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Snyd og bedrag. Har haft utallige problemer med min lejlighed, og ingen har kommet og lavede nogle af tingende. På trods jeg har kontaktet nido omkring det flere gange…

Nido Living took over administration over the apartment building that we are renting in October 2023. We had many issues before they took over. But the last company atleast answered and Communicated with us. But since Nido took over, its been impossible to get in touch with them.
It took them over 3months to answer an email. Very unprofesional from a big company. They dont pick up the phone either.
We had heating problem, our heat in the apartment didnt work properly. Have in mind that this has been a very cold november and desember in Denmark. And our apartment have not been the only one with these issues. We have a facebook group, and 80% of the tenants have this problems. And nobody can get in touch with Nido.

Are you considering renting apartment from Nido Living, expect this kind of service from them.
Stay Away!

Lej bestemt ikke via dem!
Har sendt adskillige mails, som ikke bliver svaret på.
De overtog for nyt firma i Vallensbæk, og holder sig ikke til lejekontrakten, ved betaling af husleje. Meget skummelt.
Derudover, havde jeg ikke varme i min lejlighed i 2 måneder og selskabet stillet hverken radiator eller varmeblæser til rådighed, først EFTER varmen var kommet. Det er næsten mere komisk end tragisk.
De virker ikke reelle. Ovenikøbet, skrev de, at de ville kigge på mine fejl i lejligheden 18 december, men dukkede aldrig op.
Jeg kunne lave en hel liste over ting der ikke fungere!
Lej IKKE hos dem! De sidder ikke engang i Danmark.
Pas på derude.

Det er et virkeligt dårligt selskab man kan leje hos,efter 1år har man stadig ingen varme,og fejl og mangler er ikke udbedret,filtrods henvendelser konstant,1 års gennem gang ikke udført

Our daughter made a typing mistake when registering at Nido Living in mid of October.

As the website does not offer the possibility to correct this mistake by herself, she sent several mails and tried to phone Nido to register the correct mailaddress- no success within more than 6 weeks.

Therefore she did also not receive the information of Nido Living an 21.12.2023, that the planned rental start at 06.01.2024 will be delayed approximately up to 6 months.

We already made a payment and tried to contact Nido since then, no chance of an answer.

Ik had een huurcontract voor 27 januari, krijg ik twee weken van te voren te horen dat er water in het beton zit. Mag ik nu last minute een nieuwe woning zoeken! Geen e-mail gehad enkel een telefoontje zonder enige oplossingen voor hun fouten.

Nido verkoopt enkel leugens.

The staff is amazing as well as the people you get to live with.

Have tried to contact them for several days, because i want to know if my termination of my apartment has been received by them - but no answer. Not on email or one the phone numbers. And today when trying calling them, it just said that the number wasn't connected. I live at their apartments in Vallensbæk Strand.

I’m a tenant living in Nido Vallensbæk strand, Denmark.
Unfortunately since Nido has taken over management of this property, there has been many unsolved issues and there is absolutely no way of contacting them.
They don’t send an invoice for the rent.
They don’t answer their e-mail regarding any ongoing problem in this property.
They don’t answer phone.
The care takers don’t answer phone.
And many tenants have contacted them regarding the warming system that is not working and still NO ANSWER from Nido.
So we are wondering now, is Nido actually a company or it’s just an scam website?

I discovered Nido through the Uni newsletter and I immediately fell in love with the place. However, what really convinced me to book a room is the AMAZING client service I received. Not only did they reply to every one of my emails in a record-short time but their answers were every time useful, polite and just really sweet. 12/10, I would recommend to all students !!

Money stolen avoid asap

Tried so many ways and left so many messages for contact. This is what it's taken to get any response.

Liverpool University

Children owed 1000s from last year and drugs/ violence all over the building.

It's a complete circus

I didn't have all the required documents yet for the booking process but they were so helpful and understanding (Thank you Temmy) Plus the studios look very promising :)
Excited for my stay!

Paid a refundable deposit for The Bridge Newcastle and cancelled within 14 days back in May however as of September I am still waiting for a my refund

Relatively big rooms especially compared to a lot of student rooms. Staff friendly though not available everyday or 24/7

Mint, lovely experience, would definitely go again

When I arrived at Nido, the room I booked was very dirty, there were still items belonging to the previous person like expired food on the ground. I found cockroaches in the room and immediately asked to change the room. The Nido Team, which was the most unprofessional team I’ve ever seen, told me I had to upgrade of room and pay more than 1300£ because there were no standard rooms available. I also found someone to rent my room and Nido took 80% of the money I should have received and they threatened me to bring me to the Court.
I should have definitely stayed at another place and I will never recommend this place! I don’t care to pay 1300£ monthly as soon as the service is there. But when it’s expensive and you’re threatened, nothing is cleaned, and you’re in an environment surrounded by cockroach, just run away !

- Unbelievable the lack of communication from their side when it comes to my deposit. Still waiting after I moved out two months ago, to get my deposit back. No reply from their side, to the point I’m seeking legal advice to get my money back. Other residents are dealing with the same issue.

- Fire alarm went off at random hours of the days, disrupting people their sleep, studies or free time. Unnecessary and lost time for the local fire department to show up multiple times a month.

- Left my kitchen utilities for 5h in a common kitchen, to found out cleaning staff threw away all my brand new stuff in the trash. ( Luckily management reimbursed my stuff after 2.5 months back and forth e-mailing).

- Company portrays themselves with values such as sustainability and ecology, yet students weren’t allowed to donate stuff. The amount of brand new stuff you could find in the trash was outstanding. The usage of excessive and useless heating and electricity of the building also contradicts their values.

- Their app claims Nido organizes weekly monday breakfasts and friday movie nights, never seen that happening.

- The gaming nook and play area, is also just some cheap marketing. You need to rent a gaming console for a high price in order to use the gaming nook. The dartboard was completely broken and the pingpong table always was missing some stuff.

- When I moved in, I found cigarette butts in my window frame, a lot of dust, a leaking toilet, clogged hair in the bathroom and used toilet paper under my matress. Left over sauces in the fridge from the previous resident. For paying 8.600 DKK/month you expect atleast to be checked in a clean room.

- Don’t be misled by all the positive reviews, they ask their residents multiple times to write reviews in order to win cash prizes. Ofcourse, no one will write a bad review during their stay because high-likely the residents will feel they won’t make a chance to win money.

Positive remarks ( although they heavily outweigh the negative sides).
- The rooftop is amazing.
- Frontdesk was nice and polite and resolve quickly any problems that occurred during my stay.
- The gym was small but effective.
- The room was comfortable, black out curtains were the best, kitchen/bathroom were small but convenient.
- I met some awesome fellow residents during my stay and Nido did organize a rooftop party once which was amazing.

Already an expensive place, this year a utility charge which was added without any notice, no transparency on what that charge will be used for. Money grabbing as the prices are already 3 to 4 K over other places.

One receptionist, Michelle, was very rude, she did not had the kidness to approach with people. She was not patient to treat with foreign people who may not know about the laws in Ireland.

Also in the accommodation you work with people from other countries and the laws are very different, so you can tell people about the 28 days notice when you want to move out.