I was tentative about ordering to begin with as often Facebook ads are misleading. So I just ordered two pairs of the joggers. I loved them so much I've made two further orders since - jeans, shorts a... Se mer
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I bought two pairs of joggers - so pretty, great quality and so comfortable! My only suggestion is that maybe to stitch the waitlist cord in at the back as mine found its way out in the wash 🤣 Als... Se mer
Företaget har svarat
I absolutely love Niche. The clothing quality is second to none. It fits perfectly and so comfortably to wear. The customer service is great, on the odd occasion I’ve needed to return something th... Se mer
Företaget har svarat
Great service delivered very quickly and the quality of order was great fitted well was very pleased with my purchase and will be ordering again soon.
Företaget har svarat
Företagsinformation
Skrivet av företaget
Niche is the sister company of Hancock and Wood who are a fourth generation family business. Our department store has been trading from the same site in Warrington, Cheshire since founded in 1914. We have developed and expanded over the years to meet the changing demands of our customers and now combine the best traditions of service with a modern twist. In July 2020 we launched our online brand Niche serving customers both nationally and in the local area, offering our latest arrivals online at affordable prices. We receive new stock several a week so there is always something new to tempt you! We pride ourselves on providing excellent customer service following the traditional service model that we adhere to within our bricks and mortar store. Unlike many faceless online companies we will resolve any issues you may have quickly and efficiently. Susie is now the fourth generation of the Hancock family to take the helm at H & W, her sons Billy and Henry aspire to take the reins of the family business in the future!
Kontaktuppgifter
25-29, Bridge Street, WA1 2EZ, Warrington, Storbritannien
- 01925982354
- help@nicheonline.co.uk
- nicheonline.co.uk
Har besvarat 100 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I love Niche Online clothes
I was tentative about ordering to begin with as often Facebook ads are misleading. So I just ordered two pairs of the joggers. I loved them so much I've made two further orders since - jeans, shorts and more joggers. They are so comfortable. Got the jeans yesterday and I'm wearing them now and they are so comfy I won't want to take them off this evening and feel good quality and hard wearing. I've only bought bottoms so far as the tops I wanted were sold out.
Great service delivered very quickly…
Great service delivered very quickly and the quality of order was great fitted well was very pleased with my purchase and will be ordering again soon.

Svar från Nicheonline
Great quality
I bought two pairs of joggers - so pretty, great quality and so comfortable! My only suggestion is that maybe to stitch the waitlist cord in at the back as mine found its way out in the wash 🤣
Also bought 2 tops - again absolutely gorgeous.
Quick delivery too.
Thank you!

Svar från Nicheonline
Always fabulous Customer Service
I've bought so many items from Niche over the last few years. Tops, shorts, joggers, jumpers, just loads. The quality is always good, I've recommended them to many friends and family. But last month, a Palermo knit jumper arrived with a snag in the front. Yasmin was brilliant when I contacted them via email about the issue. Prompt, polite, friendly and really helpful. She sent me a returns label straight away and held back a replacement jumper for me as there was only one left in my colour choice. I returned the item and had the replacement delivered to my door is just over 24hrs. Great service and I LOVE the Palermo knit jumper now 🥰 Thank you Jasmin and all the Team for a fabulous service. You really do look after your customers.

Svar från Nicheonline
Excellent
I had a fantastic experience with Niche Clothing. The quality of the product was excellent and offered great value for money. Delivery was very prompt, and the whole process was smooth from start to finish. I’m extremely pleased with my purchase and will definitely be ordering from them again. Highly recommended!

Svar från Nicheonline
I absolutely love Niche
I absolutely love Niche. The clothing quality is second to none. It fits perfectly and so comfortably to wear.
The customer service is great, on the odd occasion I’ve needed to return something there has been no messing around.
Orders arrive promptly and are always beautifully packaged.
Spot on, can not recommend Niche enough, thank you

Svar från Nicheonline
Fantastic handbags
My order arrived promptly and I was so pleased with my handbags..lovely looking and quite spacious inside.

Svar från Nicheonline
Excellent item and price
Excellent item and price. Easy to order online. Great communication. Item sent and received very quickly. Will certainly look to buy from here again 💫💫💫💫💫

Svar från Nicheonline
So far very disappointed
So far very disappointed as first order didn’t turn up and the replacement order hasn’t either! Been told the products are lovely but until they get their delivery guys sorted out I couldn’t tell you! My next day delivery is turning into next month at this rate ☹️

Svar från Nicheonline
Just received my delivery am really…
Just received my delivery am really happy with my purchases so beautiful excellent quality great value for money arrived on time would highly recommend thank you all so much 😊.I got two crossbody bag's amazing 👏.

Svar från Nicheonline
tassel cross body bags
I have bought 3 tassel cross body bags. They are excellent quality for the price and swift delivery. My only gripe is ,, I know colours can vary a little as on screen, but 2 of the 3 were very different to what I was expecting. I kept the bags as I still liked them.

Svar från Nicheonline
A great company!
I ordered two bags at an absolute bargain price, on Friday afternoon, and they arrived today, Monday! The quality is great, and I'm thrilled with them. Fantastic value and service.

Svar från Nicheonline
Bags
I wanted a bag as a gift but ended up over 2 orders with 4 different styles and colours crossbody bags for myself and love them. Lovely broad straps for comfort too. Also was next day delivery, amazing.

Svar från Nicheonline
Great customer service
Absolutely fabulous customer service I had to contact re non delivery ( wayward evri driver) within 3 days replacement sent next day delivery and I had daily email advising of actions taken ….. bags great too!

Svar från Nicheonline
Lovely bags
I purchased a few slingbags in sale.I am absolutely delighted with them going to give as gifts they are very good quality a real bargain and the delivery time is excellent. I would not hesitate to order more items from this company.

Svar från Nicheonline
All round excellence! 100% recommended.
This company sell quality items at decent prices (and their sales are really good too!)
Communication is spot on, as is the service they provide.
100% recommended.
Thank you Nicheonline.

Svar från Nicheonline
Love my new magic trousers
Love my new magic trousers. I love how they move with you and make you look slimmer. They can be smart and casual. Really comfortable.

Svar från Nicheonline
Great customer service
I ordered some cord trousers from Niche. Unfortunately they were to small. After returning the item I was contacted by customer services who dealt with the issue promptly and a refund was made the next day.
Only one negative is you have to pay to return items. In today's online market this was a little disappointing but I appreciate that they are a small business.

Svar från Nicheonline
Loving my new Milan trousers I got from…
Loving my new Milan trousers I got from Niche. Lovely quality. I bought the khaki colour. They fit really well and are comfortable to wear. The delivery was quick and efficient. I will be back for more item I am sure.

Svar från Nicheonline
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