Went for resizing and was attended by Mavis. Hands down one of the most smoothest and wonderful experience Mavis was patiently answering all our queries and ensured we are catered to very well👍 highl... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Perfect 5 🌟 for Angeline’s smile and responsiveness in getting into details on what I initially imagined my custom made groom wedding band should look like. I changed my mind afterwards as I... Se mer
Företaget har svarat
Went to Novita to get our engagement ring, Michelle was clear in her explanation and managed to find us a IF diamond which is difficult to come by from other jewelery chain. If they have they did no... Se mer
Företaget har svarat
I lost my solitaire diamond earrings while travelling and was searching online for the most highly rated Lab grown diamonds available. Novita came out top spot on my google search . Ordered my rep... Se mer
Företaget har svarat
Företagsinformation
Om Novita Diamonds - Singapore
Skrivet av företaget
Novita Diamonds is proud to be one of the world's largest Lab Grown Diamonds retailers, with showrooms in Australia, NZ, the UK, Germany, Spain, Singapore, Malaysia and HK. Our lab-grown diamonds are created using state-of-the-art technology that not only produces the highest quality diamonds but also offers a sustainable and ethical alternative to mined diamonds. We are committed to providing our customers with high-quality fine diamond jewellery pieces without spending a fortune.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
At Novita Diamonds, customer satisfaction is at the heart of our business. More than a diamond jewellery company, Novita Diamonds is becoming the #1 accomplice of thousands of couples around the globe in their love stories.
Ethical Lab Grown Diamonds
Skrivet av företaget
- We're committed to our planet!
Free lifetime warranty and cleaning
Buy with confidence!
Our aim for all our customers is that they receive a lifetime of enjoyment from their jewellery.
Kontaktuppgifter
Scotts Road 15, #05-08 Thong Teck Building, 228218, Singapore, Singapore
- +65 6980 8200
4,9
Utmärkt
148 omdömen
Ber kunder att lämna omdömen
Detta företag bjuder in sina kunder att lämna omdömen – oavsett om de är positiva eller negativa
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 24 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Great service and quick turnaround on…
Great service and quick turnaround on my ring resizing. Special thanks to Mavis for helping with the process!
21 juni 2026
Omdöme utan inbjudan
Collection
Collection with Mavis and she was very detailed and polite. Highly recommend as the turn around time is not long as well.
21 juni 2026
Omdöme utan inbjudan
Mavis helped us and she was so friendly
Mavis helped us and she was so friendly
Amazing service and diamonds
13 juni 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Hi Ghina, thank you for your review!
We are so happy that Mavis provided outstanding service and her frinedly attitude helped you in choosing the perfect piece!
We will pass on the kind words to Mavis. We look forward to welcoming you back for more spoils ✨🎉💎
Went for resizing and was attended by…
Went for resizing and was attended by Mavis. Hands down one of the most smoothest and wonderful experience Mavis was patiently answering all our queries and ensured we are catered to very well👍 highly recommend them as the quality they provide is amazing
7 juni 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your kind words! 💍✨ We are so glad you felt supported throughout the entire process 😊 Your trust and recommendation truly mean the world to me 💖 Wishing you both a lifetime of love and happiness together 🥂💕
Mavis was helpful and informative
Mavis was helpful and informative. I love my pendqny!
1 juni 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your kind words! 💍✨
Mavis truly is a gem, we will pass on the kind words to her.
We hope to see you again soon for more spoils! 💎💐
Great service!
Great service by Mavis!
I would like to thank everyone in the team as well!
26 maj 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for the lovely review! 🌟💖
Mavis is doing a happy dance right now 💃✨ and the whole team is smiling ear to ear 😄🙌 We truly appreciate your kind words and can’t wait to welcome you again soon! 🥳💐
Excellent service by Mavis!
25 maj 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your kind words! 🌟
We’re thrilled to hear you had an excellent experience with Mavis 😊✨ Your support means a lot to us, and we look forward to serving you again soon! 💍💖
Mavis provide an excellent service for…
Mavis provide an excellent service for the ear ring purchase and the backing replacement.
25 april 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your kind review 💎✨ We’re so pleased to hear Mavis provided you with excellent service for your earring purchase and backing replacement 💍🤍 We’ll be sure to pass your lovely feedback on to her, she’ll be thrilled to know she made your experience a great one! 💕 Thank you for choosing Novita Diamonds, and we look forward to welcoming you again soon 😊✨
Fast and warm service from Mavis.
8 april 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your lovely feedback 💖 We’re so glad to hear you had a fast and warm experience with Mavis, she’ll be thrilled to hear this! ✨ We truly appreciate your support and hope to welcome you back again soon 💎😊
Just received my diamond earrings…
Just received my diamond earrings today, really happy with the quality and service from Mavis to check on my order and expedite the delivery. Appreciate much!
6 april 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your lovely review 💎✨ We’re so happy to hear you love your diamond earrings, such a timeless piece! 😍
Mavis will be thrilled to know her support made a difference, especially helping keep everything on track and getting your order to you quickly 🙌 We truly appreciate your kind words and hope you enjoy your earrings for many special moments to come 💖✨
Engagement Ring purchase and Resizing
Purchased the engagement ring for my fiancée and the service was wonderful. I was served by Mavis, who was friendly and patient. She answered questions I had, having known nothing about diamonds. After a few months, my fiancée and I came back to Novita and the ring resized slightly and it was Mavis again who served us with a smile. Would definitely recommend purchasing from here.
14 mars 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your kind review! 💎We’re thrilled to hear you had such a wonderful experience with Mavis, from helping you navigate your first diamond purchase to assisting with the resize. She’ll be so pleased to know her friendly and patient approach made a difference 😊 Congratulations to you and your fiancée, and thank you for your recommendation, it truly means a lot!
Mavis was very forthcoming and helpful…
Mavis was very forthcoming and helpful during our ring resizing appointment. She patiently advised us on the correct size and addressed our clarifications patiently. Great service.
7 mars 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your kind words! 😊 We’re delighted to hear that Mavis was able to assist you during your ring resizing appointment. Providing patient guidance and ensuring you feel confident about the perfect fit is very important to us. We truly appreciate your feedback and are so glad you had a great experience. Enjoy wearing your ring, and please don’t hesitate to visit us again if you ever need anything in the future! 💍✨
Mavis was very kind and patient with…
Mavis was very kind and patient with our order 😌🙏🏻
15 februari 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your lovely review 😌🙏🏻
We’re so pleased to hear that Mavis was kind and patient while assisting with your order, she truly cares about making every experience a smooth and enjoyable one. I’ll be sure to pass your beautiful feedback on to her ✨
The product is good
The product is good. Reception Marvis was great. Help me do gst refund
14 februari 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your kind review!
We’re so pleased to hear you’re happy with your purchase, and that Marvis at reception made a great impression, we’ll be sure to pass on your lovely feedback to her 😊
Mavis was helpful and detailed on the…
Mavis was helpful and detailed on the handling of my purchased! Fuss free done in few minutes.
Love it especially it arrives on time as stated! Really appreciate it a lot otherwise everything will not be possible.
7 februari 2026
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your kind words ⭐
We’re so happy to hear that Mavis was helpful and thorough in guiding you through everything, and that the process was smooth and fuss-free. That’s exactly the experience we aim to provide.
We’re especially glad your piece arrived right on time, we know how important timing can be, and it means so much to us that everything came together perfectly for you. Thank you again for your trust and support 💎
Visited the Novita Diamonds showroom on…
Visited the Novita Diamonds showroom on Scotts Road and had an amazing experience! Special thanks to Wendy for her friendly, knowledgeable, and patient service. I was after a signet ring, and although my size wasn’t in stock, they custom-made it for me in just a week. Stunning quality, ethical sourcing, and great value — highly recommend!
28 juli 2025
Svar från Novita Diamonds - Singapore
Thank you so much for the lovely feedback Monika! We're thrilled you had an amazing experience at our Scotts Road showroom 🏙️ Huge shoutout to Wendy for her exceptional service 🌟 So glad we could custom-make the perfect signet ring for you in record time ⏱️ Enjoy the stunning piece, ethical, high quality, and made just for you 💍✨ We truly appreciate the recommendation! 🙏💖
I purchased the 8.4ct tennis bracelet…
I purchased the 8.4ct tennis bracelet and I love it. The quality is superb for every day wear. Thank you to the Novita Diamonds team!
4 juni 2025
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Wow, 8.4ct of pure sparkle! ✨💎 We're so glad you love your tennis bracelet and that it’s become your go-to for everyday elegance 💖 Thank you for trusting the Novita Diamonds team, we loved helping you find your perfect piece! 🥰👏
Good service
Was served although I didn't pre-book an appointment. Good service from Angeline who helped me compare the differences between diamonds with different clarity/colour. Very satisfied with the purchase. Hope the missus likes it!
25 juni 2025
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
So glad we could assist you, even without an appointment! 😊 Huge shoutout to Angeline for her expert help in guiding you through the diamond details 💎✨ We're thrilled you’re happy with your purchase, fingers crossed the missus loves it too (we think she will! 😉) 💍💖
IF diamond Engagement Ring
Went to Novita to get our engagement ring, Michelle was clear in her explanation and managed to find us a IF diamond which is difficult to come by from other jewelery chain. If they have they did not make it searchable.
Post purchase was great as well, ring was ready before expected time. Around 6 weeks. Life time free cleaning Novita offered was also a factor that we took into consideration before our purchase.
18 januari 2025
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Thank you so much for your thoughtful review! 💍✨ We're thrilled Michelle could help you find that rare IF diamond, true perfection! 💎 It's great to hear the experience was smooth from start to finish, and that our lifetime cleaning offer added that extra sparkle to your decision 💫 Congrats again on your engagement, we’re honoured to be part of your love story! 🥂💕
🌟 **Absolutely thrilled with our experience at Novita Diamonds!** 🌟
From start to finish, everything exceeded our expectations. Initially, we planned to get an engagement ring, but we ended up purchasing a pair of stunning earring and necklace set, along with a gorgeous tennis bracelet—simply because the prices were an **unbelievable bargain!**
A huge thank you to Yani, who was incredibly patient and knowledgeable, guiding us through every step of choosing the perfect diamond. The quality of their lab-grown diamonds is outstanding, and we truly appreciate that Novita Diamonds offers a more ethical and sustainable choice at such a great price. Best of all—**NO hidden costs!**
A funny coincidence: Yani’s birthday happened to be on our wedding date! Despite my many inquiries and little hiccups along the way, she remained patient and always responsive. Even after the purchase, Novita Diamonds continued to impress us with their consistent follow-up and assistance, no matter where we were. The polite and seamless service made the entire process so comfortable and enjoyable.
And my engagement ring? Absolutely STUNNING! I get compliments on it all the time, and I couldn’t be happier with my choice.
If you're looking for exceptional quality, unbeatable prices, and top-notch customer service, I highly recommend Novita Diamonds! 💎✨
11 juli 2024
Omdöme utan inbjudan
Svar från Novita Diamonds - Singapore
Wow, what an incredible review! 💎✨ We’re so thrilled to hear that everything exceeded your expectations, from the engagement ring to the beautiful earrings, necklace, and tennis bracelet. Huge shoutout to Yani for making your experience memorable—her patience and expertise really shine through! And we’re so glad you love your engagement ring—it sounds absolutely stunning! 😍
Thank you for highlighting our commitment to ethical diamonds and transparency—no hidden costs here! We’re grateful for your kind words and can’t wait to help you again in the future. Wishing you all the best as you continue to enjoy your gorgeous pieces and all the compliments! 💖
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.