Newstarace Omdömen 76

I did not receive what what pictured In the website. Ordered 5 linen shirts. All too small. Very thin see thru material. One is completely different than pictured. I can't say it's even linen.
I have exchange 13 emails. They are giving me the run around. Offered $50 refund on $135 of product. I filed a dispute with the credit card company and they asked me to clear the dispute and they would help me. Knowing that I can not file a dispute for the same charge again. There is no info on the website about where these are made. It's obvious by the slow shipping and the packaging it's china. The website says to contact for returns and refunds but there is not information on the policy. Because obviously they won't give one.

The items delivered do not match the pictures. I ordered a dress described as embroidered but it was a block print on cotton. A dress described as linen was the cheapest see-through cotton. Colors and details are completely different than advertised. Scam company.

An ABSOLUTE SCAM - If you have ordered, CANCEL ASAP.
This company advertise itself as being from 'Oregon, USA', IT IS A LIE. They are among the cheapest, most deceitful scammers from CHINA online.

Absolutely shocking quality (truly unusable, really awful low quality) with ZERO resemblance to photos.
No returns possible - they offer half of your paid order as 'refund' instead, which is alarming, because clearly the items are not worth a penny, zero.

We waited 8 weeks for 'dresses'which were only 'shipped' after several complaints. When they arrived, they were so horrendous, NOTHING LIKE the fake website advertised. we took pictures and contacted the 'company' for a refund. Impossible to return, full refunds are NOT GIVEN, essentially, they ask you to 'keep' the rubbish, and offer half your money back - that's their scam.

Not sure why platforms like PayPal allow those scammers to trade. People should be asking for their money back to their credit cards and PayPal, and reporting scammers like these.

Avoid.

Een jurk en blouse besteld, de kwaliteit is verschrikkelijk synthetisch.
Het model en het dessin lijkt totaal niet op wat ik heb besteld.
Kan hier werkelijk niemand blij mee maken, heb het meteen weg gegooid.
Had ik maar eerder op Trustpilot gekeken.

I wish I read these reviews before I purchased. Everything I’ve read is the same as what happened to me!
The company is misleading consumers with photos of clothes that are NOTHING like what is received and organising a return and refund is seeming impossible! Website is complete fraud!! I hope this review can stop some consumers making the same mistake I did. I am so disappointed they can still advertise!! Meta should have better policies about advertising scammers!

1 ster is al te veel. Grote oplichters! Je krijgt een soort theedoek opgestuurd 😡

If I could give 0 stars, I would. And admittedly, I should have done my research first.

I purchased 2 dresses and 2 belts from New Starace which actually arrived but were NOT as pictured or described. I contacted them requesting a return address for a full refund noting their return policy. Amazingly. I got a response the same day. However, they said they couldn't provide any shipping labels for return and I would have to cover the cost of shipping, or accept their offer of a $45 store credit. I declined and requested their return address.

This was 8 days ago. I have followed up with them every day since with no response. I attempted to contact them on Facebook, which is where I first found them, and their page is gone.

Their return policy notes the items must be received by them within 30 days or you are not eligible for a refund. Easy money for them when they don't provide a return address so you can't physically return the items...

Quickest $200+ I've ever lost....

Exactement comme l'autre personne qui a ecrit ici. La moitie de ma commande jamais recu. Et une robe recu qui n'a absolument RIEN d'avoir avec celle que j'ai commande.
Ils n'acceptent pas de retour, et ils remboursent rien. Arnaque a 100%!

Do not buy anything!!! What they sell are not even close to what they ship. Total scam!!!!

DO NOT PURCHASE Clothing is cheap. The print is like cheap plastic iron on. Definitely not worth the price. Dresses are supposed to be cotton made out of polyester. Necklace was like something from a Cracker Jack box.

Massive scam. Do not Buy! The clothes I finally received are shockingly bad and nothing like what was advertised.

Has anyone been able to return clothing? I have contacted them many times with no response. They will not answer with instructions for returning.

SCAM SCAM SCAM!!!! My "cotton linen embroidered dress was a printed polyester piece of garbage. Looks like plastic. No way to refund.

I did try to find a review on this company before ordering but they’ve obviously just started using Newstarace as their trade name as I see there are quite a number of reviews all around the same time. It took ages for delivery which wouldn’t have been a problem if I received the lovely clothes pictured. As everyone else has said, they’re all fake and obviously no customer service whatsoever to claim a refund! I wish I could find a company that actually makes the clothes they picture. Please do not buy from this Newstarace!!!!!

Après 2 mois d'attente reçu des vêtements qui ne ressemblent en rien aux articles commandés. C'est une arnaque bien sûr j'aurais dû regarder les avis avant de commander. Je ne prends pas la peine de renvoyer ni de me faire rembourser vu les commentaires des autres personnes. Juste pour avertir qu'il ne faut pas acheter sur ce site . Vraiment déçu...car vêtements importables

I ordered a Wildflower Embers Cotton Linen Embroidered Dress. I waited nearly two months for the dress, only to receive a polyester, printed piece of crap. Even the leather belt was polyester strip. It's disgusting and not even wearable. Don't buy from these people.

I ordered a blouse but never received a receipt or confirmation. They did debit my card..will have my bank get my money back as I still haven’t received the product.

Dress is nothing like photo. Its cheap horrid thick material, poorly made and no embroidery. It looks like its from a $2 shop. So not buy these dresses. They are nothing like the photos

Over a month to receive a knock off piece of crap. Material is fine, however finished product is janky and not as pictured. Save your money. Initial excitement has given way to not buying from on line tricksters. Lesson learned

I agree with all the other reviews.This company is a total scam!I ordered the rustic earth,long linen dress in black.When it finally arrived it was not even close to what I had anticipated.The material is so cheap and artificial it made my nose burn.Silver lace ribbons where there was supposed to be brown embroidery.White plastic buttons instead of wood.And the sleeves were nothing like in the photo either.Loose strings and holes along the seams.I should have known better!!Please do not purchase anything from this fraudulent company.I have reported them to Meta and the Federal Trade Comission.I suggest anyone else that has dealt with them,do the same.