I mainly joined to test the mobile version on my work laptop. Registration worked, but three different documents were rejected without explanation. The problem returned after every login and made th... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Spinning slots on my tablet is smooth as silk, no glitches whatsoever.
Promotion terms were split between the cashier and promotion screen. After that, cash balance got tagged as promo even after I skipped the offer. I stopped using the bonus once the figures no longer a... Se mer
The support ticket states "waiting for player" even though I submitted the ID photo yesterday. I looked twice, same file, unchanged status, no clear next step. Customer support was still showing the s... Se mer
Viktig information
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
the game froze and there was no telling…
the game froze and there was no telling whether the spin had counted
Chloe was straight with me about the…
Chloe was straight with me about the delay, more than the emails managed. what she could not explain is why a 5th document was wanted on an account verified in March and used for deposits every week since.
Another document request today.
The session reminder arrived late
The session reminder arrived late, after I had already closed the game. Cute idea, useless timing. It felt like the site was ticking a box rather than helping anyone. Honestly, that is such a daft way to handle a simple request.
The self-control page said changes may…
The self-control page said changes may take time.
Fine, but it never showed when the new limit actually became active.
Support still had the same old note afterwards.
That is where the irritation started for me.
I mainly joined to test the mobile…
I mainly joined to test the mobile version on my work laptop.
Registration worked, but three different documents were rejected without explanation.
The problem returned after every login and made the site hard to use. By the end, I had spent more time troubleshooting than playing.
game weighting page.
game weighting page.
slots 100%.
roulette 10%.
blackjack 0%. so far so normal. what it does not say is that about thirty slots are also excluded, and that list is on a diferent page that is not linked from anywhere obvious.
Favorites vanished after login.
why does the lobby reset to the front…
why does the lobby reset to the front page every time you back out of a slot? youre then scrolling from the top again to find where you were. thats forty seconds a go and it happens every single time.
After work I was on the sofa trying to…
After work I was on the sofa trying to launch Eye of Horus. It gave me a blank grey screen twice, then finally opened on the third attempt with my stake reset to ten pence.
#79671 was closed before the issue was…
#79671 was closed before the issue was checked.
In my case
In my case, the same card photo requested again with no reason.
I saved Bonanza Megaways to favourites…
I saved Bonanza Megaways to favourites twice. Then the game opened in demo mode while real balance was visible. I only wanted to finish one round cleanly. I noticed it because I checked both desktop and mobile.
Simone told me the bonus was pulled for…
Simone told me the bonus was pulled for a breach of the max bet rule.
i asked which spin. she said the system does not show that to agents.
so the evidence is NOT visible to anyone i can speak to.
Monday night the cashout button greyed…
Monday night the cashout button greyed out right after I chose Mastercard. Another method was shown, then disappeared too. I had a small win sitting there and zero clear way to move it.
Bonus impossible to clear
the casino app shows a red dot on the…
the casino app shows a red dot on the messages icon that never clears. there are no unread messages. tapped it, opened every message, closed the app, reopened it, and the dot is still there four weeks later
The agent made no big promises
The agent made no big promises. They looked into the payout and the status updated later that night.
My KYC question got handled by Ava…
My KYC question got handled by Ava through the in-account messaging.
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.








