We owned one of Nova UKs original dicing machines which sadly broke. However, in a way this was a good thing as we are now the proud owners of a much better model which arrived very quickly after ord... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting l... Se mer
I bought a replacement dicer blade for my Nova slicer and dicer. I have no complaints about that. Why I gave it three stars was because of the packaging it was posted in. The dicer blade wasn’... Se mer
I did experience an issue and couldn’t get hold of the company by phone. However I emailed and received an almost immediate response which is all you can ask for. However I think you need to be able... Se mer
Företagsinformation
Skrivet av företaget
Intelligent, creative and innovative products for your home and kitchen. Discover more at: www.novauk.com
Kontaktuppgifter
Storbritannien
- novauk.com
4,0
Bra
371 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Speedy delivery and good quality goods
27 juni 2022
Excellent product at really competitive…
Excellent product at really competitive price. Top class service.
14 juni 2022
Svar från Nova UK
Thank you for such a lovely review!
Svar från Nova UK
Thank you for your review :)
Rude and aggressive staff
Unfortunately, a representative of yours at the Royal Cornwall Showground selling a whisk completely let this company down by being extremely rude and aggressive.
My father and son(5) were watching your demo while I was checking messages on my phone from behind them, he noticed this and told me not to video him - in which I replied I wasn't, obviously I wasn't filming someone whisking water....🤦🏻♀️ He then raises his voice at me in front of everyone around us including my 5 year old son and asks what was the point in him showing the whisk - I replied politely and said I had a gadget similar so I was aware of how it works but my father was watching and interested but he instead THREW all of the equipment and the contents of the bowls in the bins and used hand gestures for us to move on.
My father was contemplating buying one and actually had returned for the second time to watch but after this was put off by this terribly rude and ignorant person.
Not going to get many sales with an attitude like that!!!
Edited to add a reply -
Unfortunately, the seller having a huge banner with just your name on it makes it everything to do with your business. He is representing you and your products and as much as you find it difficult to imagine him being rude to anyone, he very much was - prompting my review.
Thank you for your offer of me emailing you, I wont be doing this, it is not why I wrote the review, it was purely to highlight to you that your brand representative was aggressive and put us, and I suspect the other people who witnessed it, off buying.
12 juni 2022
Omdöme utan inbjudan
Svar från Nova UK
I am really sorry to hear about a negative experience you had at the Royal Cornwall Showground. We wholesale our stock out to different customers who then go on to sale our products at events around the country - this isn't actually anything to do with our company. That being said, we have sold to this person for many years and it's difficult to imagine him being rude to anyone.
With this in mind, we would like the rectify this for you as we don't like to leave anyone with a negative experience. If you could email us at: info@novauk.com then we'd be happy to help :)
useless junk .Wasted my money.
1 juni 2022
Svar från Nova UK
I am sorry you are unhappy with your product, we are surprised as we normally get great feedback! We pride ourselves on selling high-quality, durable and useful products so we are sad to hear you don't like it. We are a small, family-run business and are always happy to help. If you just send us an email - as opposed to jumping straight to negative reviews - then we can assist you with this issue. Our email address is: info@novauk.com. Thank you!
Svar från Nova UK
Thank you for your lovely review!
Replacement
Replacement
I bought this to replace my original slice and dice as i used so much the blades broke.
24 maj 2022
Very handy when camping with no ehu.
22 maj 2022
Excellent product and customer service.
18 maj 2022
Very quick delivery but poor Customer Services
Very quick delivery which is excellent. However improvements on poor Customer Services is needed. Any communication sent never receives a reply which is poor service. Hence one star has been left off.
16 maj 2022
Good efficient service
14 maj 2022
Excellent
Excellent, so so easy and quick to use! I am delighted with it ! It's so safe too ...highly recommended x
11 maj 2022
Good quality products and fast…
Good quality products and fast delivery. Overall , very happy with my purchases.
10 maj 2022
All good
Efficient and fast delivery. Smooth ordering process. I like the product. All good.
24 april 2022
Very pleased
Good ordering process. Great offers. Quick delivery. Great product. Very pleased.
21 april 2022
Excellent service
16 april 2022
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.