Canton, Ohio Office of North East Ohio Endoscopy Center, Inc.
Canton, Ohio Office: The appointment I had for a “colonoscopy” was NOT. Nobody told me, but it’s two appointments with the second appointment being the actual colonoscopy. The first appointment place was dark and shabby and hot and too small. I filled out a bunch of forms. Nurse practitioner was argumentative and condescending. Three different people asked me if I was diabetic and if I was on blood thinners. I was given instructions for the preparation of the second appointment (colonoscopy) – those instructions are too complicated for the average person and are overkill.
The second appointment was another set of rooms nextdoor. The lobby was too small and dark and shabby. I was taken to a prep room and then had a long wait. Then I was asked questions for about 20 minutes, many of which were redundant to information that I had already given at the first appointment. The assistant asked me what medications I was taking and I told her that I had already given that list at the first appointment. So she argued with me, saying that I am responsible for bringing my list to every appointment and that this facility is completely separate from the office nextdoor where the first appointment was. Then she asked me if I had a mastectomy in 1978………..I am a male and no I hadn’t (!!!). Then she asked to confirm who my primary care provider was, and her info was out of date, was my prior primary care provider. This despite the referral for the colonoscopy had come from my present primary care provider, so how did they get this wrong? Then another long wait, then the colonoscopy. The nurse put an IV in my right arm for the stuff to put me to sleep and messed it up - it was very painful and had to be withdrawn. (So then, she put a needle into a vein in my left hand and administered the sleep stuff there). Overall, this experience was terrible. I’ll never go back there again.