Order arrived on time and the vendor used minimal packaging which is important. The product could do with a bit more information on recipes and how to use, even if that is a QR code to some part of th... Se mer
Företaget har svarat
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
We asked for a revised invoice and had not reaction from Nordic Chef at all. The invoice we have is a retail invoice, including Hungarian VAT but we are wholesaler and cannot claim back the VAT due... Se mer
Företaget har svarat
Har modtaget de fineste silikoneforme. Der var sket nogle misforståelser undervejs i processen men jeg fik en virkelig fin gave med som kompensation, det var nu slet ikke nødvendigt, men jeg er meget... Se mer
Företaget har svarat
Bestilte et kustadejern med hoveder til, troede jeg. I panik ringede jeg…. Hvad gør jeg. Lynhurtigt klarede vi ordre og betaling. Næste dag blev de manglende krustade hoveder afsendt. Og kunne afhen... Se mer
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Företagsinformation
Skrivet av företaget
What started out as a passion for fine dining, lead Nordic Chefs to be a leading platform to showcase great cuisine. With almost 3 million followers from all over the world on 4 pages, Nordic Chefs have become a place where delicious food and great chefs meet. In 2019 NC proudly became creators for "The Michelin Guide" and were lucky enough to create Michelin's first ever eBook. Nordic Chefs wanted to offer their own quality knives and kitchen appliances, approved by some of the best chefs in the world. We think we succeeded.
Kontaktuppgifter
Møllevej 17, 4070, Kirke Hyllinge, Danmark
- 41415541
- info@nordic-chefs.com
- nordic-chefs.com
4,6
Utmärkt
65 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Can't wait to try the spoons and the…
Can't wait to try the spoons and the croustade kit. They look beautiful and very handy.
4 oktober 2023
Svar från Nordic Chefs ApS
I know! we can wait for you to get them :) we wish you all the best
Thanks a lot for a fast delivery
Thanks a lot for a fast delivery, it’s really cool. Although, if it’s possible, can you share with us few recipes for this item(of course, if it’s possible).
30 september 2023
Svar från Nordic Chefs ApS
Dear Svitlana,
We sincerely appreciate your kind review. Your support means a lot to us. By subscribing to our newsletter, you'll receive more delightful recipes in the near future. We look forward to sharing them with you soon.
Best regards,
Nicolai
Svar från Nordic Chefs ApS
Dear Karlo,
Thank you so much for your positive review. It means so much to us 🙏🏻
All the best
Nicolai
Svar från Nordic Chefs ApS
Thank you so much! We are happy that you like our products.
All the best
Nicolai
We waited for delivery for almost a…
We waited for delivery for almost a month. There were no comunication that it will take so long.
18 september 2023
Svar från Nordic Chefs ApS
Dear Povilas,
Thank you for taking the time to share your feedback. I apologize for the delay in delivering your order. Our recent product launch exceeded our expectations, resulting in a high volume of orders that we were not fully prepared for. As a result, we experienced a shortage of stock, leading to a longer wait time for delivery.
To compound matters, there were unforeseen errors made by our supplier, which further delayed the shipment of the products. We have taken steps to rectify this issue and have already placed additional orders to ensure a more reliable supply in the future.
I understand that our lack of communication regarding the delays was disappointing, and I sincerely apologize for any inconvenience caused. We did sent out email notifications to all customers affected by the delay, I am sorry if you were not included.
We greatly value your feedback, as it helps us recognize areas for improvement. Please be assured that we are committed to enhancing our processes and communication to prevent similar situations from occurring in the future.
Once again, I apologize for any frustration this may have caused you, and I appreciate your understanding.
Best regards,
Nicolai
Extremely happy
I’ve been a fan of Nordic chefs equipment for a while so I ordered myself a personalised plating set. I am extremely impressed by the quality of the tools. While the engraving left a little to be deserved, I am overall very happy with the product.
6 september 2023
Svar från Nordic Chefs ApS
Dear Fraser,
Thank you for your review 🙏🏻 we are so happy you are satisfied with our products! The engraving are unfortunately worn off after some time, or if you put it in the dishwater.
I wish you all the best in the future.
Friendly thoughts
Nicolai
Very fast nice work
27 augusti 2023
Svar från Nordic Chefs ApS
Thank you so much 🙏🏻
All the best to you
Nicolai
As a chef it's great to know there is a…
As a chef it's great to know there is a company out there that works along with other chef to create an amazing product to assist chefs with their everyday duty. Nordic chefs has a large platform, with tons of information, recipes and knowledge available to everyone.
21 augusti 2023
Svar från Nordic Chefs ApS
Dear Kareem,
Thank you for your feedback! We appreciate your positive review - it means a lot to us!
We wish you all the best
Kind regards
Nicolai
Pincetsæt i verdensklasse
Jeg købte et pincetsæt, og det levede klart op til forventningerne. Det er af en god og lækker kvalitet, og man kan mærke at der er blevet lagt vægt på at det skal være lækkert og en fornøjelse at arbejde med. Jeg har fået købt alt for meget billig skrammel på spotvare tilbud andre steder, så det er dejligt at få noget i hænderne som føles som om at det er noget andet end engangsudstyr.
Levering dag til dag, så det er også som forventet i vores dage.
Nu skal jeg bare have lidt inspiration til at lave noget lækkert med sættet.
5 juli 2023
Svar från Nordic Chefs ApS
Kære Søren,
Tak for din positive anmeldelse af vores pincetsæt! Vi er glade for at høre, at sættet levede op til dine forventninger, og at du er tilfreds med kvaliteten og følelsen af at arbejde med det. Vi forstår fuldt ud din frustration med at købe “billig skrammel” andre steder, og vi er glade for at have kunnet tilbyde dig et produkt, der er langt mere holdbart.
Vi sætter stor pris på din feedback, og vi vil gerne hjælpe dig med at få mest muligt ud af dit pincetsæt. Som en måde at give dig inspiration i køkkenet, tilbyder vi opskrifter i vores nyhedsbrev. Når du tilmelder dig, vil du modtage lækre opskrifter, der er nemme at følge, men samtidig har et twist af restaurantkaliber. De kommer nemlig primært fra dygtige kokke fra hele verden. Vi er sikre på, at disse opskrifter vil give dig masser af inspiration til at lave noget lækkert med dit sæt.
Du kan tilmelde dig vores nyhedsbrev ved at besøge vores hjemmeside og indtaste din e-mailadresse i tilmeldingsformularen. Vi sender nyhedsbrevet ud med jævne mellemrum, og vi er sikre på, at du vil finde det både informativt og appetitvækkende.
Endnu engang tak for din anmeldelse, og vi ser frem til at inspirere dig med vores lækre opskrifter.
Med venlig hilsen,
Nordic chefs Team
The package was broken
The package was wet and a Little Bit broken on the outside. The tweezers were fine but the folder but the case they were in, has marks as well.
The tweezers are good to work with and i‘m fully satisfied with them.
All my complaints are about the delivery and packeging.
28 juni 2023
Svar från Nordic Chefs ApS
Dear Henrik,
Thank you for taking the time to share your feedback regarding your recent purchase. We sincerely apologize for the inconvenience caused by the condition of your package upon delivery. We understand how frustrating it can be to receive a damaged package, and we regret that it impacted your overall experience.
At Nordic Chefs, we strive to ensure that all our products are delivered in perfect condition, and we are disappointed to hear that this was not the case for your order. We would like to assure you that we take the quality of our packaging and delivery process very seriously, and we will be investigating this issue further to prevent similar incidents from occurring in the future.
We are glad to hear that despite the packaging issues, the tweezers themselves met your expectations and that you are fully satisfied with their performance. We appreciate your positive feedback in this regard.
Once again, we sincerely apologize for any inconvenience caused. We value your feedback and will use it to improve our packaging and delivery processes moving forward.
Thank you for bringing this matter to our attention.
Best regards,
Nicolai Damgaare Nielsen
Nordic Chefs
My order is incomplete.
My order is incomplete.
I ordered: Nordic Chefs SuperFine® Curved Tip Chef’s Tweezers 14cm
Color:
Olive Green
Ultra fine Or Fine Tip:
Ultra Fine No Teeth
2 40,26€
Nordic Chefs Croustade Iron 2 161,08€
Nordic Chefs Straight Chefs Spatula 22cm - Jet Black 2 53,68€
Nordic Chefs Straight Chef’s Tweezers 15.5cm - Jet Black
Color:
Jet Black
2 40,26€
Subtotal: 295,28€
Shipping: 20,13€ via Pickup Point - Postnord
Payment method: PensoPay
Total: 315,41€ (includes 59,06€ Tax)
And i only got 1 of everything. I would love to get the rest of the items what i ordered please.
19 juni 2023
Svar från Nordic Chefs ApS
Dear Remi,
Thank you for your review. We replied to your email within short time, saying that it got lost in the shipping. We are currently in dialogue with the shipping company to make sure you will receive the second part of your shipment.
As promised we will get back to you as soon as possible. All the best
Nicolai
Very good service and helpful staff
Very good service and helpful staff. I purchased online from a Norway and everything was perfect.
14 juni 2023
Svar från Nordic Chefs ApS
Thank you so much for taking your time writing this review.
all the best to you
Produkter af høj kvalitet
Produkter af høj kvalitet. Sød og hjælpsom kundeservice som svarer ualmindeligt hurtigt. Største anbefalinger herfra!
18 juni 2023
Svar från Nordic Chefs ApS
Hej Camilla,
Tusind tak for din anmeldelse. Det betyder rigtig meget for os. Rigtig god fornøjelse med dine produkter
Mvh
Nicolai
Thank you!!
Thank you for the great and speedy service. Appreciated the quick feedback and the personal message with the package
16 maj 2023
Svar från Nordic Chefs ApS
Dear Michael,
Thank you for your feedback. It means a lot 🙏🏻
All the best to you
Nicolai
Svar från Nordic Chefs ApS
Thank you so much for your review. We appreciate it 😄
all the best to you
Nicolai
Professional tools
Soft leather and durable bag to protect all the tools. Great tools for meticulous tasks.
9 maj 2023
Svar från Nordic Chefs ApS
Dear Souheil,
Thank you for your kinds words. It means a lot to us 😄 all the best to you
Nicolai
Its amazing
Its amazing, first time i orderes knife from online and i could not be more satisfied wirh experience. Feels very comfortamble in hand.
Spoons and tweezers are exactly like you want them to be.
And gift was very big suprise, while unpacking i found hand written personalised note. It gives so much for me as costumer, knowing that everything is taken care of.
Thank you 10 out of 10 would order again and reccomend to everyone to order.
26 mars 2023
Svar från Nordic Chefs ApS
Dear Mait,
Thank you so much for taking your time writing this review. We appreciate your kind words and we are thrilled to know, you were happy with the products and our personal note.
We wish you all the best
Nicolai
Wonderful tools and excellent shipment!
18 april 2023
Svar från Nordic Chefs ApS
Dear Xia,
Thank you for your review. We appreciate you taking your time writing this. We wish you a lovely day 😄
Bought a set of rocher spoons excellent…
Bought a set of rocher spoons excellent quality and they even sent some free scissors as a Christmas promotion
12 januari 2023
Omdöme utan inbjudan
Svar från Nordic Chefs ApS
Dear Jack,
Thank you for your review. That means a lot to us.
We wish you all the best and good luck with your products.
Kind regard
Nicolai
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.