We owned one of Nova UKs original dicing machines which sadly broke. However, in a way this was a good thing as we are now the proud owners of a much better model which arrived very quickly after ord... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting l... Se mer
I bought a replacement dicer blade for my Nova slicer and dicer. I have no complaints about that. Why I gave it three stars was because of the packaging it was posted in. The dicer blade wasn’... Se mer
I did experience an issue and couldn’t get hold of the company by phone. However I emailed and received an almost immediate response which is all you can ask for. However I think you need to be able... Se mer
Företagsinformation
Skrivet av företaget
Intelligent, creative and innovative products for your home and kitchen. Discover more at: www.novauk.com
Kontaktuppgifter
Storbritannien
- novauk.com
4,0
Bra
371 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Har inte besvarat negativa omdömen
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Cutters not very strong and fall apart…
Cutters not very strong and fall apart quite easily
15 juli 2023
Great Service
The website is easy to navigate. Products and postage are reasonably priced and delivery was really quick. Will definitely be ordering again!
16 juli 2023
Brilliant service
Fast delivery, easy to order from will definitely be ordering again and will recommend to friends and family. Overall excellent service.
14 juli 2023
I made a mistake on my order
I made a mistake on my order. I contacted the company, who sorted out my error very quickly and politely.
I have now received my pans and they are fantastic, even better than I hoped for. Their products are always superior.
6 juli 2023
Would highly recommend these cloths
Would highly recommend these cloths. Make window/mirror cleaning really easy
17 juni 2023
Thank you Lauren
I didn’t receive 1/2 items and this was resolved after contacting the team. It arrived within 24 hours
28 maj 2023
Great item super fast delivery
Great item super fast delivery
Good communication
Thank you
5 juni 2023
A happy whisk ending
Had an manufacturing issue with an item I bought at the Ideal show London 2023. The item broke so I contacted Nova ,who dealt with my issue, very very speedily. I wish more companies would be the same thank you very much. I have a new item on way to me .😁😁😁😁😁😁😁😁
8 juni 2023
Omdöme utan inbjudan
I saw an ad on instagram
I saw an ad on instagram. Really fancied the vegetable chopper but was worried it would be a scam. Looked at the website all looked good and decided I’d order. Came 2 days later. Couldn’t wait to chop something so grabbed a radish! Works great. Going to try a bruschetta topping tonight.
19 maj 2023
Prompt efficient service,
15 maj 2023
Delivered quickly.
6 maj 2023
Fast and efficient service
5 maj 2023
Brilliant product, very poor customer service
Brilliant product!
Unfortunately blades snapped and loved being able to buy replacements. However you can only buy 1 and the have to pay postage.
Tried to call but they never return the attempt. Finally contacted by email and told I could buy three different colours!!! Looks stupid so can no longer recommend this company.
Also very slow delivery, ordered on 25/4 and still no sign of the product.
25 april 2023
Just sooo expensive
14 april 2023
Amazing product and a very good quality…
Amazing product and a very good quality as described.
The product was delivered quickly.
9 april 2023
Svar från Nova UK
Thank you for your lovely review! :)
Nova great, can opener great, dicer has yet to convince me…
I really like the Nova products and find them a great company to deal with. The can opener is excellent, opens tins with no sharp edges.
I bought the large dicer set after losing all my newly applied mascara when chopping onions - it was a dicer or my swimming goggles. The three part dicer has been a disappointment - maybe I don't have the knack or at 5'4", can't apply enough pressure, it's struggling to deal with the veg I've tried (onions just about made it, aubergines at the largest size not so good, I had to finish the skins off with a knife), even though I followed the instructions.
I'll have a hunt for how to videos when I have the time, and hope I can make the dicer live up to the expectations created by the other super Nova products I have.
9 april 2023
Svar från Nova UK
Hi, I'm sorry you aren't getting along with your dicer as well as your other products! We have quite a few videos to help out. Our best advice is to wet the blades beforehand and to make sure you're using two hands, one on the container and the other on the arm near the end. You can find our videos on YouTube to give you some extra help! This one should help: https://www.youtube.com/watch?v=ArkNuGyYlJA
I am 5'3 and use it all the time, so don't worry - I am sure you will be able to as well. We love our dicer and hopefully you will soon!
Delivery was fine
Delivery was fine. The problem was a very poor-value product. The beater can be bought for about GBP 7. A small plastic 'stand' and cheap polythene (not even polycarbonate) beaker and poorly-fitting lid did not come close to justifying the extra cost. The beater is quite difficult to use and grates internally unless held exactly vertically. This is hard because it has space to skate around in the beaker. A dimple in the beaker base might have avoided this.
9 april 2023
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
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