Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Nivo Host is best affordable hosting where you can host your sites.It provides best performance and server at good price.Nivohost gives domain renew prices less than other site like hostinger,GoDaddy or more sites.We also provide hosting for business websites many business hosted on our servers with trust and supports of our clients.In our hosting gives best 99.9% Uptime guarantee.
3,6
6 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 1 månad
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I am using the services as of now from last 1 month, I find it very Good, no hassles at all, infact the Customer services are Good too, I got proper & timely replies even in chat.
In the first when I was purchasing hosting then I have seen some worst review but along there are also good reviews . Later , I purchased vps hosting from nivohost and also face some minor issues but they solved problem instantly. This made me believe that these worst comments are just of rubbish. So no need to be scared of these comments.
they have very amazing and kind support team
Amazing hosting provider i experience since in 5 years in it sector. i hosted my 12 wordpress websites on nivohost for best performance. There cloud servers are giving amazing performance and handles high traffic website easily. i do this review to appreciate the nivohost support team and there service is best in hosting sector.
thanks to nivohost providing best services.
worst company no proper response when your write review, the haras you and ask to remove.
Svar från Nivohost
Hi Bhulekhland,
We’re sorry to hear that you feel this way. We take customer feedback seriously, including negative reviews, and we do not harass or pressure users to remove reviews.
When we reach out, it is only to understand the issue better and see if it can be resolved fairly. Unfortunately, discussions can sometimes be misunderstood, especially when emotions are involved, but our intention is always to help — not to intimidate.
If you experienced a problem with our service, we genuinely encourage you to contact us directly so we can review the situation and work toward a solution. Constructive feedback helps us improve, and we remain committed to transparent and respectful communication with all users.
Thank you for your time.
— Team Nivohost
In a recent communication, Nivohost support asked me to "update my Trustpilot review to reflect the complete context and facts." I am happy to oblige. Here is a factual, chronological account of my experience for all potential customers to see.
Fact 1: The Purchase & Cancellation (May 2025)
I purchased a monthly VPS subscription on May 3rd, 2025. The service did not meet my needs, so I cancelled it. On May 5th, 2025, at 7:47 PM, I received an email directly from Nivohost confirming my cancellation. It stated, "This email is to confirm that we have received your cancellation request... The service will be terminated within the next 24 hours." This is an undeniable fact from their own system.
Fact 2: The Billing Failures Begin (June 2025)
Despite my confirmed cancellation, on June 3rd, Nivohost's system incorrectly generated a new invoice (#1404) and began attempting to charge my card. These attempts soon became a daily harassment. Fortunately, I had the foresight to use a virtual card, which I immediately cancelled.
Fact 3: My Complaint Was Ignored (June 2025)
On June 22nd, 2025, I sent a detailed email to Nivohost's complaints department. I explained that they were trying to charge me for a cancelled service and attached screenshots of the payment failure notices. I received no response. My attempt to resolve this privately was completely ignored.
Fact 4: The Blame Game & Shifting Excuses (July 2025)
After I posted my initial review, Nivohost's story began to change:
Excuse #1 (Public): In their public reply here, they falsely claimed I never cancelled the service. This is contradicted by their own email from May 5th.
Excuse #2 (Private Email): In a private email, they shifted their story, now claiming I "continued using the service" after the cancellation date. This is also false because I didn't. More importantly, a cancelled product should not even be usable.
Excuse #3 (Blaming Partners): They claimed the daily charges were "standard behavior" for their payment gateway, Stripe. This is misleading. Such an aggressive retry schedule is not Stripe's default; it is a policy chosen by Nivohost.
Fact 5: The Attempted Censorship (July 2025)
When confronted with facts, Nivohost's next step was to flag my truthful review as "defamatory." Trustpilot's Content Integrity Team investigated their claim, found it to be baseless, and rightfully restored my review.
Conclusion: The Complete Context
So, here are the facts and complete context Nivohost asked me to provide. This is not a misunderstanding. It's a documented sequence of failures:
A failure to honor a confirmed cancellation.
A failure to respond to a direct customer complaint.
A failure of their billing system, which still attempts to charge my expired card daily, even today.
A failure to take any responsibility, instead resorting to shifting excuses, blaming the customer, and attempting to silence factual criticism.
This is the full truth. Make your own decision, but I would advise anyone considering this company to be extremely cautious.
UPDATE 18-08-2025: Just to show how serious they are; after all this, there is still a daily attempt to take money from the card.
UPDATE 03-01-2026 Until today, every day like clockwork they try to take money from the card. Proof on file!
Update 25-02-2026 today for the first time no attempt. Added a star for effort.
Svar från Nivohost
Hi Jens Snej,
We would like to sincerely apologize for the ongoing payment failures related to your service. We cancelled your invoice for no futher attempts.
Upon reviewing our system logs, we identified that this issue was caused by an internal system error. Your service was not cancelled after your request, and due to this, our automated billing system continued generating invoices incorrectly.
We truly regret any inconvenience or confusion this may have caused and appreciate your understanding in this matter.
As a gesture of goodwill, we would like to offer you a 20% discount on any new VPS service you may purchase with us in the future.
Thank you for your time, and once again, please accept our sincere apologies.
— Team Nivohost
Best hosting very fast support once check it.
Svar från Nivohost
Thankyou sir for your review it will help in providing best services.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
