Iâve bought several cases from them over the years and the quality has always been excellent and long lasting. When I order the wrong size case by mistake it was easy to reach out to them and it... Se mer
Ăven om vi inte verifierar specifika pĂ„stĂ„enden eftersom omdömeslĂ€mnarnas Ă„sikter Ă€r deras egna, kan vi mĂ€rka omdömen med en âverifieratââetikett ifall vi kan bekrĂ€fta att en företagsinteraktion har Ă€gt rum. LĂ€s mer
För att skydda plattformens integritet granskas bÄde verifierade och overifierade omdömen av vÄr automatiserade programvara som Àr tillgÀnglig dygnet runt. Tekniken Àr utformad för att identifiera och ta bort innehÄll som bryter mot vÄra riktlinjer, inklusive omdömen som inte Àr baserade pÄ en Àkta upplevelse. Vi Àr medvetna om att vi inte kan lÀgga mÀrke till allt. Det gÄr att flagga sÄdant som du tror att vi kan ha missat. LÀs mer
Det hÀr tycker kunderna
Still waiting for the item. Hope it arrives. Informed it was on 48hr delivery, been 8 days ? However after a couple of emails and an investigation by the guys at Navada the issue was identified and re... Se mer
Företaget har svarat
Great phone case arrived next day via Royal Mail 24. I found it on Amazon and ordered it directly since Apple stopped making their official leather case. Iâve had it for a week and itâs already d... Se mer
Found on Amazon, searched for the company, ordered direct, and very happy I did. I somehow forgot to enter my postcode, but within a couple often hours they followed up via email and let me correct... Se mer
Företagsinformation
Skrivet av företaget
NOVADA is a UK brand of very smart iPhone cases. We specialise in designing and producing handmade genuine leather cases.
Kontaktuppgifter
Unit 6, Henfield Business Park, BN59SL, Henfield, Storbritannien
- hello@novada.co.uk
- novada.co.uk
4,6
UtmÀrkt
28 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis efter mer Àn 1 mÄnad
SÄ anvÀnder företaget Trustpilot
Se hur deras omdömen och betyg hÀmtas, betygsÀtts och modereras.
Fantastic service!
Fantastic service!! Ordered my item on a Monday and received next day and the case was great quality. Would use again.
6 januari 2025
Omdöme utan inbjudan
Great service
My order came through quick.
Item was just what I expected.
1 januari 2025
Omdöme utan inbjudan
FRUAD! DON'T BUY!!
This website belongs to a fraudulent company. I ordered an iPhone 14 leather case from them on May 6th, and they sent me a message claiming that it was shipped on May 9th with a fake tracking number!
Of course, I asked them to provide the real tracking number through their email, but I haven't received any response.
I have called their number multiple times during working hours, but it always appears to be disconnected.
I am extremely surprised that a fraudulent British company like this is not held accountable by the government!
6 maj 2023
Omdöme utan inbjudan
Svar frÄn NOVADA
Weâre very sorry to read your review and understand how frustrating it is when an order doesnât arrive as expected.
To clarify the situation:
You selected Royal Mail International Standard, which is a non-tracked service. Because this delivery method does not include tracking, no tracking number was ever issued or sent. We did not provideânor claim to provideâany tracking number for this order.
Your parcel was dispatched on 9 May and later returned to us by Royal Mail as undelivered. We issued you a full refund, which has already been completed.
Regarding phone calls: weâre sorry if you had difficulty getting through.
We are a fully registered UK business, and we take these situations very seriously. We never want a customer to feel let down, and weâre always here to help resolve any issue.
Found on Amazon - ordered direct
Found on Amazon, searched for the company, ordered direct, and very happy I did. I somehow forgot to enter my postcode, but within a couple often hours they followed up via email and let me correct it. This was also on a Friday afternoon, and the case arrived the following morning, much faster than expected.
Oh, and the case itself is excellent. Couldnât be happier.
20 mars 2021
Omdöme utan inbjudan
Detta Àr Trustpilot
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