Nest at Number 20 Omdömen 

60
TrustScore 5 av 5

4,8

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Det här tycker kunderna

Betygsatt 5 av 5 stjärnor

Absolutely delighted with my Bespoke Radwell wall unit. I was rather concerned about ordering it unseen but having read other reviews I decided to go ahead. Amy must have been fed up with me asking l... Se mer

Betygsatt 5 av 5 stjärnor

Purchased the 7ft Radwell TV media unit and could not be happier with the quality of this piece of furniture. Paying the extra amount for the tongue-and-groove backboard was well worth it, it gives th... Se mer

Betygsatt 5 av 5 stjärnor

Absolutely brilliant service and even more what fantastic pieces of furniture. ordered the 10ft Huge Painted Media Unit, plus The Carlton Triple Wardrobe. Amy has met our expectations and beyond,... Se mer

Betygsatt 4 av 5 stjärnor

We ordered a custom made 7ft TV unit. Amy was very supportive and helpful throughout the process, giving us creative control but also offering design suggestions (such as soft-close drawers) and w... Se mer

Företaget har svarat

Företagsinformation

  1. Möbeltillverkare

Skrivet av företaget

At Nest at Number 20 we know that home is where the heart is and that is why it is important to choose the right furniture for you and your lifestyle. We work with high quality materials and experienced makers to ensure that you get furniture you are happy with and that will stand the test of time. We have been in the furniture business for many years, originally working with refurbished furniture, however we noticed that it is often difficult to find exactly what you want. We have all been there, we create a perfect image in our mind of what we want and then you just can’t find it anywhere. That is why we went out and found highly skilled and experienced joiners within the UK who can turn that image into reality. Over the years we have developed the experience and expertise required to ensure that our customers get the high quality furniture that they want. We pride ourselves on our customer service and know that in order to create your ideal furniture we really need to understand what it is that you want. That is why we love talking to you, by doing this we really get to understand your requirements and can design furniture that you will love. After you have received your furniture we are happy to discuss any queries that you may have. If you are looking for high quality beautiful painted furniture designed by people who love what they do and who will always go that extra mile to ensure that their customers are happy, please look no further than Nest at Number 20.


Kontaktuppgifter

4,8

Utmärkt

TrustScore 5 av 5

60 omdömen

5 stjärnor
4 stjärnor
3 stjärnor
2 stjärnor
1 stjärna

Ingen aktuell inbjudningshistorik

Det här företaget har inte bjudit in sina kunder på länge. Omdömen kanske inte är representativa

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Se hur deras omdömen och betyg hämtas, betygsätts och modereras.

4,8

Alla omdömen

(60)

13 omdömen under de senaste 12 månaderna

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Företag på Trustpilot får inte erbjuda incitament eller betala för att dölja omdömen. Omdömen är enskilda användares åsikter och inte Trustpilots åsikter. Läs mer

Betygsatt 5 av 5 stjärnor

Bespoke Radwell unit exceeded expectations

Absolutely delighted with my Bespoke Radwell wall unit. I was rather concerned about ordering it unseen but having read other reviews I decided to go ahead. Amy must have been fed up with me asking loads of questions but I needed to make sure the measurements would work. It has lived up to my expectations in quality and looks.
I must also mention the delivery driver (I don't know his name) but he was friendly, efficient and patient.

23 juni 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Purchased the 7ft Radwell TV media unit…

Purchased the 7ft Radwell TV media unit and could not be happier with the quality of this piece of furniture. Paying the extra amount for the tongue-and-groove backboard was well worth it, it gives the unit a stunning finish. Amy has been so helpful with both confirming the order and arranging delivery which was on time and went smoothly. Overall a great product and excellent service. Thank you!

17 april 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Quality furniture, excellent price, outstanding customer service.

We have just taken delivery of our 8ft TV unit and genuinely could not be more delighted with it. The unit is stunning, really solid and well made. Being able to choose our own colour was a great touch.
I wouldn't hesitate to purchase again in the future. Amy was extremely responsive to any questions we had and very open to any modification I requested.
Genuinely an exceptional experience from start to finish!

18 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Beautiful piece of furniture

I ordered a boot room unit which I am absolutely over the moon with. Easy to order and really good communication with Amy throughout the whole process.
Delivery guy kept us updated too with timings.
Would recommend this company.

18 mars 2026
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Fabulous Unit at a great price

Amy was really helpful and made great suggestions regarding sizing of shelves etc so everything looked balanced. The unit is gorgeous and gets lots of complimentary comments from friends and family.

18 september 2025
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Betygsatt 5 av 5 stjärnor

Fantastic find for bespoke furniture

Having found Nest at no 20 on internet I was naturally concerned it was legitimate. I shouldn’t have worried, Amy was a fantastic communicator and we had our dresser delivery today. I just can’t stop looking at it, so wonderful. Paid by BACS once delivery had taken place and paid our courier John on site. He was so caring and considerate, making sure the dresser was in our house safely.

20 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Highly recommend

Cannot recommend Nest at Number 20, highly enough. Not only is the item of furniture we purchased beautifully made and finished, the customer service we received was also excellent.

11 december 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Large dresser

The handmade dresser is absolutely beautiful. We were so impressed that they were able to reduce the height from the standard specification to suit our space perfectly. Communication was excellent throughout, from the initial enquiry right through to delivery. Highly recommend!

12 november 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great, well made furniture

We’re delighted by the TV dresser we purchased. It’s well made, well priced and looks good. The company was easy to work with, they delivered on time and the process was straightforward.

19 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Excellent!

After getting some quotes for media wall units, we stumbled across Nest At Number 20 & we are very glad we did!
From pre-ordering queries, to adjusting measurements, ordering, all communications and delivery… everything was outstanding!
We are very happy with our new piece of furniture. Fantastic quality and such a reasonable price.

18 september 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Love our piece!

Nest at Number 20 were a pleasure to deal with throughout. Ordering and bespoking our unit was straightforward and nothing was too much trouble.
Amy was prompt to reply to messages and arranged everything - she was lovely to deal with.
We are so pleased with our unit, exactly as we hoped it would be. Great quality and fits the space perfectly. Very happy to recommend them and we would definitely order from them again.

27 augusti 2025
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Betygsatt 5 av 5 stjärnor

Ordered a bespoke TV unit and couldn’t…

Ordered a bespoke TV unit and couldn’t be more impressed. Amy was incredibly patient, communication was spot-on, and the final piece is absolutely stunning. Top-tier service and craftsmanship—highly recommend Nest at Number 20.

27 augusti 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

A Brilliant Experience and outstanding bespoke furniture

A Brilliant Experience and outstanding bespokeke furniture made for us by Amy's business. Communication has been great and help and assistance has been given throughout the process. The made to measure Media Centre and office furinture were all of excellent quality and design, delivered with care to the room of your choosing on the ground floor and clear instructions on piecing the furniture together. We will enjoy your bespoke creation for many years to come.

24 juli 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Bespoke modular Media Wall

I ordered this fabulous unit, my property has difficult access, it was made to order in 6 pieces for my property. Throughout the ordering process Amy was helpful and patient with great ideas on design and practicality, she took my brief and offered me a perfect solution. The unit is amazing, everybody admires it, it’s a great focal point. The quality is outstanding and the price extremely reasonable for a bespoke item. I will be ordering again in the future
Thank you

28 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Great value and service for our custom sized media units

We ordered two large media units to a slightly smaller size than standard so that they would fit into our alcoves. These were significantly better value than the alternative of built in shelving and cupboards, as well as being painted to our choice.
There was a fairly long wait for production and delivery but it was worth it, we are delighted with the units and the service from both Amy and the delivery company.
Some reviewers have mentioned having to fit the shelves yourself. This is very simple and having them supplied loose with peg holes allows some customisation, I've been able to make and add three more shallow shelves to achieve even more storage, plus the use of Farrow & Ball colours made matching the colour straightforward.
These are great value, being a fraction of the cost of similar units elsewhere. Having been disappointed with the quality of furniture at several High Street furniture stores and other online suppliers it has been a relief to have such a good experience with Nest at Number 20.

14 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

Absolutely brilliant service and even…

Absolutely brilliant service and even more what fantastic pieces of furniture. ordered the 10ft Huge Painted Media Unit, plus The Carlton Triple Wardrobe.
Amy has met our expectations and beyond, Our 10ft Media Unit is Amazing and really adds the finishing touch to our new extension. this has to be one of the best bespoke units at such a reasonable price we have seen.
we also ordered the Carlton triple wardrobe and once again what fantastic quality it looks stunning.
what a pleasant experience once again thankyou.

6 maj 2025
Omdöme utan inbjudan
Betygsatt 5 av 5 stjärnor

The 10ft Radwell Tv Media Unit

I Ordered the 10ft Radwell Tv Media unit for the finishing piece to our living room.
And Wow Wow Wow it looks amazing, a stunning piece of furniture hand made at half the price we had been quoted elsewhere. Amy was very helpful and assisted us with everything that we wanted with this unit. We will definitely be using nestatnumber20 again very soon for our next pieces of bespoke furniture.
Absolutely a pleasure to deal with.
Thankyou.

1 maj 2025
Omdöme utan inbjudan
Betygsatt 2 av 5 stjärnor

Disappointing feature of media unit not mentioned

I ordered the 10ft Media Unit at the end of October 2024 – a huge piece which is obviously a focal point of any room. When it was delivered in mid Jan 2025 I was surprised and disappointed to see that there were 265 holes drilled into the unit to adjust the 7 included shelves. The overall effect of this was horrible - making the top part of the unit look like it was from Ikea, not custom made. I don’t know why anyone would ruin a bespoke piece of furniture by drilling so many holes into it. None of the images on the website showed these excessive holes and when questioned about it I was told that all the media units are made this way and that I just couldn’t see the holes on the website images. I do not have sight problems and I asked multiple people if they could spot these and the answer was always no. The business owner Amy also directed me to one line in her FAQs which, under the title “Inside our cupboards and drawers” it stated “all our shelves are adjustable”. Apparently, this should have been sufficient for me to know that the furniture would be punched with hundreds of holes even though these were neither in cupboards nor drawers but on very open and visible shelving. As a solution Amy eventually arranged to take the top part back to fill the holes, something I did appreciate and give credit for. However, there was a considerable delay and the unit was not redelivered until the end of March, by which time I had been waiting 5 months for it and was clearly not a priority - To add some insult to injury, I was charged £85 for one additional shelf I requested to fill a sizeable gap above the TV and I was told I had cost her business a "small fortune" to fix an issue not caused by me. While the unit now looks much better from a distance, the top part doesn’t sit flush on the bottom base, the shelves all wobble due to slight misalignment (despite the shelf pegs being firmly in place) and both sets of cupboard doors are misaligned. While I'm satisfied with the overall look of the unit now, it’s certainly not the quality or finish I would have expected from a bespoke build and I wouldn't order again. I’m also surprised to see that Amy hasn’t sufficiently updated the website description to inform customers of the holes drilled into this unit and to stop anyone else potentially being disappointed by this.

31 mars 2025
Omdöme utan inbjudan
Logotyp för Nest at Number 20

Svar från Nest at Number 20

Thank you for taking the time to review the products and services from Nest at Number 20. It is unfortunate and disappointing that you were not 100% happy with our products and services.
I accept that you have had an issue with excessive shelf peg holes and I cannot account for the reason why there were so many in your unit, this is not the normal standard. There are always some additional holes to give the furniture flexibility to adjust the shelves to suit current and future requirements.
Our items are bespoke and are handmade in a workshop not on a production line and because of this there is an average lead time of 16 weeks occasionally this can stretch to longer at busy times, we do our best to avoid this but sometimes it is difficult, it doesn’t mean that our customers are not our priority they certainly are and I do feel that we have done our best to rectify the issue that you had. The furniture and service that we offer is priced very competitively so any additions such as extra shelves do add cost which is kept to a minimum.

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