Very happy with products and service, It’s A+++++ I will definitely continue to order from them and I hope they continue to be a good company.
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
The reviews here are what encouraged me to take a chance with this shop. The prices are good, shipping with a decent courier (not evri, thank god) with a quick confirmation email and dispatch.... Se mer
Företaget har svarat
One of the best online African supermarkets/stores. Made a large order to them back in late April and they fulfilled every single expectation. Some items they couldn’t add into my order and they immed... Se mer
Företaget har svarat
No surprises. The Vegetables were fresh, the meat products were still frozen. The dry products were properly separated from the cold. The prices were affordable and competitive. My go-to for my monthl... Se mer
Företaget har svarat
Företagsinformation
- Livsmedelsbutik
- Butik för afrikanska varor
- Frukt- och grönsaksgrossist
- Matleverans
- Online-matbeställning
Skrivet av företaget
We are an online retail store targeted towards selling Africans and Caribbean products.
Kontaktuppgifter
Basingstoke Road, Reading, Storbritannien
- 07903222334
- admin@niyis.co.uk
- niyis.co.uk
4,7
Utmärkt
448 omdömen
Ingen aktuell inbjudningshistorik
Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
Good quality food but very expensive
The ackee and saltfish are very expensive and can be bought at half the price elsewhere.
6 juni 2023
Svar från niyis.co.uk
Hello Yasmin,
Thank you very much for taking the time to write a review for us!
We appreciate your honest review, however we would like to kindly ask you to allow us to try to clarify this for you. Different companies have different prices, our prices are set to be convenient for customers, while allowing us to hold up our high standards. This means that we keep our prices the lowest possible to allow us to offer the high quality service we offer, such as great customer service, fast delivery, quality products, adequate and fast resolution of potential issues, and many other benefits that our customers enjoy.
While we appreciate that there are others out there offering lower prices than us, we feel lowering prices more than what they are at the moment will be detrimental on our customers as they will have to be content with a mediocre service and that is not what we stand for. Notwithstanding, we are continuously looking at how we can make our prices better than what they are at the moment. We strongly believe that as we grow we will be able to offer our customers even more incredible deals and prices, while maintaining our high standards.
We hope this helps you better understand us and our vision. We, of course, respect every single one of our customers and we definitely heard your voice and taken it into consideration for our future evolving plans.
Kind regards,
Niyis Team
Prompt delivery, fresh stuff
The website is easy to use, food is fresh and delivery is prompt.
6 juni 2023
Svar från niyis.co.uk
Hello Y.D
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Svar från niyis.co.uk
Hello Bernard,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Reliable delivery. Superb packaging. Excellent service
No surprises. The Vegetables were fresh, the meat products were still frozen. The dry products were properly separated from the cold. The prices were affordable and competitive. My go-to for my monthly african groceries shopping. No more trekking through muddy Dalston market! Lol!
29 maj 2023
Svar från niyis.co.uk
Hello Eme B.
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Meats was fresh and clean and I got…
Meats was fresh and clean and I got them well packaged . I’m impressed. I also got all my order . I will be shopping again soon
29 maj 2023
Svar från niyis.co.uk
Hello Theresa,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
The item received is precisely as…
The item received is precisely as depicted on the website's images, and it was delivered frozen and handled with care. Many thanks.
4 juni 2023
Svar från niyis.co.uk
Hello Roberto,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
I ordered Friday at 10am and paid for…
I ordered Friday at 10am and paid for next day delivery. Its Tuesday and still hasn't arrived
4 juni 2023
Svar från niyis.co.uk
Hello Frankie,
Thank you for taking the time to leave a review for us.
You placed your order on a Friday, and our policy which is clearly stated on our website says NEXT WORKING DAY delivery. Saturday isn't a working day and Parcelforce (our delivery partner) don't work on weekends.
Our policy also states that all orders placed after 11am on Thursdays are automatically carried over to the following week and processed on Mondays to be delivered on Tuesday.
We can also confirm that this customer did get their parcel a few hours after placing this review. We tried reaching out to them but have been unsuccessful in doing so.
We wouldn't withhold a customer's parcel as that wouldn't be beneficial to us and we are all about building trust with our customers.
Kind regards,
Niyis Team
I buy kenkey from them it's a staple…
I buy kenkey from them it's a staple diet in my country
31 maj 2023
Svar från niyis.co.uk
Hello Christina,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
The order came early and the food…
The order came early and the food stuffs are great except for the fresh vegetables and peppers that are not fresh again but when I complained I was told fresh vegetables arrive every Sundays that I can order on weekends to get the fresh ones.
31 maj 2023
Svar från niyis.co.uk
Hello Agnes,
Thank you for your feedback and for acknowledging the timely delivery and quality of most of your order. We apologize for the condition of the fresh vegetables and peppers you received.
We appreciate your understanding and wanted to share that our fresh vegetables arrive every Sunday. Ordering on weekends can help ensure you receive the freshest produce possible.
Thank you for your patience and for giving us the opportunity to serve you better. If you have any further questions or need assistance, please don't hesitate to reach out.
Kind regards,
Niyis Team
Svar från niyis.co.uk
Hello Mrs Vivian,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Swift delivery service
Swift delivery service. When ordering I was not sure with the quantity of what I was ordering but I am actually impressed when I got my order. Will be placing another order very soon.
29 maj 2023
Svar från niyis.co.uk
Hello Rakiya,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Nice customer service.Wonderful…
Nice customer service.Wonderful products. Your site is user friendly. I enjoyed everything I got from you last month
29 maj 2023
Svar från niyis.co.uk
Hello Abimbola,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Svar från niyis.co.uk
Hello John,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Fast delivery and well packaged
3 maj 2023
Svar från niyis.co.uk
Hello Mrs Diyaolu,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Attention to details with my order and prompt response when you have queries .
Attention to details with my order.
Although there was a hitch with the delivery,but they kept in touch to re-assure me ..
4 maj 2023
Svar från niyis.co.uk
Hello Yomi,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating.
We sincerely apologize for the inconveniences caused by Parcelforce (our delivery partner). This is beyond our control, but we do everything possible to make the customers issues sorted. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Good communication with love and care
Good communication with love and care, also quick delivery. Thank you!
Fresh and clean products it taste so good I’m definitely buying more. Thank you!
3 maj 2023
Svar från niyis.co.uk
Hello Comfort,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Great quality produce
Great quality produce , and delivered o time/schedule.
If I may also add a great selection of African food Produce
A very big Thank you
3 maj 2023
Svar från niyis.co.uk
Hello Olanre,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Svar från niyis.co.uk
Hello Juliana,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
Svar från niyis.co.uk
Hello Edem,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us.
We noticed that you left a 4-star rating. Please let us know what we can do to make it better, as we are actively working to improve our services based on our customers feedbacks and recommendations. Thank you.
We are looking forward to serving you better.
Kind regards,
Niyis Team
Svar från niyis.co.uk
Hello Bosede,
Thank you for taking time to write a review for us.
We are happy to hear that you had a great overall experience with us. Our services are tailored for our customers comfort and satisfaction.
We are looking forward to serving you again soon!
Kind regards,
Niyis Team
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