Även om vi inte verifierar specifika påståenden eftersom omdömeslämnarnas åsikter är deras egna, kan vi märka omdömen med en ”verifierat”‑etikett ifall vi kan bekräfta att en företagsinteraktion har ägt rum. Läs mer
För att skydda plattformens integritet granskas både verifierade och overifierade omdömen av vår automatiserade programvara som är tillgänglig dygnet runt. Tekniken är utformad för att identifiera och ta bort innehåll som bryter mot våra riktlinjer, inklusive omdömen som inte är baserade på en äkta upplevelse. Vi är medvetna om att vi inte kan lägga märke till allt. Det går att flagga sådant som du tror att vi kan ha missat. Läs mer
Netstra is your trusted source for premium outdoor and technical equipment. We supply professional-grade metal detectors, fish finders, chainsaws, and optics to adventurers and professionals across Australia and beyond.
Australien
3,4
15 omdömen
Ingen inbjudningshistorik registrerad
Det här företaget har inte bjudit in sina kunder. Omdömen kanske inte är representativa
Har besvarat 50 % av sina negativa omdömen
Svarar vanligtvis inom 48 timmar
Så använder företaget Trustpilot
Se hur deras omdömen och betyg hämtas, betygsätts och modereras.
I ordered a $2400 Husqvarna 3120 chainsaw from this company. I transferred money into a private bank account and have not received any communication from this company since. I dealt with a man by the name of Max. I have not received the chainsaw nor had any one bothered to contact me. This appears to be a scam!!!
‼️‼️ SCAMMERS ‼️‼️
Yah their are definitely SCAMMERS, don’t fall for it I purchased a machine and they told me it will be delivered in 5 days( the following Wednesday) but then when I went to track it after paying I was blocked on their website and everything
At first they reply very quickly before payment but after paying they block you
When you reading this review, you con artist you better send my money back or it shall not be well with you.
(RELATES TO ORDER NO. 61F0) I attempted to purchase a Gold Monster 2000 on 29/4. Was sent bank details to transfer the money into a bank account under the name of Luke Alan Carlaw (red flag). Then was told this item was sent via "their"courier as an express delivery - 10 days later their "courier" marked it as delivered but no item. I contacted Netstra via WhatsApp and they said that the courier couldn't provide proof of delivery and they would refund me and send me another GM2000. I pushed them on the refund details and they sent me a fraudulent email from NAB saying they were performing a payment recall - I passed this to NAB's Fraud Team for investigation. Multiple scam reports now lodged (including a police report) and will now pursue ALL avenues to recover the funds. Letter of demand issued to Netstra via enquiryatnetstra.com.au with no response receive. Multiple Messages sent to Netstra via their support WhatsApp no. 0482 084 010 and they've blocked me.
Svar från Netstra
Hello.
Thank you for your review.
Please send your order number to our technical support team.
We will do our best to assist you.
As far as we can tell, we haven’t had any recent sales under the name Jeremy.
Best regards, the Netstra team.
Took 12 days, way longer than expected. Once it arrived, looks the real deal, brandings spot on and build is solid. Knocked a star off for the wait.
Stoked with it.
Prices were the best I found after shopping around for a bit, picked up what I needed and didn't feel ripped off for once haha, easy enough to deal with. Only thing I'd want is a shopfront somewhere down the track 🤙 But yeah , happy with it, hope they stick around
Couldn't get anyone on the phone, sent them email, they got back within a couple hours said that they were running high on demand and would call back when they could. 3 Days later they did, went through everything with me. Went with the Lowrance hds pro 12 in the end, couldn't argue with the price. Tracking came a two days letter to my email, device itself showed up about 5 days after that, bit slower than usual but whatever. Had a good look over it when it arrived , seems legit.
Alright so i didn't trust the prices at first and thought there'd be a catch but nope, 585 finally arrived. Thomas from your tech crew was a massive help. You guys are dirt cheap for what you sell so i'm telling my mates.
Not an authorized Stihl dealer therefore NO warranty on ANY Stihl items.
Spoke directly to Sthil Australia who verified Netstra are NOT an authorized seller.
*Update - Netstra replied and confirmed they are NOT authorized to sell Stihl products - therefore NO warranty unless you take them on under consumer law...also they cannot supply parts for any repair/warranty issues. Better to buy from an AUTHORIZED Stihl dealer instead of trying to save a few bucks I reckon.
*UPDATE 20/05/26 -Netstra site has been removed. If you have purchased from that site recently I’d recommend going to your bank and reversing your payment ASAP. And only buying from AUTHORISED dealers.
Svar från Netstra
Thank you for the feedback — our customers deserve clarity, and we're happy to address this.
Netstra is not part of the STIHL authorised dealer network. What we offer is 100% genuine STIHL equipment through legitimate supply channels, at competitive prices.
Every product we sell is covered under Australian Consumer Law — the same statutory guarantees that protect customers regardless of where they buy. We handle all claims directly, so there's no runaround.
For customers who prefer purchasing within the brand's authorised service network, that's a valid choice. For those who want genuine equipment, strong consumer protections, and straightforward service — we're here.
— The Netstra Team
ok so full disclosure i got a bit pissed of waiting for this thing, felt like slow mail from 1950.
sometimes support reply is very slow and it feels like yelling into the void, not good enough really.
that said the actual product is grouse and it arrived safe so im not gonna be a total prick about it
4 starts but only just…
10 days is longer than I’d like, wont sugarcouat that, but detector arrived in good nick and its 100% genuine Minelab not a dodgy copy. Been prospecting for gold over 5 years so i know my gear.
Happy with the purchase overall just hoping these guys get their delivery time down in future, speed that up and they’d be spot on 🤝👍
Bought the MS 271 and finally got around to testing it properly. Full kit, everything in the box, no missing bits. Only drama was the shipping, took ages to get here (11 days). Like, way longer than they said. Happy with the saw though.
Price was a ripper, jumped on it straight away. Rocked up to Adelaide fast as, well packed.
great buy 10/10 👍
Ordered the Garmin GPSmap 943 a couple of weeks back. Turned up in 9 days which was quicker then I expected to be honest. Price was way better than anything I could find local, saved a fair bit. Took it out last weekend and worked a treat. Pretty stoked with the whole experience.
Really good deal on the Stihl with the current sale prices, saved me a fair bit. Took the full 7 days to arrive which is fine I guess, not exactly next day but we're in Australia so whatever. Saw itself is top notch though, runs smooth and feels quality. Would buy again, especially at these prices.
Vem som helst får skriva ett omdöme på Trustpilot. Den som skriver ett omdöme äger sitt omdöme och detta innebär att personen i fråga kan redigera eller ta bort sitt omdöme när som helst. Omdömen finns kvar på Trustpilot sålänge omdömeslämnarens konto är aktivt.
Företag kan be sina kunder om omdömen via automatiska inbjudningar. Dessa omdömen markeras som verifierade för att visa att det handlar om verifierade upplevelser.
Läs mer om andra typer av omdömen.
Vi skyddar vår plattform med hjälp av dedikerade medarbetare och smart teknologi. Läs mer om hur vi bekämpar falska omdömen.
Läs mer om omdömesprocessen på Trustpilot.
Här är 8 tips på hur man kan skriva omdömen på bästa sätt.
Verifieringen hjälper till att säkerställa att det är riktiga människor som skriver omdömena som du läser på Trustpilot.
Att erbjuda belöningar för omdömen eller att bara be en viss grupp personer att skriva ett omdöme kan påverka företagets TrustScore. Detta strider mot våra riktlinjer.
