there were an Olympic event for NUCO reps, Bartek would have taken gold, silver, and bronze simultaneously as a result of his almighty omnipresence and omniscience which could be felt with the power of a thousand suns as to how he replied to questions on group chats (which he dutifully perceived as to their meaning since most of them were terribly lacking in common sense and grammar), and his ready availability to help with tasks on the frontlines such as lost ski passes and wrist bands.
Above all, his unmatched perspicacity, coupled with his sheer indefatigability makes him a most trusted component to any ski trip and companion in any realm of alpine endeavour.
But logistics alone don’t explain the phenomenon that is Bartek. The man managed the impossible balancing act of keeping everything running smoothly while also being the undisputed spirit of the trip. Energy at breakfast? Bartek. Motivation for the first run of the day when everyone’s legs are gone? Bartek. Ensuring that après somehow becomes the highlight of every single evening? Also Bartek and his questionably zenith dance moves.
There were moments where it genuinely felt like he had the power of teleportation. One minute he’s helping someone sort out ski hire, the next he’s halfway up the mountain checking everyone made it onto the lift, and then suddenly he appears again at the bar like some kind of highly organised snow yeti.
In short: 11/10 rep, 10/10 organisation, 100/10 vibes. Would trust Bartek to singlehandedly run a ski trip, and potentially even the entire Alpine region.
3 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi there,
Thank you for such an entertaining and enthusiastic review!
We’re really pleased to hear you had such a great trip and that Bartek made such a strong impression. It’s great to know he was consistently helpful with everything from group communication and logistics through to on the ground support with things like ski passes and general questions.
We also love hearing that he helped bring good energy to the trip while keeping everything running smoothly, that balance is exactly what we aim for from our reps!
We’ll make sure your feedback is passed on to Bartek and the wider team. Thank you again for taking the time to share your experience, and we hope to see you on another NUCO trip soon!
Very well organised
Very well organised, good skiing activities and friendly reps. Leah and Bart well top tier reps always happy to help out and going above and beyond.
27 mars 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Thomas,
Thank you for your great review, we’re really pleased to hear you found the trip well organised and enjoyed the activities!
It’s especially lovely to hear your shout out to Leah and Bart, we’ll make sure your kind words are passed on to them. They’ll be really happy to know their support and effort made such a positive difference to your experience!
Thanks again for your feedback, and we hope to see you on another NUCO trip soon!
NUCO smashed it again
NUCO smashed it again. My third trip with the company and this was the best one yet. Incredible Reps who helped make sure everything went according to plan in the resort and helped with everything! Specifically - Cassie, Nell and Chloe.
4 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Katie,
Thank you so much for your amazing review and for travelling with NUCO for the third time, we really appreciate your continued support!
We’re delighted to hear that this was your best trip yet and that everything ran smoothly in resort. It’s especially great to know that Cassie, Nell, and Chloe helped make the experience so enjoyable and were there to support you throughout, we’ll be sure to pass on your kind words to them!
Thanks again for coming back with us, and we can’t wait to see you on your next NUCO trip!
UoS Susnow 2026 Trip
During my trip I injured myself quite badly. I got onto Jake from NUCO and he suggested what actions to take and how the process works for the medical centre in france. I have the upmost respect and gratitude for this NUCO rep and I enjoyed the rest of the trip. Big thanks to Jake from NUCO !
1 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Joshua,
Thank you for your kind review, and we’re really sorry to hear about your injury during the trip. We’re very glad Jake was able to support you and guide you through the situation.
It’s great to hear that his help made a difference and that you were still able to enjoy the rest of your trip. We’ll make sure your appreciation is passed on to Jake, he’ll be really pleased to hear your feedback!
Thank you again for taking the time to share this, and we hope you’re feeling much better now!
NUCO reps
Honestly thought my trip would be a disaster losing my passport on the first day but if cass and nell weren’t so helpful it would’ve turned out that way. The nuco reps on my floor were outstanding in being helpful and raising my spirits cannot thank them enough for saving my trip!
28 mars 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Oliver,
Thank you for your review! We’re so sorry to hear about the stress of losing your passport on the first day, but we’re really glad Cass and Nell were there to support you and help turn things around.
It’s fantastic to hear that the reps were so helpful and uplifting throughout your trip, we’ll make sure your kind words are passed on to them. They’ll be really pleased to know they made such a difference to your experience!
We really appreciate your feedback, and we hope to see you in the mountains again soon!
The NUCO reps were amazing
The NUCO reps were amazing, specifically Heidi and Jenson for the trip to Tignes, Easter 2026. They really made the whole experience fantastic and any problems we had were solved by them as soon as possible. The only downside was the early coach pick-up home but this wasn’t a huge problem when the rest of the week had been made such fun! Heidi and Jenson absolutely deserve 100% recognition for being wonderful people
4 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Charlotte,
Thank you for your wonderful review, we’re so pleased to hear you had such a fantastic time in Tignes over Easter 2026 and that Heidi and Jenson made such a positive impact on your trip!
It’s great to know they were able to quickly sort any issues that came up and help make the whole experience so enjoyable, we’ll be sure to pass on your kind words and recognition to them.
We also appreciate your feedback on the early coach pick-up home. The departure times of our coaches are determined based on a number of factors, which sometimes means that concessions have to be made so that a timely return to the UK can take place. That being said, we’re glad it didn’t take away from what sounds like an amazing week overall.
Thanks again for travelling with NUCO, and we hope to see you on another trip soon!
Just a lack of knowledge from the reps
Just a lack of knowledge from the reps, no one had the right door codes which meant we didn’t get into our rooms until 4am!! The AI helpline bit was not good enough when we were stuck in passport security with the only answer offering us a phone number which wasn’t in service after 6pm mind we landed at 8pm
28 mars 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Tia,
Thank you for sharing this feedback. We’re really sorry to hear about the issues you experienced on arrival.
We understand how frustrating and stressful it must have been to be stuck at passport control and then struggle to access your accommodation. All relevant information necessary to access your accommodation was available in the accommodation voucher of the NUCO app, and the contact number for our 24 hour phone line was shared with all passengers prior to their departure.
That being said, we appreciate you taking the time to highlight these issues, as it helps us identify where we can improve. If you wish to, please contact us directly with your booking details so we can look into this further for you.
Thank you again for your feedback, and we’re sorry your experience was affected in this way.
Not knowledgeable enough
No codes for the doors when we arrived stuck outside at 3am in the Cold, not knowledgeable enough, lifts closing early and then now having the knowledge of where to go not organising people. Coach transfer leaving tinges couldn’t communicate with coach driver - multiple coaches Turning up, couldn’t get through to Emergancy number when stuck in passport control, AI bot to talk to.
28 mars 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi there,
Thank you for taking the time to share your feedback. We’re very sorry to hear about the difficulties you experienced on arrival and during your trip.
What you’ve described, especially being stuck outside in the cold and not being able to reach support when needed, is not the standard of care we aim to provide.
All information that was relevant for you to access your accommodation was included in your accommodation voucher in the NUCO app, and the contact number for our 24-hour phone line was shared with you before your departure. That being said, your comments have been taken seriously and will be reviewed with the relevant teams to understand how we can improve in the future.
If you would like to, please contact us directly with your booking information and we will take a further look into this for you.
Thank you again for your honest feedback, it’s important in helping us improve the experience for future trips.
amazing!
NUCO was great at La Plagne, and our rep Chloe was SO nice! she was so bubbly and brought so much fun to our room when she would visit. she kept us in the loop with useful info, and her dj set was so cool!
3 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Mia,
Thank you for your lovely review, we’re so glad to hear you had a great time in La Plagne and that Chloe helped make your trip even more special!
It’s fantastic to hear she brought so much energy and fun to your group, kept you well informed, and even added to the experience with her DJ set - that’s exactly the kind of impact we love our reps to have!
We really appreciate your feedback and hope to see you on another NUCO trip soon!
Amazing week
Amazing week didn’t get a good instructor on the first day but my uni staff informed NUNCO & this was sorted so quickly, also very understanding with my ADHD & autism
3 april 2026
Omdöme utan inbjudan
Svar från We Are NUCO
Hi Meghann,
Thank you for your review, we’re really glad to hear you had an amazing week overall and that the issue with your instructor was sorted quickly once it was raised!
We’re especially pleased to hear that you felt supported and understood throughout your trip. Creating an inclusive and comfortable environment for everyone is very important to us, so your feedback means a lot!
Thanks again for travelling with NUCO, and we hope to welcome you on another trip in the future!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.