i was able to get into my profile and start watching the training guide i have purchased, really great stuff, also received some indicators for free along with tons of other stuff to learn from. defia... Se mer
Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Det här tycker kunderna
This company has wonderful products and their customer service is excellent. I have no problem reaching out and having someone return my call or email.
There appears to be two different web pages. When I log on one of the pages I can't get to the platforms that I signed up for. I can only get to the proper page by responding to a recent email from Ni... Se mer
Företaget har svarat
I didn't hear anything from you for a couple of days after I spent $1997 for the Quantum Edge robot. That really surprised me, especially after all the talk about "white glove treatment" in the webin... Se mer
Företaget har svarat
Företagsinformation
Skrivet av företaget
Ninjacators is Americas #1 NinjaTrader® Innovator with over 450 mistake-proof NinjaTrader® Indicators & automated trading edges. Over 50,000 NinjaTrader® users in 29 countries TRUST US with their daily futures trading for a quicker and easier way to win their way everyday. Ninjacators is headquartered in New York with offices in Florida. Since 2008 Ninjacators has helped over 50,000 traders prosper faster on the NinjaTrader® platform. Developing over 450 innovative indicators. And nearly 100 unique plug-and-trade strategies with a proven trading edge. All based on our combined 70 years of successful institutional and retail trading experience.
🌟 NINJACATORS EXCLUSIVE PROMOTION 🌟
Skrivet av företaget
- 🚀 Leading the Way in NinjaTrader® Innovations 🚀
- 🔸 A Legacy of Excellence: Founded in 2008, Ninjacators reigns as America's top NinjaTrader® Innovator. Recognized globally as the #1 Seller of NinjaTrader® Indicators & Strategies, our impact resonates across the trading community. 🔸 Trust of 50,000+ Traders: We don't just offer tools; we offer a legacy of trust, with over 50,000 traders entrusting their trading journey to our expertise on the NinjaTrader® platform. 🔸 450+ Innovative Indicators: Navigate the complexities of market trends with our vast collection of over 450 state-of-the-art indicators, designed to give you the competitive edge. 🔸 100 Unique Strategies: Dive into trading with confidence, leveraging our arsenal of nearly 100 meticulously crafted plug-and-trade strategies that assure both simplicity and efficacy. 💡 Join the Future of Trading! Experience unparalleled innovation and stay consistently ahead in the dynamic world of trading. With Ninjacators, your trading aspirations are not just dreams; they are achievable milestones. 🔥 Act Now! Dive deep into the world of trading with the best in business. Your prosperous trading journey starts here! 🔥
Kontaktuppgifter
228 Park Ave S, 10003, New York, USA
- +1 (877) 843-3301
- help@ninjacators.com
- ninjacators.com
4,4
Utmärkt
690 omdömen
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I have followed Josh for years now
I have followed Josh for years now. He always does a good job.
15 oktober 2024
Svar från Ninjacators LLC
Hello,
Thank you, we’re delighted that you can continue joining Josh's sessions. We’re happy to have you with us!
Svar från Ninjacators LLC
Hi Elizabeth,
Thank you! We’re thrilled to hear that you’re enjoying our live sessions and products!
Svar från Ninjacators LLC
Hi Norman,
Thank you for your review! We truly appreciate your support!
Thank you
Good afternoon, Craig,
I hope this message finds you well. I wanted to take a moment to express my sincere gratitude for everything you do for our team. While it is your job, your dedication and willingness to go above and beyond truly stand out. It’s evident that you genuinely care about helping everyone succeed with their respective products.
As someone who has owned a business for 29 years, I understand that feedback often comes in the form of complaints. Therefore, I felt it was important to reach out and let you know how much I appreciate your hard work. Ninjacators is incredibly fortunate to have you on their team.
Thank you once again, and I wish you a fantastic week ahead!
Best regards,
Vinny King
22 oktober 2024
Omdöme utan inbjudan
Svar från Ninjacators LLC
Hi Vinny,
Thank you for your thoughtful and encouraging review. We truly appreciate your kind words and recognition of our team member, Craig.
At Ninjacators, we strive to provide exceptional support and service to all our customers, and it's wonderful to hear that Craig's dedication has made a positive impact on your experience. We're glad to have you as part of our community!
Here you will find elite traders
Here you will find elite traders
Excellent, support, next level of future trading systems , to fit all levels from novice to advanced traders. Customer support is tailor made to the individual. Big up Ninja
15 oktober 2024
Svar från Ninjacators LLC
Hello Kasimu,
Thank you for your wonderful review of our products and team! It means a lot to us, and we are here to support you on your trading journey!
Your products are very useful and high…
Your products are very useful and high quality. I have had support people who really worked hard to help meet my requests.
15 oktober 2024
Svar från Ninjacators LLC
Hi Diana,
Thank you for your thoughtful review! It means a lot to our team to know we've been able to help and that the tools have been beneficial for you.
I found there was too much talking its…
I found there was too much talking its my first time so I might have to get used to it
16 oktober 2024
Svar från Ninjacators LLC
Hi Germaine,
Thank you for your feedback on Futures Edge! We encourage participation in our interactive live sessions, which may vary each day. We hope you'll continue to join us!
I really enjoyed while learning!
I really enjoyed while learning!
Great, Richard and Josh!
Thank you
15 oktober 2024
Svar från Ninjacators LLC
Hi Enrique,
That's wonderful to hear! We're glad you're finding value in our Futures Edge live sessions!
Ninjacators is always responsive and…
Ninjacators is always responsive and accurate in their customer support.
14 oktober 2024
Svar från Ninjacators LLC
Hi Jean,
Thank you for your review! Our team truly appreciates your support and is glad to know they were able to help you.
Abigail she answer on time and try to…
Abigail she answer on time and try to do everything to satisfy my demande,
6 oktober 2024
Svar från Ninjacators LLC
Hi!
Thank you for your kind review, glad our Agent Abigail has been able to help!
The support person Michael was very…
The support person Michael was very quick to respond but my issues never went away. So we were unable to resolve the issue.
4 oktober 2024
Svar från Ninjacators LLC
Hi Jim,
Thank you for your review.
We're sorry to hear about the ongoing issue, but we're glad that Agent Michael has been there to assist you.
Rest assured, he's still connected with you as we are committed to finding a resolution, and we truly appreciate your patience.
Support is slow to respond
Support is slow to respond. Tried calling one time and no call back.
7 oktober 2024
Svar från Ninjacators LLC
Hi Nathan,
We apologize for the delay. It appears that our agent, Cheryl, has been able to assist you. However, we will follow up to ensure that you are fully taken care of.
Communication
Communication, while not perfect, is very good. Good if not great support.
28 september 2024
Svar från Ninjacators LLC
Hi Charles,
Thank you for sharing your experience with our support team; your feedback means a lot to us!
Delayed customer service response and product service
A lot of products get presented. Customer service takes too long to respond. Exchanges or refunds take a long time.
28 september 2024
Svar från Ninjacators LLC
Hi Chander,
We appreciate your concerns and want to assist you as effectively as possible.
It seems that many of your requests have been submitted outside of our Customer Service Hours or as multiple inquiries at once. While we’re more than happy to help, we kindly ask that you keep your requests concise and within our operating hours for the best response time. Thanks!
The bundle i purchased seams to be good…
The bundle i purchased seams to be good but the template in not loading on my computer i have email called several times but no help as of yet
28 september 2024
Svar från Ninjacators LLC
Hello,
Thank you for sharing your feedback. Our team is dedicated to assisting you with the templates, and we will continue to work with you until the matter is fully resolved.
I gave you 5 stars because I think your…
I gave you 5 stars because I think your product is worth it,
trying to reach anybody by phone is a huge problem - a long wait with automatic response and then leave your number- I'm willing to wait on the line but don't want the vagary of somebody possibly calling back at my inconvenience
20 september 2024
Svar från Ninjacators LLC
Hi Michael,
Thank you for your five-star rating and feedback!
We’re glad you find our product valuable and apologize for the issues you’ve experienced with phone support; we are working to improve response times and appreciate your patience.
Never got my email with the login…
Never got my email with the login credentials for the software after I purchased it. Had to call support to have them send it. Got it taken care of and finally got logged on.
19 september 2024
Svar från Ninjacators LLC
Hi Kevin,
We apologize for the delay in providing your login credentials, but we’re glad to hear our team was able to assist you! If there’s anything else you need, please don't hesitate to let us know.
Ninjacators Tunnel Trader pkg
I purchased and paid for the Ninjacators Tunnel Trader on Sept 20, 2024 and signed for the Software Licensing Agreement, got the confirmation the same day, Ninjacators still asked to sign the agreement, so I signed the agreement again and got the confirmation on Sept 22, 2024, still don't get the License Key for the indication.
I regret paid for the Tunnel Trader pkg and they don't give me the license key for the indicator, that is a waste of my money for nothing.
20 september 2024
Svar från Ninjacators LLC
Hi Melinda,
We're sorry to hear about your experience.
It appears you've been in contact with our Support Team, and we have taken steps to ensure your access to the program and clarify how our tools are activated for licensing. We hope our assistance has resolved the issue, and we will follow up again to ensure you have a satisfactory experience.
Thank you for your patience!
There appears to be two different web…
There appears to be two different web pages. When I log on one of the pages I can't get to the platforms that I signed up for. I can only get to the proper page by responding to a recent email from Ninjacators. Support is limited to regular hours Monday thru Friday. Some of my issues come up late Friday or over the weekend.
19 september 2024
Svar från Ninjacators LLC
Hi Brian!
Thank you for your review. We apologize for any confusion; at Ninjacators, we specialize in creating third-party tools for the NinjaTrader platform. We do have specific support hours to ensure that we can provide you with dedicated, personalized assistance.
All my questions were answered
All my questions were answered as to how to get the best from Blackbeard Pro without being able to dedicate into deep engagement / study for the time being.
12 september 2024
Svar från Ninjacators LLC
Hi Rodney,
Thank you for your review. We strive to offer our programs fully ready to use, along with available resources in your Member Area to help save time for our traders. Happy Trading!
Detta är Trustpilot
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.