This is my second post regarding my Norelie Red Therapy Wand. I have had to have 2 replacement wands sent to me because both broke almost as soon as I received them. My last interaction with Norelie w... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
Norelie is a great company, both of the product and customer service are excellent. I bought RedRevive last year, it worked fine until recently. I contacted the customer service to see if it could b... Se mer
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I ordered a pillow, around 50Euros. I t arrived, in Greece, but for some reason was not delivered to me (some issue with the courier ? I dont care). When I ask for refund, they were saying to me thats... Se mer
Ich bin sehr zufrieden mit dem RedRivive! Ich leide seit 52 Jahren aufgrund eines Unfalls an einem Leistenbruch/Nackenschmerzen/Kopfschmerzen. Vor zwei Tagen hatte ich starke Nackenschmerzen und konnt... Se mer
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Our Mission is to Make Life Easier We search, test and develop the best innovations from around the world that make everyday life easier. Your opinion is valuable, it helps us develop our products and services according to your needs. We invite you to join us on our journey together.
Kontaktuppgifter
USA
- norelie.co
3,5
Medel
130 omdömen
Har besvarat 80 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
On April 7th I snapped a titatianum rod… this WORKS
On April 7th 2024 I snapped a titatianum rod in my leg horizontally detaching 2 tendons and a tearing a large muscle 60 percent, I already had minor edema in the other leg and regular night cramps ...After my corrective surgery I was unable to walk without a walker my legs were swollen and pain levels were often 8 out of 10 for just over a year and now both legs suffered neuropathy. I tried many advertised products, one cream reduced swelling. Then I Found NORELIE. BELIEVE ME IT IS SERIOUSLY HELPING. THE TENSION AND PAIN UNDER THE FOOT IS NOW MIMIMAL. I AM ABLE TO WALK V. SHORT DISTANCE. THE SEVERE PAIN IN MY LOWER BACK HAS REDUCED (POINT OF MUSCLE DETACHMENT. THIS COMPANY HAS SO SUPPORTED ME. I AM A REAL PERSON I am 80 years old and was totally active before the accident. I live in New Zealand. My name is Lee. THANK YOU NORELIE AND YOUR SO SUPORTING STAFF
22 maj 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Lee,
Thank you from the bottom of our hearts for sharing your story with us. Reading your message was deeply moving, and we are truly honored that our product and team have been able to support you during such a difficult journey.
Your strength and resilience after such a serious injury — snapping a titanium rod, torn muscle and tendons, and battling constant pain — is nothing short of inspiring. We're genuinely so pleased to hear that NORELIE has made a real difference for you: that the tension and pain in your foot have lessened, that you can walk short distances again, and that your lower back pain has eased. This kind of feedback is what drives everything we do.
It means the world to us to know that our team could play a small part in your recovery. Please know that we’ll continue to be here for you, and we’re committed to providing the support and care you deserve — always.
Regards,
Norelie
Swift and friendly solution of a…
Swift and friendly solution of a delivery issue: very competent and customer oriented! Thank you very much.
19 maj 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Kunde,
Thank you so much for your kind feedback! We're truly happy to hear that the delivery issue was resolved swiftly and to your satisfaction. It means a lot to us to know that you felt supported and that our team came across as friendly and competent.
We always aim to handle every situation with care and efficiency — and from now on, we’ll make sure your experience stays personal and stress-free. Your satisfaction is very important to us.
If you ever need anything in the future, please don’t hesitate to get in touch. We're always here to help.
Warm regards,
Norelie
Prompt service and informative
Prompt service and informative, friendly emails during and after ordering.
Very pleased with the insoles ordered They are good quality and seem to be doing the job. Less foot pain and strain.
12 maj 2025
Omdöme utan inbjudan
Svar från Norelie
Hi E.Banni,
Thank you so much for your thoughtful message! We’re delighted to hear that you were happy with the prompt service and found our emails helpful and friendly throughout your order process.
It’s even more rewarding to know that the insoles are making a positive difference — providing good quality and helping reduce your foot pain and strain. That’s exactly what we aim for, and we’re so glad they’re doing the job for you!
If you ever have any questions or need assistance with future orders, don’t hesitate to reach out. We’re always here to support you and ensure your experience stays smooth and personal.
Regards,
Norelie
Issue resolved same day as order placed!
Slight error in the confirmation email very quickly rectified (same day) before item despatched which saved me having to return an item and wait for replacements to be sent out. Couldn’t be happier
16 maj 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Matthew,
Thank you so much for your kind feedback. We're very glad to hear that the error in your confirmation email was resolved quickly and efficiently — before the item was even dispatched.
It's great to know that this saved you time and effort, and we're especially happy that you're so pleased with the outcome. Ensuring a smooth and positive experience for our customers is always our top priority.
Thanks again for your trust and support.
Warm regards,
Norelie
Super Kundenservice
Super Kundenservice, schnell und sehr unkompliziert, Sohlen noch nicht ausprobiert
16 maj 2025
Omdöme utan inbjudan
Svar från Norelie
Hallo Stefanie,
Vielen Dank für Ihre freundlichen Worte über unseren Kundenservice. Es freut uns zu hören, dass Ihre Erfahrung reibungslos, schnell und problemlos war - das ist genau das, was wir anstreben.
Wir hoffen, dass Sie die Sohlen genauso zufriedenstellend finden, wenn Sie sie erst einmal ausprobiert haben. Wenn Sie Fragen haben oder Unterstützung brauchen, sind wir immer für Sie da.
Mit freundlichen Grüßen,
Norelie
Sehr gute Ware und sehr kulanter Umgang…
Sehr gute Ware und sehr kulanter Umgang beim Umtausch.
15 maj 2025
Omdöme utan inbjudan
Svar från Norelie
Hallo Holger,
vielen Dank für Ihre freundlichen Worte. Es freut uns sehr zu hören, dass Sie mit dem Produkt zufrieden sind und der Umtausch reibungslos verlaufen ist.
Ihre Zufriedenheit ist uns sehr wichtig, und wir sind immer hier, um sicherzustellen, dass alles genau richtig passt und funktioniert, wie es sollte.
Nochmals vielen Dank für Ihre Unterstützung!
Mit freundlichen Grüßen,
Norelie
My wand stopped working after a short time and they are replacing it free and quickly.
Quick response with positive results. Excellent service.
10 maj 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Pam,
Thank you for your kind words. We're so glad to hear that you received a quick response and were satisfied with the outcome. Providing excellent service is what we strive for, and it’s wonderful to know we met your expectations.
If you ever need anything else, we’re here for you.
Best regards,
Norelie
Did not receive my free stand that I…
Did not receive my free stand that I was supposed to get free. E mailed them and they sent it right out.
They pride themselves on fast communication.
21 april 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Lorraine,
We're glad to hear that our team was able to resolve the issue quickly and get your free stand sent out without delay.
We truly appreciate your recognition of our fast communication—providing responsive and helpful service is something we take great pride in.
If you need any further assistance, we’re always here to help!
Regards,
Norelie
I sent an email regarding an error that…
I sent an email regarding an error that I made when placing an order. The response was fast and the issue was taken care of quickly and without any further need on my part to resolve the issue. Some of the best customer service I have ever received.
20 april 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Loren,
Thank you so much for your thoughtful feedback!
We are truly happy to hear that your experience with our customer service team was positive and efficient. Providing fast, friendly, and effective support is very important to us, and it’s wonderful to know that we could quickly resolve the issue for you.
Your kind words mean a lot to our team and encourage us to continue delivering the best possible service. Should you ever need any further assistance, please do not hesitate to reach out — we are always here for you!
Wishing you all the best, and we look forward to serving you again in the future.
Regards,
Nicole
It is an awesome product
It is an awesome product. It is easy to operate. That i bought another for my wife
24 april 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Ricky,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you found the product easy to operate and loved it enough to purchase another one for your wife. Your support truly means a lot to us.
If there’s anything else we can assist you with, please don’t hesitate to reach out. We’re always here to help!
Wishing you and your wife all the best with your new products!
Regards,
Norelie
Gerne wieder
Ich bekam zuerst die verkehrte Größe geliefert. Aber ich wurde von einem sehr netten Mitarbeiter betreut und habe sofort die richtige Größe zugeschickt bekommen. Die zu kleinen Bandagen durfte ich auch behalten. Die Qualität ist sehr gut und wird mir bei meinen Knieproblemen sicher helfen. Gerne wieder.
24 april 2025
Omdöme utan inbjudan
Svar från Norelie
Hallo Marion,
Vielen Dank für Ihre freundlichen Worte und Ihr positives Feedback!
Es freut uns sehr zu hören, dass unser Team Ihnen schnell helfen konnte und dass Sie die richtige Größe ohne Probleme erhalten haben. Es ist schön zu wissen, dass Sie mit der Qualität der Bandagen zufrieden sind und dass sie Ihnen bei Ihren Knieproblemen helfen.
Ihr Vertrauen und Ihre Unterstützung bedeuten uns sehr viel. Wir freuen uns darauf, Sie wieder bei uns begrüßen zu dürfen und sind immer für Sie da, wenn Sie in Zukunft Hilfe benötigen.
Mit freundlichen Grüßen,
Norelie
Harmonious perfect customer service interaction
Because of my highly satisfied experience with your "above and beyond"customer service representative, Cherry models intentional and inclusive listening and focused on a positive outcome with her diligence, kindness, clarity,enthusiasm, and confident skills and expertise. She models THE GOLD STANDARD and coveys respect and loyalty to the brand. She is an invaluable employee and please share review with her managers. Because of my intervention with Cherry, she empowered and interrupted my return to Amazon.Consider a salary adjustment. My name is Iris Sizemore
12 april 2025
Omdöme utan inbjudan
Svar från Norelie
Hi,
Thank you sincerely for your generous and thoughtful message. We are truly grateful that you took the time to share your experience with our team—especially your interaction with Cherry.
We’re absolutely delighted to hear that Cherry provided you with such exceptional service. Your kind words about her intentional listening, clear communication, and dedicated support truly reflect the values we aim to uphold every day. It’s clear that Cherry left a meaningful impression, and your feedback speaks volumes.
Please rest assured that your message will be shared directly with Cherry and her managers. Recognizing the dedication and positive impact of our team members is very important to us, and your comments help reinforce how valuable she is to our company and our customers.
Thank you again for your trust and for choosing to stay with us. We look forward to serving you again in the future.
Regards,
Norelie
I had an issue with a re-order of a creme
I had an issue with a re-order of a product and it turned out that the product was not re-ordered. Customer service checked it out and came back to me with the great results. Very friendly and cordial chat to make sure I was taken care of! Thanks.
19 mars 2025
Omdöme utan inbjudan
Svar från Norelie
Hi MW,
Thank you for taking the time to share your experience with us. We're glad we were able to resolve the issue with your re-order and that our customer service team could assist you promptly and courteously.
It’s always our goal to ensure our customers feel supported and well taken care of, so your kind words mean a lot to us.
Please don’t hesitate to reach out if you need anything further—we’re always here to help.
Regards,
Norelie
I am so happy with my RedRevive Wand
I am so happy with my RedRevive Wand. It has been a blessing for me and my husband. I want people to know how good it is!!! I had red spots on my legs. The doctors tried different meds but no results. I read the Ad for RedRevive Wand and ordered it 3 months ago. I use it every day. The Red Spots are gone!!! I have better circulation in my legs now. It helps with Joint pain especially in my hands. Also my husband has Neuropathy and it does wonder’s for him. Don’t stay in pain, order one today!!! You won’t regret it!!!
9 april 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Linda,
Thank you so much for taking the time to share your amazing experience with the RedRevive Wand. We’re absolutely thrilled to hear how much of a difference it has made for both you and your husband.
Your story truly resonated with us. We’re so glad the Wand helped clear the red spots on your legs when medications couldn't—and that you're now experiencing better circulation and relief from joint pain. Knowing that it's also bringing relief to your husband’s neuropathy is incredibly meaningful.
Your kind words are not only encouraging to our team but will also inspire others who are still searching for solutions. Your message says it all: “Don’t stay in pain, order one today.”
Thank you again for your trust, support, and for helping others discover a path to feeling better. We're honored to be part of your wellness journey.
Regards,
Norelie
The unit is easy to handle
The unit is easy to handle. The power button gets hit & interrupts treatment session as I rotate my grip. Otherwise, it.s good priced unit.
27 mars 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Tina,
Thank you for your positive feedback! We're glad to hear that you find the unit easy to handle and well-priced. We appreciate you sharing your experience, including the issue with the power button. Your input helps us improve our products for a better user experience.
If there's anything else we can do for you, please don't hesitate to reach out. Enjoy your device!
Regards,
Norelie
Pain relief that lasts
I’ve tried so many products for my chronic pain, but none worked as well as Redrevive. The pain relief lasts for hours, and I feel more flexible. The discount was a nice bonus, and the service was fantastic when I reached out for more info. I’m definitely sticking with this!
21 mars 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Wendy,
We’re so happy to hear that RedRevive has provided you with lasting pain relief and improved flexibility! It means a lot to us that, after trying many products, you’ve found one that truly works for you.
We’re also glad you appreciated the discount and had a great experience with our customer service team. Your support and trust mean the world to us, and we’re thrilled to have you as a valued customer.
If you ever have any questions or need assistance, we’re always here to help.
Regards,
Norelie
I can walk again!
For the longest time, I had trouble walking because of pain in my hips. Redrevive has helped me move more easily, and I can even take short walks again. I loved the discount I got, and the service was fast and friendly. This product has made a real difference in my life!
13 mars 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Calvin,
Thank you for sharing your experience with Redrevive! We’re truly delighted to hear that it has helped ease your hip pain and allowed you to move more comfortably again. Knowing that you can enjoy short walks once more brings us great joy.
We also appreciate your kind words about our service—we always strive to provide fast and friendly support. If you ever need any assistance or have any questions, please don’t hesitate to reach out.
Regards,
Norelie
The Norelie products are great
The Norelie products are great. Simple to use. I bought the items for my son, then he was not able to use them. I returned the items and did receive my full refund. Thank you, Norelie, for these great products which are helping people with serious problems.
25 mars 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Teri,
Thank you for taking the time to share your experience with Norelie! We’re delighted to hear that you found our products simple to use and that you had a smooth return process when needed. Our goal is to provide solutions that truly help, and it means a lot to know that our products are making a difference for so many people.
If you ever need anything in the future, we’re always here to assist you.
Regards,
Norelie
Seems to really work on the fungus.
24 mars 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Ed,
Thank you so much for sharing your feedback! We're thrilled to hear that the device is working well for you and helping with the fungus. Your satisfaction means a lot to us!
If you ever have any questions or need further assistance, please don’t hesitate to reach out. Wishing you continued success with the product!
Regards,
Norelie
Great Customer Service
When I ordered my Red Revive Wand I was helped by Fab a health expert so that I received knowledge about the product. He was very accommodating and spent time with me answering all of my questions. I was going to return it, because I have serious back issues and Cherry listened to my situation and she told me about a hands-free stand and that made all the difference in the world to me. I can't wait to receive it so that I can continue using it. So thank you Cherry for thinking out of the box. You just don't receive Customer Service like this anymore.
21 mars 2025
Omdöme utan inbjudan
Svar från Norelie
Hi Barbara,
Thank you so much for sharing your experience with us! We’re thrilled to hear that Fab and Cherry provided you with the support and guidance you needed. It’s always our goal to ensure that our customers feel informed and valued, and we’re so happy that Cherry’s suggestion made all the difference for you.
We truly appreciate your kind words and can’t wait for you to receive the hands-free stand so you can continue using your Red Revive Wand with ease. If you ever need further assistance, we’re always here to help!
Regards,
Norelie
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
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