Noxu Design Omdömen 

I placed an order on the 18th March and have still not received it.

Have chased this numerous times and have heard NOTHING back!!

Absolutely terrible service - do not use.

I dont think this company is legitimate.

Ich habe eine Lampe mit WiFi Steuerung gekauft. Es gab keine Anleitung wie die WiFi Steuerung funktionieren soll. Nach Internet Recherche stieß ich auf die Noxu Smart App. Diese sieht qualitativ schon fragwürdig aus und der beschriebene Prozess wie man App und Lampe koppeln soll funktioniert nicht ansatzweise. Auf Rückfrage erhielt ich keine Antwort von Noxu Design. Nach mehreren Nachfragen und 2 Wochen später erhielt ich eine kurze Mail, dass mein Problem der technischen Abteilung weitergeleitet wurde. Seitdem wieder Wochen lang keine Infos.
Die Lampe selber ist nett. Aber die Qualität ist nicht besonders hochwertig. Der Preis von circa 200 € also insgesamt gesehen viel zu hoch.
Ich tendiere dazu mich einer der anderen Bewertungen hier anzuschließen: hier werden Produkte zu überhöhten Preisen verkauft. Die Qualität stimmt nicht und der Service ist gleich Null.

I'm on my fourth Noxu Design lighting fixture. I have two corner light bars and two triangles. The lighting and patterns are beautiful! One of the light bars was bent with shipping and customer service took care of it promptly. Thank you!

I ordered a lamp long time ago, have not received it. They are not answering for phone calls or emails. They are scammers! Be awere and don’t waste your money!!!

I ordered 2 lamps and was told one was not in stock and was offered a refund. This was over 2 months ago and I have still not received a refund despite my many emails and telephone calls. They don't answer their phone and they do not reply to emails. The lamps are not even that nice. Just clever marketing and good pictures. Don't waste your money.

Beware

I ordered a Light cost over £300.00 when it turned up it was it a real bad state. When i finally got someone to answere the phone they agreed to send another which urned up in even more of a mess. They never answer the phone and are not replying emails. I feel very coned.

I ordered a Kona floor lamp for £139 and a Rin lamp arrived instead which is £89 on their website. I sent an email to highlight the mistake including photos. I received a response in 7 minutes with apologies but asking for more photos which I already had sent but sent again and now the company has ghosted me. They sent me a cheaper product than the one I purchased and they show no sign of following up. Do not use them.

Item took a lot longer than advertised to arrive but it is very well made and beautiful

Very efficient with the order and delivery. Absolutely love my Sutikku floor lamp, changes the atmosphere in the room exactly how I expected. Customer service has been second to none. Highly recommend

I ordered from this company on 12/1/22 & the order cost £150.00. With time, it became obvious they were unable to supply the item (although they have not admitted to this). On 11/3/22 I requested a full refund & this was promised on 14/3/22. I have yet to receive my refund. I warn buyers to avoid this company. If zero stars were available, that would be my rating.

It is a scam!
Same wares sold x4 x5 x6 times cheaper elsewhere!

Really sturdy lamps! I use them for my dance business and it works wonders for my audience. People comment on the cool colours and club like vibe. Really happy with my buy and it's long lasting. I purchase it back in 2020/2021

Based off of customer service, I give a five star review. My item did take longer than expected, but they always let me know and communicated with me. Just got tracking on my lamp and am ready to be blown away. Great work Noxu.

This site is a card scam. Take your order. create a delay. Wait until your banks card transaction dispute time runs out and then ghost you. be warned!

I am so happy with the floor lamp that I purchased . It adds so much atmosphere to my apartment and is a real taking point amongst guests . It comes with so
Many light settings that you can adjust to your mood . I Had a technical query and the team got back to me with really clear instructions in a matter of hours. Would highly recommend this product to anyone.

Have only bought one lamp from Noxu, and had a problem with the remote capability - but replacement piece sent immediately with no question - and it’s just beautiful. After-sales service second to none. Will be buying lots more from them for sure.

My experience with Noxu Design has been extremely positive. Not only are their products amazing and of high quality, also their aftersales service is second to none. Michael and Sebastian have been so responsive, cooperative, understanding and generous in resolving an issue I had. I would highly recommend Noxu Design and I will certainly buy more of their products. What a great company!

BIG FRAUD!!!... Don't buy there. Never received the ordered items. I have already filed a criminal complaint.

I love Noxu. Their products are absolutely fantastic. I run a business that has multiple sites across the UK so I have purchased lots of items from Noxu. Always extremely impressed with the quality of the products and the operational ease. Their customer service team are extremely attentive, professional and caring and truly want to provide a positive experience for their customers. Noxu are the real deal!

Buen diseño, pero la gestión de los envíos es un completo desastre. Tardaron casi un mes en hacer el envío, y además a hacerlo desde UK los impuestos que hay que pagar a la
Importación hacen la compra mucho más cara. Además una de las partes (dimmer) no funcionaba y al reclamarlo, volvieron a hacer el envío del repuesto (coste de 10 eur aprox) con gastos de importación de 30 euros, por lo que he desistido. En mi opinión, un timo. Nada recomendable para compradores de fuera de UK.