Noobark Omdömen 113

TrustScore 3.5 av 5

3,4

Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer

För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer

Det här tycker kunderna

Betygsatt 4 av 5 stjärnor

Process of ordering was fine. The collar is sturdy and fine, just not as expected. I think I would be better with the handheld remote device. It would be good to provide customers with information reg... Se mer

Betygsatt 1 av 5 stjärnor

I tried to order one collar and got charged for five. Tried to cancel immediately but told that was not possible already was in process at warehouse. Received five collars and have emailed five times... Se mer

Företaget har svarat

Betygsatt 4 av 5 stjärnor

Wasn't sure if I could program it or not but it was pretty easy even for this senior! In just half a day my 6 month old's (border collie) horrible barking has decreased by approximately 90%. I can ha... Se mer

Betygsatt 5 av 5 stjärnor

When I received both of the collars, we started both of my golden retrievers out on them at a four on each of the options, vibrate, shock and sound. None of the options work for them to quit barking.... Se mer


Kontaktuppgifter

3,4

Medel

TrustScore 3.5 av 5

113 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Har besvarat 57 % av sina negativa omdömen

Svarar vanligtvis inom 1 vecka

Så använder företaget Trustpilot

Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 4 av 5 stjärnor

Process of ordering was fine

Process of ordering was fine. The collar is sturdy and fine, just not as expected. I think I would be better with the handheld remote device. It would be good to provide customers with information regarding possible returns up front. I’m returning the collar after I receive information on how to proceed.

18 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Scam site Chineese troep voor veelste…

Scam site Chineese troep voor veelste veel geld!!! En als je het terug wilt sturen allemaal smoesjes. Begin er niet aan. Koop via bol ...of dezelfde zooi via alie express.

17 april 2026
Omdöme utan inbjudan
Logotyp för Noobark

Svar från Noobark

Hoi daar,

Bedankt dat u uw feedback met ons heeft gedeeld. We nemen zorgen over productkwaliteit, prijsstelling en retourprocessen serieus.

Wat betreft prijzen, ons directe inkoop- en distributiemodel kan resulteren in verschillen vergeleken met andere platforms.

Omdat we uw bestelling niet konden identificeren op basis van de verstrekte informatie, hebben we contact opgenomen voor aanvullende details om uw situatie beter te begrijpen.

Wees gerust dat we uw situatie grondig zullen beoordelen en u dienovereenkomstig zullen ondersteunen.

Met vriendelijke groet,
Stella van NooBark

Betygsatt 1 av 5 stjärnor

I tried to order one collar and got…

I tried to order one collar and got charged for five. Tried to cancel immediately but told that was not possible already was in process at warehouse. Received five collars and have emailed five times trying to get return instructions for just delivered unopened collars for refund. Not getting any instructions or help. Have sent original email with order number to them but thus far nothing. This company seems to be fraudulent or a total scam with how they check out your purchase. This is very frustrating since items will not be used or will be opened. Did not even realize order had been completed until price of five collars was deducted from my PayPal account. Completion of transactions is very sketchy. This happened March 31, 2026. Have been trying ever since to get this corrected.

12 april 2026
Omdöme utan inbjudan
Logotyp för Noobark

Svar från Noobark

Hello Kim,

Thank you for sharing your experience. We’re saddened to hear that your experience with our support team has not met expectations.

We aim to provide clear and timely assistance, and we would like the opportunity to support you further. All returns are processed according to our return policy, which outlines the applicable conditions and timeframes.

At this time, we are unable to identify your order, so we have requested further information.

Please rest assured we will investigate and support you as quickly as possible.

Kind regards,
Carol from Tagsley

Betygsatt 5 av 5 stjärnor

When I received both of the collars

When I received both of the collars, we started both of my golden retrievers out on them at a four on each of the options, vibrate, shock and sound. None of the options work for them to quit barking. They recognized that the sound is there and they look at me like I have rocks in my head and continue to bark so we upped the strength of each option and nothing changed. Got up to an eight and today I just decided to stop shocking them and try something different. Not sure what that’s going to be.

6 april 2026
Omdöme utan inbjudan
Betygsatt 1 av 5 stjärnor

Theft

This company took my money and then never sent me a product. When I asked for a refund, they refused.
The worst customer service experience I've had in years and I'm out $100

20 mars 2026
Omdöme utan inbjudan
Logotyp för Noobark

Svar från Noobark

Hello Scout,

Thank you for your feedback.

Our goal is to ensure customers feel informed and confident throughout the purchasing process. We do not condone deceptive practices and take concerns like yours very seriously.

After reviewing your order, we can confirm that all charges have been fully refunded.

If you have any further questions regarding this case, please reach out to our support team and we will assist you.

Best regards,
Stella from NooBark

Betygsatt 1 av 5 stjärnor

I ordered one bark collar today and was…

I ordered one bark collar today and was charged for 5 ! I tried to cancel it immediately but as it’s Easter Saturday I’ve not heard anything yet. I emailed immediately cancelling both orders. I am now waiting a reply and also a complete refund. I shall be back with an update as soon as I have one along with my refund.

4 april 2026
Omdöme utan inbjudan
Logotyp för Noobark

Svar från Noobark

Hello Paula,

Thank you for your feedback.

Providing clarity and confidence throughout the purchasing process is a top priority, and we take your concern seriously. We do not engage in deceptive practices.

Your case has been escalated, and a dedicated agent is currently reviewing your order details, including the charge and cancellation request, to ensure a prompt resolution.

Kind regards,
Stella from NooBark

Betygsatt 1 av 5 stjärnor

Collar too big for smallish dogs

The collar seemed to be well made and the instructions were easy enough to follow, but it is not a collar for medium-small to small dogs. The collar was too big for my dog even on the tightest length. To make matters worse. Getting return information has been a nightmare. They want me to pay to ship it back, which is not ideal but it’s fine. But I have asked for the address to return it twice now and I just keep getting replies telling me to keep it and they will give me a percentage of my refund (25% and 45%) I don’t want to keep something I can’t use. I want to send it back and get my FULL refund. I’m not sure why you can’t find the order with the order number I provided because the customer service rep was able to with no problem.

1 april 2026
Omdöme utan inbjudan
Logotyp för Noobark

Svar från Noobark

UPDATE

Hi Angie,

Thank you for sharing your order information.

We have successfully located your order, and a dedicated agent is now reviewing your case to guide you throughout the process.

Our team is committed to resolving this situation as quickly as possible.
___________

Hello Angie,

Thank you for bringing this up.

We understand how disappointing it can feel when a product doesn’t meet expectations. Our collars are designed to fit a range of sizes, but fit can vary by dog. That said, we’d like to understand your case better.

At this time, we’re unable to locate an order linked to the details provided in this review, so we’ve sent you a separate request for more information. Please check your email inbox when you have a moment.

Your feedback is important to us, and we’d appreciate the opportunity to look into this further and assist you directly.

Looking forward to your reply,
Stella from NooBark

Detta är Trustpilot

Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.

Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.

Läs mer om andra typer av omdömen.

Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.

Läs mer om omdömesprocessen på Trustpilot.

Här är 8 tips på hur man kan skriva omdömen på bästa sätt.

Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.

Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.

Läs mer